I have used Vanilla Valley for some while now and have always found their products to be 1st class and delivery quick. My last order had one incorrect item and having emailed to explain, I received th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to use site with great selection of products. The prices are very reasonable and beat most other suppliers. Order quickly dispatched and arrived quickly too. I ordered 3 dummy cake models which... Se mer
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I can't say anything about my last order yet because it hasn't arrived yet.It has been in Inverness since Thursday but for some reason it has not been delivered yet.
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I have been shopping with Vanilla Valley for over five years for my cake business, and I can honestly say they have been very reliable. Their website has changed over the years, and they have in... Se mer
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Företagsinformation
- Tårtgarneringstillbehör
- också i
- Bageriutrustning
- Baktillbehör
- Butik med kökstillbehör
- Hantverksbutik
- Hobbybutik
Skrivet av företaget
The Vanilla Valley prides itself in providing a complete range of cake decorating supplies and baking equipment for bakers of all abilities from hobby bakers to professionals. Since our establishment in 2008 as a manufacturer of acrylic cupcake stands, we have grown our ever-increasing catalogue to encompass all things cake and baking, and pride ourselves on being one of the UK's leading cake decorating retailers. Whether you need essentials such as cake drums, cake boxes, baking tins, sugar paste and food colouring, or tools for the latest cake trends, you should find it all at The Vanilla Valley at a competitive price. We stock from all of the leading brands including Renshaw, PME, Saracino, and more. Shop online or in our Cardiff store today!
Skrivet av företaget
- Free UK Shipping on Orders over £50
- For the lowest delivery charges shop at The Vanilla Valley. Our Standard delivery service is £3.99 or free over £50. Receive your order within 5 working days. Resctrictions apply.
- Trade Accounts
- If you're a regular baker or have a cake-making business then you might benefit from one of our Trade accounts. We offer discounted prices on all products, exclusive offers, and no setup fee! Minimum spends to maintain the accounts are low and there are no rewards to expire. Head to the website to apply - thevanillavalley.co.uk/warehouse-account.html
- Local Click and Collect
- If you live in Cardiff or the surrounding area we offer a Click and Collect service! Place an order on the website as normal and choose "Click and Collect" instead of one of our delivery options. Your order will be ready the next business day at our retail unit in Nantgarw, Cardiff.
Kontaktuppgifter
Unit 1 Cardiff Road, CF15 7SR, Nantgarw, Storbritannien
- sales@thevanillavalley.co.uk
- www.thevanillavalley.co.uk
4,7
Utmärkt
13 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Would recommend
Shame couldn't be sure exact order would arrive in time but managed to get order through smaller (more expensive) fondants & was absolutely grand. Thank you. Will risk it next time as delivery was quick :)
7 september 2026
Svar från The Vanilla Valley
Thank you for your lovely review! We’re glad everything arrived in time and that the smaller fondants worked out well for you. We’re especially pleased to hear the delivery was quick.
Had a missing item in my order
Had a missing item in my order , quickly resolved and sent in within 24hours . Thank you great customer care
13 september 2026
Svar från The Vanilla Valley
Thank you for your kind review! We’re sorry there was a missing item, but we’re pleased we could resolve it quickly and get it sent out within 24 hours. We really appreciate your understanding and your lovely comments about our customer care! 😊
Svar från The Vanilla Valley
Thank you for your lovely review! We’re delighted to hear your order arrived so quickly and that you were impressed with our service.
All good!
Easy to order, quick to arrive, arrived in one piece and good quality goods... all good!
13 september 2026
Svar från The Vanilla Valley
Thank you for your fantastic review! We’re so pleased to hear you found it easy to order, that your delivery arrived quickly and safely, and that you’re happy with the quality of the goods. It’s great to hear that everything was just right! 😊
Great place to shop
Prices are far more reasonable than other places. Items are well packaged and arrived swiftly. The website is easy to use too. I have shopped with Vanilla Valley many times and will continue to do so.
15 september 2026
Svar från The Vanilla Valley
Hello,
We’re really pleased to hear you’ve been happy with your orders and find our website easy to use. Thank you for your lovely review 😊
Svar från The Vanilla Valley
Hello,
We’re really pleased to hear you were happy with your order and that it arrived quickly. Thank you for your review 😊
Fabulous fast delivery
Fabulous fast delivery. Great products that are always well Packaged. Thank you
15 september 2026
Svar från The Vanilla Valley
Hello,
We’re really pleased to hear you were happy with your order and that everything arrived quickly and safely. Thank you so much for your review 😊
Good quality.
Great little tins but haven’t used as yet. Good price to & quality. Looking forward to baking.
15 september 2026
Svar från The Vanilla Valley
Hello,
We’re so pleased you’re happy with the tins and found them to be good quality and great value. Thank you for your review 😊
Top service
Had my delivery come and one of the items was wrong so I rang up and lady on phone was very helpful she ordered correct item to come out following day which it did thats what I call customer service thku 🙂
12 september 2026
Svar från The Vanilla Valley
Hello Nina,
We’re sorry that one of the items was incorrect, but we’re really pleased we could get it sorted quickly for you. We’ll be sure to pass your kind words on to the lady who helped you. Thank you so much for your review 😊
Svar från The Vanilla Valley
Hello Lorraine,
We’re delighted to hear you found our service speedy and efficient. Thank you for your review 😊
I love using vanilla valley
I love using vanilla valley. They always have everything I need. Xxx
14 september 2026
Svar från The Vanilla Valley
Hello,
We’re thrilled to hear that you love using Vanilla Valley and that we always have everything you need. Thank you for your review 😊
The products came in time and in good
The products came in time and in good condition
11 september 2026
Svar från The Vanilla Valley
Hello Norma,
We’re delighted to hear that your products arrived on time and in good condition. Thank you so much for your review 😊
Svar från The Vanilla Valley
Hello Georgina,
We are so pleased you are happy with your order. Thank you for your review 😊
Vanilla valley shopping
I can always find everything I need for my bakes at Vanilla Valley. Im a home baker, and make cakes for family and friends.
There is always a good selection of things available that are not available in supermarkets.
The staff are always helpful, knowledgeable, and friendly. If I need advice with a product, they are always happy to explain, what products would best suit my needs.
Thanks very much.
14 september 2026
Svar från The Vanilla Valley
Hello Anne,
We’re delighted you can always find what you need at Vanilla Valley and that our team are always happy to help with advice and recommendations. Thank you for your lovely review and custom 😊
Svar från The Vanilla Valley
Hello Dee,
We are so pleased you found it easy to order, and happy with the order. Thank you for your review 😊
Well packaged and arrived in a timely…
Well packaged and arrived in a timely manner.
10 september 2026
Svar från The Vanilla Valley
Hello Jacqueline,
We’re pleased to hear your order arrived safely, well packaged and on time. Thank you for your review 😊
Svar från The Vanilla Valley
Hello Pamela,
Thank you for your review 😊We are so pleased you are happy with your order.
Vanilla Valley is a good company to deal with
It has good quality goods ,very reliable and good
communication.
15 september 2026
Svar från The Vanilla Valley
Hello Suzanne,
We’re so pleased you’re happy with the quality of our products and our service. Thank you for your review 😊
Svar från The Vanilla Valley
Hello Radostina,
We are thrilled you are happy with the service. Thank you so much for your review 😊
Order as expected and arrived on time
11 september 2026
Svar från The Vanilla Valley
Hello Sarah,
We are pleased you are happy with your order, and it arrived on time. Thank you for your review 😊
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