I received an excellent service while choosing tiles for the refurb projects in my home. Oli was patient, knowledgeable, and really listened to what I was looking for. He offered thoughtful recommenda... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Worse than useless - ordered tiles online for delivery on 17th July, no delivery, no updates, can't get through over the phone, no-one responds to emails - absolutely shocking! Will never use again.
Great job DIY Tiles. Swift delivery of samples, good availability of tiles, great quality product, and the kind of customer service you expect from a family business. Went to lengths to resolve an iss... Se mer
I had a fantastic experience at Tiles DIY. The customer service was top-notch, specifically thanks to Uthman. He was knowledgeable, professional, and helped me with everything I needed across all area... Se mer
Företagsinformation
Kontaktuppgifter
480-482 Ley Street, IG2 7BZ, London, Storbritannien
- 020 3151 2244
- onlinestore@tilesdiy.co.uk
- www.tilesdiy.com
3,9
Bra
148 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Abdul at Tiles DIY..
Abdul at Tiles DIY... I think he's at Bounds Green branch now - excellent help and great communication which is important. Thoroughly recommend him and the team... dealing with these guys were one of the easiest parts of our project.
18 maj 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hi Ril,
Thank you so much for the fantastic review!
Great communication is definitely important, and we're thrilled our team made this aspect of your project a breeze. We'll be sure to pass your kind words on to Abdul – he'll be happy to hear he made such a positive impact!
We truly appreciate your recommendation of Tiles DIY and Abdul. It means a lot to us that we could help make your project easier.
Thanks again,
Tiles DIY Team
I highly recommend tiles diy for its…
I highly recommend tiles diy for its fast, trustworthy and best service. Neil is the best guy who gave me the best options of tiles for my project.
28 april 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hi Dinesh,
Thank you so much for the amazing review! We're so happy to hear that you found our service to be fast, trustworthy, and the best. It truly makes our day to know we've met your expectations.
A special shout-out to Neil for providing you with the perfect tile options for your project! We'll be sure to pass your kind words on to him.
We highly appreciate you taking the time to recommend Tiles DIY. We look forward to helping you with any future tiling needs!
Thanks again,
Tiles DIY Team
I have used Tiles DIY multiple times…
I have used Tiles DIY multiple times and have had nothing but excellent customer service and products of quality. Have used teh Ilford branch. and have communicated with other branches they have in bounds green etc... They are top guys and ladies
Will recommend
3 april 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hi Oz,
Thanks so much for the fantastic review! We're thrilled to hear that you've consistently had excellent customer service and found high-quality products at Tiles DIY.
Hearing kind words like yours about our team across branches truly motivates us. We appreciate you taking the time to share your experience and recommend us. We look forward to helping you with your next tiling project!
Thanks again,
Tiles DIY Team
I don't often write reviews but decided…
I don't often write reviews but decided to write this for the service offered by Neal in Tiles DIY, Ilford branch.
We have bought floor and wall tiles from Tiles DIY Ilford branch, for our house renovation.
I must say these guys have good collections of tiles at good price, we have visited many tiles shops in the Ilford area but found them very good.
We have dealt with Neal from Tiles DIY, Ilford, for our purchase. Neal is such a lovely person, helpful and pleasant to deal with. We bought about 50 sq meters of tiles ( wall and floor) Neal helped us to get good price with discounts. I strongly recommend this place for any tiles purchase.
29 mars 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Mathav,
This review puts a big smile on our faces! It means so much to know you had such a wonderful experience with Neil and were happy with our selection and prices. We strive to make tile shopping enjoyable and rewarding for our customers. Thank you for choosing Tiles DIY Ilford!
Tiles DIY Team
Really happy with the whole experience
Really happy with the whole experience. Extremely professional in providing advice and guidence. Staff both Neil and Soner went the extra mile in helping me get the correct items and taking them to my car. I visited the shop on 4 occasions and each time greeted with a smile! Overall really happy with the experience and even more happy with the quality and look of the tiles.
23 mars 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Xan,
This review absolutely makes our day! Providing a welcoming environment, excellent advice, and top-notch service is our goal. We're so glad Neil and Soner consistently made you feel valued. Thank you for choosing us and loving your new tiles!
Tiles DIY Team
There's service and then there's super service
Son had an urgent request to complete his set up for a photo shoot in a studio. The Bounds Green store were very helpful and tracked down the tile stock he needed in their Colchester warehouse/showroom. Colin at Colchester was amazing, went above and beyond, running to the warehouse before it closed (a minute to spare) to get the additional stock we required, and then staying late because we got held up in traffic. Frankly, unbeatable service, and all provided with humour and enthusiasm. We are very grateful, and appreciative.
7 mars 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Gus,
What an amazing example of teamwork and customer care! We're incredibly proud of our Bounds Green team for their quick thinking, and Colin for his fantastic dedication. Thank you so much for highlighting their efforts – we're truly grateful!
Tiles DIY Team
This is a thank you message for Neil…
This is a thank you message for Neil who went out of his way to make sure we had delivery of some missing items. Without this help we could not have finished our work.
2 februari 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Divya,
Thank you for taking the time to recognize Neil! We're so proud to have him on our team, and his commitment to helping our customers shines through in your review. We appreciate your support!
Tiles DIY Team
Amazing!
Excellent customer service from the employees at the Bounds Green store. Extremely helpful and knowledgable service especially from the manager Luke. Would highly recommend.
3 februari 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Michael,
Thank you so much for this wonderful review! We're incredibly proud of our Bounds Green team for their dedication to excellent customer service. It's great to hear that Luke, our manager, went above and beyond for you. We truly appreciate your recommendation!
