I have used Vanilla Valley for some while now and have always found their products to be 1st class and delivery quick. My last order had one incorrect item and having emailed to explain, I received th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to use site with great selection of products. The prices are very reasonable and beat most other suppliers. Order quickly dispatched and arrived quickly too. I ordered 3 dummy cake models which... Se mer
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I can't say anything about my last order yet because it hasn't arrived yet.It has been in Inverness since Thursday but for some reason it has not been delivered yet.
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I have been shopping with Vanilla Valley for over five years for my cake business, and I can honestly say they have been very reliable. Their website has changed over the years, and they have in... Se mer
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Företagsinformation
- Tårtgarneringstillbehör
- också i
- Bageriutrustning
- Baktillbehör
- Butik med kökstillbehör
- Hantverksbutik
- Hobbybutik
Skrivet av företaget
The Vanilla Valley prides itself in providing a complete range of cake decorating supplies and baking equipment for bakers of all abilities from hobby bakers to professionals. Since our establishment in 2008 as a manufacturer of acrylic cupcake stands, we have grown our ever-increasing catalogue to encompass all things cake and baking, and pride ourselves on being one of the UK's leading cake decorating retailers. Whether you need essentials such as cake drums, cake boxes, baking tins, sugar paste and food colouring, or tools for the latest cake trends, you should find it all at The Vanilla Valley at a competitive price. We stock from all of the leading brands including Renshaw, PME, Saracino, and more. Shop online or in our Cardiff store today!
Skrivet av företaget
- Free UK Shipping on Orders over £50
- For the lowest delivery charges shop at The Vanilla Valley. Our Standard delivery service is £3.99 or free over £50. Receive your order within 5 working days. Resctrictions apply.
- Trade Accounts
- If you're a regular baker or have a cake-making business then you might benefit from one of our Trade accounts. We offer discounted prices on all products, exclusive offers, and no setup fee! Minimum spends to maintain the accounts are low and there are no rewards to expire. Head to the website to apply - thevanillavalley.co.uk/warehouse-account.html
- Local Click and Collect
- If you live in Cardiff or the surrounding area we offer a Click and Collect service! Place an order on the website as normal and choose "Click and Collect" instead of one of our delivery options. Your order will be ready the next business day at our retail unit in Nantgarw, Cardiff.
Kontaktuppgifter
Unit 1 Cardiff Road, CF15 7SR, Nantgarw, Storbritannien
- sales@thevanillavalley.co.uk
- www.thevanillavalley.co.uk
4,7
Utmärkt
13 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
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Svar från The Vanilla Valley
Hello Radostina,
We are thrilled you are happy with the service. Thank you so much for your review 😊
Order as expected and arrived on time
11 september 2026
Svar från The Vanilla Valley
Hello Sarah,
We are pleased you are happy with your order, and it arrived on time. Thank you for your review 😊
When there was a problem with delivery…
When there was a problem with delivery they sorted this out quickly and I received my parcel on time. Excellent service
11 september 2026
Svar från The Vanilla Valley
Hello Irene,
We’re delighted we could resolve the delivery issue quickly and get your parcel to you on time. Thank you so much for your review 😊
Svar från The Vanilla Valley
Hello Gillian,
We are so pleased you are happy with the pricing and delivery speed. Thank you so much for your review 😊
Great service
30 augusti 2026
Svar från The Vanilla Valley
Hello Clare,
We are thrilled that you think we offer great service. Thank you so much for your review 😊
Svar från The Vanilla Valley
Hello Kerrie,
We are so pleased that you are happy with the service. Thank you so much for your review 😊
Excellent service and great selection…
Excellent service and great selection of products so got what I needed in one shop
7 september 2026
Svar från The Vanilla Valley
Hello Margaret,
We’re delighted to hear you received excellent service and found everything you needed in one shop. Thank you so much for your review 😊
Svar från The Vanilla Valley
Thank you for your lovely review! We’re delighted to hear that you’re happy with our products, pricing and prompt delivery. We really appreciate your kind feedback and your custom
Received order in excellent condition, beautiful products for your sugar crafts!!
Received my order is perfect condition with lots of padding in box to protect my order. Received beautiful luste powders amongst other items that are amazing quality and look incredible on your cakes/ bakes/ sugar crafts.
6 september 2026
Svar från The Vanilla Valley
Thank you so much for your wonderful review! We’re thrilled to hear that your order arrived in perfect condition and that the packaging provided plenty of protection.
It’s fantastic to hear you’re loving our lustre powders and the quality of the other items you ordered. We’re delighted they’re helping you create such beautiful cakes, bakes and sugarcraft pieces!
Good quality products and good prices…
Good quality products and good prices as well.
9 september 2026
Svar från The Vanilla Valley
Thank you for your lovely review! We’re delighted to hear that you’re happy with the quality of our products and our prices.
Brilliant
Good quality cupcake boxes, very easy to use the site and very straight forward to order. I've ordered before and those are the very reasons I came back and also very fast delivery! Highly recommend
9 september 2026
Svar från The Vanilla Valley
Thank you so much for your fantastic review! We’re delighted to hear that you’re happy with the quality of our cupcake boxes and that you found our website easy and straightforward to use.
It’s lovely to know that you’ve ordered from us before and that our products, service and fast delivery brought you back to us. Your recommendation means a lot to the whole team!
Online Order
Ordering online was super simple and easy. So many great quality products at great prices. Some things were out of stock that I needed but that’s just testament to their popularity I suppose. Everything packed up and shipped at a quick pace. 1 star for the delivery folks, they seemed to have dropped and stomped on my box… luckily was packed extra carefully by Vanilla valley so nothing was broken. Would recommend checking them out 👍
9 september 2026
Svar från The Vanilla Valley
Thank you so much for your detailed review! We’re delighted to hear you found ordering easy, were pleased with our range and prices, and that your order was packed and dispatched quickly. We’re sorry the parcel arrived looking worse for wear, but we’re glad our careful packing kept everything safe and intact.
Svar från The Vanilla Valley
Thank you for your great review! We’re delighted to hear you were happy with the product and quick delivery.
Svar från The Vanilla Valley
Thank you so much for your lovely review! We’re thrilled to hear you love the shop.
Svar från The Vanilla Valley
Thank you for your fantastic review! We’re delighted to hear you were happy with our service and products.
Svar från The Vanilla Valley
Thank you for your fantastic review! We’re delighted to hear that you were happy with the solid product, quick delivery, and first-class service throughout.
Good efficient service
Good efficient service, good range of baking products. Really like the Sugar & Crumbs icing sugars.
7 september 2026
Svar från The Vanilla Valley
Hello Jane,
We are so pleased you are happy with the products and service. Thank you for your review 😊
Everything I needed was in stock and at…
Everything I needed was in stock and at such good prices. Great variety of stock, easy to order and fast delivery.
One item was accidentally not packed, I made a phone call, there was no quibbling. The item was then delivered a couple of days later.
Fantastic service
1 september 2026
Svar från The Vanilla Valley
Hello,
We are so pleased that you are happy with the order. We are sorry to hear an item was missing, but glad customer resolved it quickly. Thank you so much for your review 😊
Very easy website to use
Very easy website to use, love the fact that you can get an email when your things come back in stock. Very quick delivery too.vwould highly recommend
7 september 2026
Svar från The Vanilla Valley
Hello Debra,
We are so pleased you are happy with the service. Thank you for your lovely review and recommendation 😊
Svar från The Vanilla Valley
Hello Brenda,
We are thrilled that you are pleased with the service and everything arrived safely. Thank you so much for your review 😊
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