They entered my email incorrectly, so I never knew what was going on until i FINALLY got to speak with someone. I ordered a crib on 7/10/2023 for my daughter. She still hasn't received it. I was to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a Coston Ball Pit Play Tent for kids , which has 100 balls Included. It's a Portable Baby Play house for Toddler Indoor & Outdoor Use, Much Easy Pop Up Fold into a Carrying Case , Red & Purpl... Se mer
We received such an excellent service from start to finish, and the bunk bed look stunning in the boys bedroom! Clare from the customer care went really above and beyond, firstly with her advices on w... Se mer
Företaget har svarat
I bought a puzzle mat in mustard, grey and white which looks nice - kid friendly but still goes with the decor in our living room. It does the job of providing a soft, safe play area for baby, and whi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Aspirational lifestyle store showcasing contemporary nursery décor for the modern family. World renowned brands such as ferm LIVING, Cam Cam, Mini Be and Sebra.
Kontaktuppgifter
PO Box 871 , BR6 1JY, Kent, Storbritannien
- +44 (0) 808 196 5008
- info@themodernnursery.com
- www.themodernnursery.com
4,4
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect experience
14 april 2022
Svar från The Modern Nursery
Hi Bianca,
Thank you for leaving a review.
I am so happy to hear that your experience with us was perfect and I hope that the items in your lovely order are exactly as you had hoped.
Kindest Regards
The Modern Nursery
Amazing toys for babies.
I bought a Coston Ball Pit Play Tent for kids , which has 100 balls Included. It's a Portable Baby Play house for Toddler Indoor & Outdoor Use, Much Easy Pop Up Fold into a Carrying Case , Red & Purple Color combined. It's for my younger brother, he loved to play in it. Good prices, prompt delivery.
14 april 2022
Omdöme utan inbjudan
Excellent Quality mat
14 april 2022
Svar från The Modern Nursery
Hi Charlotte,
Thank you for taking the time to leave a review.
I am so happy that you feel that our own brand puzzle playmat is of excellent quality and I hope that it is exactly what you had hoped.
Kindest Regards
The Modern Nursery
Easy to order and very quick delivery…
Easy to order and very quick delivery thanks!
The products are just how I imagined and wanted!
14 april 2022
Svar från The Modern Nursery
Hi Caroline,
Thank you so much for your kind words.
I am so happy to hear that the Picnic set and tableware were just as you had imagined.
Kindest Regards
The Modern Nursery
It's a gorgeous cushion
It's a gorgeous cushion, that I bought for a great price. My Fiancè and I are creating a kids zone at our wedding reception and it's perfect. It's a versatile size so can also be used as floor cushion if padded out more. The delivery was quick and it arrived in lovely packing.
14 april 2022
Svar från The Modern Nursery
Hi Cher,
Thank you for leaving a review.
What a great idea, we would love to be tagged in any photos that you may share.
I hope you have the most wonderful day!
Kindest Regards
The Modern Nursery
Svar från The Modern Nursery
Hi Dan,
Thank you for taking the time to leave a review.
I am so sorry to hear that your order did not arrive as expected. I have taken a look an am unable to see any communication between yourself and our customer service team regarding these issues, so I have made them aware, and they will be in touch to discuss these issues further.
Kindest Regards
The Modern Nursery
I haven’t received my delivery
13 april 2022
Svar från The Modern Nursery
Hi Elsa, Thank you for taking the time to leave a review. I have taken a look at your order and I can see that it was dispatched on Monday, within 1 hour of our warehouse opening and that it is in transit to you via the 2-4 working day delivery service that was selected at the checkout, and we would expect it to arrive with you by the end of the day on the 14th.
If it does not arrive by this time, please get in touch with our customer service team via info@themodernnursery.com who will be happy to help.
Kindest Regards
The Modern Nursery
Ball pit
Great service ordered Sunday morning and arrived Tuesday lunchtime. Although this ball pit is expensive you pay for what you get! And I did shop around first and did my research. The quality of it is great, how it’s stored and what it arrives in is top class. The colours are lovely super modern and very cool! The balls are a proper size and my little one and 3 year old are very happy!
12 april 2022
Svar från The Modern Nursery
Hi Faye,
Thank you so much for taking the time to leave a review. I am so glad to hear that you love the ball pit that you purchased from us, and that your little ones are very happy.