Tiles DIY Team
I came to Ilford store and cihan help…
I came to Ilford store and cihan help me he was so help full and now what he is doing he help me chose my tiles help alot about everything I recommend everyone tiles diy
10 januari 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Mehmet,
Thank you for the awesome feedback! Cihan is a fantastic member of our team, and we're so happy he could help you find the perfect tiles. We truly appreciate you recommending Tiles DIY to others!
Tiles DIY Team
Amazing place for Tiles!
We found this gem of a place just before Texaco petrol station in Chingford, A406. Staff there very helpful (Mert and Selim). They both had very good advice and product knowledge and helped us pick out our tiles for our dream bathroom. Would definitely recommend!
2 februari 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello,
Thank you for the amazing feedback! We're happy to hear Mert and Selim were so knowledgeable and helpful in creating your dream bathroom. We appreciate you recommending Tiles DIY!
Tiles DIY Team
I recently had the pleasure of visiting…
I recently had the pleasure of visiting Tiles DIY and must say I was thoroughly impressed. As soon as I walked through the doors I was greeted by mr cihan who was very friendly and knowledgeable. I felt very welcomed, and very informed. Mr cihan assisted me with all my questions and concerns about the products as I was buying for a new business. Vast selection of tiles, classic to traditional. The showrooms were also very organised which helped me to see how the designs will look. Overall very very happy! Soon to open up my business! Thanking mr Cihan for all the help!
24 januari 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Tugce,
What a fantastic review - thank you! We're so pleased Mr. Cihan made you feel welcomed and helped navigate our vast tile selection. Your kind words about our organized showroom and friendly service mean the world to us. Congratulations on your new business venture; we hope to see you again soon!
Tiles DIY Team
Honestly the best experience I have had…
Honestly the best experience I have had in a building/trade supply store. The staff were so friendly and helpful (Neil, Abs). I wish I could buy everything for my house from them. Honest advice and great price.
27 januari 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Laura,
Thank you so much for this amazing review! We're absolutely thrilled to hear you had such a positive experience with Neil and Abs. Providing friendly, helpful service and honest advice is our top priority. We're glad our prices impressed you as well!
Tiles DIY Team
Exceptional staff at Bounds Green
The Green Bounds store has exceptional staff who go the extra mile. These guys can offer professional advice on all matters tiling.
Thank you Luke and Paul.
23 januari 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Inderjeet,
This review absolutely made our day! It means the world to know that Luke and Paul are going the extra mile to provide top-notch advice for our customers. Thank you for choosing us and recognizing their dedication.
Tiles DIY Team
Couldn’t be happier with the service at…
Couldn’t be happier with the service at the Bounds Green store! Friendly and highly knowledgable staff who provide guidance and recommendations based on the style you are looking for. Great quality tiles too compared to other local stores. Always greeted with a coffee and smile by Luke, John and Ben. Thank you! Mrs S Maan.
13 januari 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Mrs S Maan,
Thank you so much for taking the time to share this wonderful review! We're absolutely delighted to hear that Luke, John, and Ben have been so helpful and welcoming. We take pride in our friendly atmosphere, expert advice, and quality tiles. We love making our customers happy!
Tiles DIY Team
I shopped in TilesDiy Chingford from…
I shopped in TilesDiy Chingford from the beginning of 2023. I had a whole renovation my house and to say the least, all 4 of the young gents in there, know what they’re doing and are very helpful. Very knowledgable, left no stone unturned and made sure I had everything I need. To top it off, they have the best prices for whatever you need. Definitely recommend!!
4 januari 2024
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Dara,
Thank you so much for this glowing review! It brings us immense joy to know that our team's expertise and dedication made your renovation project smoother. We're proud to offer the best prices and knowledge to help customers like you. We hope you're loving your newly renovated home!
Tiles DIY Team
Svar från Tiles DIY
Hello Karen,
Thank you for the rave review! We're thrilled to have made your experience memorable. Your support is truly appreciated, and we can't wait to welcome you back for another fantastic visit.
Thanks!
Tiles DIY Team
great service
very helpful manager, knew exactly what i was looking for, would recommend (the Colchester tile shop)
27 december 2023
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Valarie,
We're delighted to know you enjoyed your experience with us! Thanks a bunch for taking the time to share your feedback. We can't wait to welcome you back for another great experience.
Tiles DIY Team
Amazing customer service at the…
Amazing customer service at the Colchester shop could not be more helpful thank you 100% recommend
19 december 2023
Omdöme utan inbjudan
Svar från Tiles DIY
Hello Wendy,
Your kind words mean the world to us! We're overjoyed to hear about your positive experience. Thank you for choosing us, and we can't wait to have the pleasure of serving you again in the future.
Tiles DIY Team
This is number one 5 star customer service
This is 5 star customer service i recieved from a great team. Suraj, Abbs and the team from Queensbury helped put together a great bathroom suit. Best service very happy with my bathroom. Would highly recommend their service. I have a 5 star Bathroom know thanks to the team. Best of luck to the team,
thank you
Mr R Manji
4 december 2023
Omdöme utan inbjudan
Svar från Tiles DIY
Hi R Manji,
We are very grateful for your kind words and happy to know our team are going that extra mile to provide our customers the best service possible. This feedback will be passed to our area manager. Have a lovely Christmas and happy new year
Tiles DIY Team
Great service friendly people got…
Great service friendly people got delivered to my car within minutes I highly recommend going to tiles diy
5 december 2023
Omdöme utan inbjudan
Svar från Tiles DIY
Hi Aaron,
Thank you so much for leaving a review. It is always great to see when our customers have a good experience with us.
Thank you for choosing Tiles DIY!
Tiles DIY Team
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