Locus was an incredibly well put together festival, with something for anyone and everyone. The venues, DJs, and fans made it an amazing experience. The staff were helpful, kind, and friendly. The pay... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The venue and the grounds around it are beautiful. Lumiera spa just down the road was a great recovery session before heading in for the day. Some great sets were played particularly Cyantific and... Se mer
BE WARNED TICKEY FAIRY ARE NOW TRYING TO ERASE ALL BAD REVIEWS AND FLAG THEM FOR DEFAMATION DO NOT USE THIS COMPANY EVER, SEE MY FLAGGED REVIEW BELOW...Paid Ticket Fairy over $450 for tickets to Timel... Se mer
Denied refunds to customers for an event that was cancelled by them. Not small amount of money either, theyre owing thousands of $$$ I would give no stars at all. Despite it being challenging and... Se mer
Företagsinformation
Skrivet av företaget
The Ticket Fairy connects engaged fans with engaging live experiences, and rewards them for sharing those experiences with their friends. With low booking fees, a secure internal resale system to eliminate secondary market fraud, a world first, patent-pending rewards system, and a streamlined, frictionless checkout process, we serve thousands of customers around the world each week across the United States, United Kingdom, Australia, New Zealand, India and mainland Europe. The Ticket Fairy is a full-stack marketing and analytics solution that helps events companies to increase revenue through greater reach, more data and lowered operational costs. Running events is a huge risk. Costs can be ...
Kontaktuppgifter
1800 Vine Street, 90028, Los Angeles, USA
- support@ticketfairy.com
- www.ticketfairy.com
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you for getting back to me…
Thank you for getting back to me quickly and able to help me out. I really appreciate it!!
My experience was great but it would…
My experience was great but it would have been better if here were more party lights.
Very helpful changing a name on a…
Very helpful changing a name on a ticket. Would recommend using.
Their support service was very prompt
Their support service was very prompt, replying to me and addressing my issue of purchasing incorrect date event tickets and they were extremely helpful in helping me resolve it .
Thank you Ticket Fairy team .
It was really Good
It was really nice , I love everything , the place , the music . The people . I want to go more events like this , thanks for the tickets .
Very fast response that fixed the…
Very fast response that fixed the issue. Well done.
It was an easy process to get and pay…
It was an easy process to get and pay for the tickets and when I had an issue and emailed them for a refund it was quick and easy.
Easy purchasing experience and great…
Easy purchasing experience and great quick customer service! Had to get a refund for an event and it was one simple email and they refunded!
I used Ticket Fairy for the first time…
I used Ticket Fairy for the first time to purchase tickets for the Budapest Major CS2 2025, and overall I had a very positive experience.
The registration process was quick and straightforward, and buying the tickets felt safe and reliable. Everything worked smoothly, and I received my tickets without any issues. I was also pleasantly surprised by the referral program – it’s a nice bonus opportunity for users.
Another big advantage was the ability to resell tickets directly on the platform. My friend couldn’t attend the event, so he managed to resell his ticket to another friend of mine through the website. Thanks to that, I wasn’t alone at the event, which made the whole experience even better.
Customer support was also responsive and helpful whenever there were questions – that definitely deserves recognition.
The only downside, in my opinion, is that the referral reward (or bonus/refund – not exactly sure how to call it) is paid out only several months after the Budapest Major ends. That feels like a very long wait.
Overall, I would rate Ticket Fairy 4 out of 5 stars.
Quick to respond
Very quick to respond and very friendly response
When I wanted to change the date I…
When I wanted to change the date I wanted to attend the show, the guidance was clear and accurate. The moment I rebooked, my refund was sent immediately.
Easy and Timely
Very easy and the problem was resolved right away, highly commend the team and their efforts
I had an error when making a purchase…
I had an error when making a purchase but they were able to get it fixed with an hours which is amazing and unbelievable. Definitely , a company I'd work with in the future
Ticket purchasing is a breeze!!!
Many times I've been in a hurry when buying tickets through the Ticket Fairy and because I'm a repeat customer, my billing informaation is safely attached in my profile, thus allowing me to purchase my tickets fast and reliably. They make ticket purchasing an easy task. Thank you, Ticket Fairy!!! Love you, guys!!!
Ticket Fairy is very good with customer…
Ticket Fairy is very good with customer support and helped with our Companion Card needs.
Me encantó el ambiente que había en…
Me encantó el ambiente que había en general en el evento y el personal fue muy atento y amable 🤍
Thank you very much
Thank you very much! Everything was wonderful. Thank you for the great work, I am very happy.
Wishing you a Merry Christmas!🎅🎄
Thank you, and we are looking forward to our event.
Great communication friendly and…
Great communication friendly and informative and super quick extremely satisfied with my experience thank you to the team
Disappointing post-purchase experience
Disappointing post-purchase experience. No phone support, a very slow website that is challenging to use, and an unreasonable process to gift tickets. To change ticket names you must resell tickets to yourself, incurring undisclosed fees. The lack of upfront transparency and limited support make simple issues unnecessarily difficult. Would not have purchased if this was clear at checkout.
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