I hope that they enjoy many hours playing together in it.
Kindest Regards
The Modern Nursery
Delivery delayed for almost a month…
Delivery delayed for almost a month past quoted delivery date, meaning that the item was not delivered in time for a birthday gift. We were not kept updated of this and had to chase up on multiple occasions to find out what was happening.
9 april 2022
Svar från The Modern Nursery
Hi
Thank you for taking time from your day to leave a review.
I am sorry to hear that the product you ordered did not arrive within the timeframe that you had been originally informed of, I can see that you have been in correspondence with our customer service team regarding the delay and I will pass this case onto them again to discuss further.
Once again I am sorry to hear that you are disappointed.
TMN team!
Beautiful toys
Bought some toys for my toddler. He loves them and we love the aesthetics.
8 april 2022
Svar från The Modern Nursery
Hi Richard
Thank you for spending time to leave a review.
I am pleased to hear that your toddler loves his new toys, I hope he has many happy hours playing with them, making great memories.
Thanks again, TMN team.
Lackluster returns service
For an online shop not to cover the shipping costs of returns these days, this is absurd!
8 april 2022
Svar från The Modern Nursery
Hi
Thank you for taking the time to leave a review.
I am sorry to hear that you feel it is absurd that we are unable to offer free returns at this moment in time, this is stated on our refunds and exchanges policy on our website.
Thank you again, TMN team.
All I can say is great
All I can say is great
Great items
Great quality
Great service
Everything was perfect, came in great time and well packaged
I love the dummies & the straws, colours are lovely
Thank you 😁😍
8 april 2022
Svar från The Modern Nursery
Hi Lana
Wow! Firstly, thank you for leaving such a great review! Secondly, I am so happy to hear that you loved the products you ordered and the service you received was also great!
Thank you again, TMN team.
Shocked by the speed of delivery
Shocked by the speed of delivery! I ordered one afternoon and had my item the very next day. I absolutely love the playmat for my baby due next month and am so excited to order more from here.
7 april 2022
Svar från The Modern Nursery
Hi Chelsea
Thank you for taking the time to leave such a great review.
I am so pleased you love the playmat you purchased and we cannot wait to welcome you back very soon to make future purchases.
All the best for your new arrival, TMN team!
Svar från The Modern Nursery
Hi
Thank you for spending the time to leave us a review.
I am pleased to hear that the service you received from TMN was great and the items you ordered are gorgeous!
We hope to welcome you back in the near future.
Thank you again, TMN team.
Arrived really quickly!
Arrived really quickly and as described.
Not bad value for money at all. I would buy again from Modern nursery :)
4 april 2022
Svar från The Modern Nursery
Hi
Thank you for taking the time to leave us a great review.
I am so pleased to hear that you would shop with us again, we can't wait to welcome you back. I am also happy to hear your order arrived quickly and it was as described.
Thank you again, TMN team!
Svar från The Modern Nursery
Hi Maisie
Thank you for taking time from your day to leave us a lovely review!
I am so pleased that your delivery arrived promptly and the items you received were beautiful.
I hope we can welcome you back again very soon.
Thank you, TMN team.
Great service ordered and item arrived…
Great service ordered and item arrived 2 days later.
1 april 2022
Svar från The Modern Nursery
Hi Kirsty
Thank you for taking the time to leave a review.
I am so happy to hear the service you received was great, I hope you love your order and pleased that you did not have to wait too long to receive it.
Thank you again, The Modern Nursery Team!
Very fast delivery.
1 april 2022
Svar från The Modern Nursery
Hi
Thank you for taking the time to leave a review.
I am so pleased to hear that you received your delivery quickly and I hope you loved your order!
Thanks again, TMN team.
Svar från The Modern Nursery
Hi Karen
Firstly, I would like to say thank you for taking the time to leave a review, secondly, I am so happy to hear that you delivery arrived quickly and you were impressed.
Thank you again, TMN team.
Svar från The Modern Nursery
Hi Jai
Thank you for leaving such a lovely review!
I am pleased to hear the service you received was great and you enjoyed shopping in our sale, it was the best wasn't it, lots of great bargains to be had.
I hope you loved the products you purchased!
Thanks again, TMN team.
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