Locus was an incredibly well put together festival, with something for anyone and everyone. The venues, DJs, and fans made it an amazing experience. The staff were helpful, kind, and friendly. The pay... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The venue and the grounds around it are beautiful. Lumiera spa just down the road was a great recovery session before heading in for the day. Some great sets were played particularly Cyantific and... Se mer
BE WARNED TICKEY FAIRY ARE NOW TRYING TO ERASE ALL BAD REVIEWS AND FLAG THEM FOR DEFAMATION DO NOT USE THIS COMPANY EVER, SEE MY FLAGGED REVIEW BELOW...Paid Ticket Fairy over $450 for tickets to Timel... Se mer
Denied refunds to customers for an event that was cancelled by them. Not small amount of money either, theyre owing thousands of $$$ I would give no stars at all. Despite it being challenging and... Se mer
Företagsinformation
Skrivet av företaget
The Ticket Fairy connects engaged fans with engaging live experiences, and rewards them for sharing those experiences with their friends. With low booking fees, a secure internal resale system to eliminate secondary market fraud, a world first, patent-pending rewards system, and a streamlined, frictionless checkout process, we serve thousands of customers around the world each week across the United States, United Kingdom, Australia, New Zealand, India and mainland Europe. The Ticket Fairy is a full-stack marketing and analytics solution that helps events companies to increase revenue through greater reach, more data and lowered operational costs. Running events is a huge risk. Costs can be ...
Kontaktuppgifter
1800 Vine Street, 90028, Los Angeles, USA
- support@ticketfairy.com
- www.ticketfairy.com
3,4
Medel
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not existing resell system
Bought a ticket for Budapest CS2 Major, getting close to the event I was unsure if I can attend at the MVM Dome so I put my ticket on sale through TicketFairy. They said it can be only resold through their system, but actually they never released a resell period, even though tickets were sold out 2+ months before the event. Fortunately I could attend at the event but if I couldnt I didnt have the chance to sell my ticket. Horrible company, hopefully for most of the events you can buy tickets through multiple companies so you dont have to choose them.
14 december 2025
Omdöme utan inbjudan
Pretty fast and friendly customer…
Pretty fast and friendly customer service.
14 december 2025
Omdöme utan inbjudan
Quick and helpful!
11 december 2025
Omdöme utan inbjudan
Nice
I had a problem with my tickets and they immediately helped me.
Fast and efficient service.
Thanks
11 december 2025
Omdöme utan inbjudan
Fast response!
11 december 2025
Omdöme utan inbjudan
They replied swiftly and gave us a…
They replied swiftly and gave us a great solution!
2 december 2025
Omdöme utan inbjudan
Very responsive and Easy to understand
Very responsive and the assistance provided was simple to understand + 100% correct
2 december 2025
Omdöme utan inbjudan
Timely respons and resolution
Timely respons and resolution. Extremely satisfied
28 november 2025
Omdöme utan inbjudan
Just getting scammed by TicketFairy and Organiser
I bought three tickets via Ticket Fairy for “Infected Mushroom | Live in Cologne” (12 Sept 2024, Live Music Hall, Cologne). The show never took place.
I’ve been waiting for my refund for over a year. I filled in the organiser’s refund form back in 2024 and contacted the organiser (The Culture Collective) multiple times – no response at all, I’m being completely ghosted.
Ticket Fairy keeps sending the same template reply: they are “just the technology platform”, the money went to the organiser, and I should email them. The fact that this organiser is not responding and is not fulfilling their legal obligation to refund is simply ignored. Even after a detailed formal complaint with a clear deadline, I received nothing but a copy-paste answer.
This feels extremely unprofessional: the event is cancelled, the organiser disappears, and the ticket platform refuses to take any real responsibility or help its customers. For me: never again Ticket Fairy. I'm hoping you going to follow, if your money is worth to you.
17 november 2025
Omdöme utan inbjudan
Refund given even when not required due…
Refund given even when not required due to terms
15 november 2025
Omdöme utan inbjudan
Great service
I sent an inquiry through late at night and was impressed to get a personal response within the hour, with a really helpful answer. The ticket buying experience was also straightforward. Recommend!
10 november 2025
Omdöme utan inbjudan
Gyorsak voltak és segítőkészek
8 november 2025
Omdöme utan inbjudan
10/10 Customer service
I had to deal with a few personal issues that after me getting to the show. The customer service I experienced was 10/10, persoanble , quick and felt like old school human care.
Felt compelled to leave a review, as these things matter.
7 november 2025
Omdöme utan inbjudan
The Timeless Summer Tour (2025) was…
The Timeless Summer Tour (2025) was cancelled. Couldn't get any money back. Almost $500 down the drain. It shouldn't be this hard. I will never buy any ticket from Ticket Fairy. I do not recommend Ticket Fairy.
27 januari 2025
Omdöme utan inbjudan
Excellent support team
Excellent support team! Very helpful and quick to get back to you.
3 november 2025
Omdöme utan inbjudan
With my girl we get married
With my girl we get married, so both
our name is changed. I write an e-mail.
And the suppport help me so quick!
Thanks for it again!
28 oktober 2025
Omdöme utan inbjudan
Excelente tiempo de respuesta!!!
24 oktober 2025
Omdöme utan inbjudan
I had made a mistake with names on my…
I had made a mistake with names on my ticket and as soon as I emailed they were changed straight away
13 oktober 2025
Omdöme utan inbjudan
Súper fácil de usar buena plataforma
Súper fácil de usar buena plataforma
14 oktober 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.