From ordering to delivery I have received first class service. The delivery gentlemen, Rubel and Surwinder, were so lovely and helpful and ensured I was happy with my furniture. Incidentally the mid c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had an issue with my order, and trouble contacting them as the opening times under the 'call us' heading are listed as 9-6, however the lines close at 5. Was called back after my initial review by Roy... Se mer
Excellent service from ordering to delivery. They are great at keeping you informed every step of the way after you place your order. This even goes as far as the delivery driver ringing the night b... Se mer
Poor quality items for the price paid and customer service is non existent, they don’t respond to emails or WhatsApp. Bought a side table that has a seam all the way up the back, a rattle like th... Se mer
Företagsinformation
Skrivet av företaget
The Furnshop - a UK based retailer offering & delivering quality furniture & designer home decor to customers based nationwide. Established long since 1998, TFS started off as a small shop fitting company in Leicester & since then has kept evolving every year with a mission to offer an unrivalled choice, excellent price & most important second to none customer service. Being a Family run business our business ethics revolve around care & commitment. A customer buying from TFS by default becomes a part of our humongous TFS family and enjoys dedicated support throughout. We pledge to do everything possible to make your online shopping a happy & memorable experience. We consistently work hard give you a real superstore experience and to make this possible we have cherry picked a grand selection of UK most quality conscious Brands & we continue adding the best furniture & home decor designs to our premium catalogue. We take pride in our service & treat our customers the way we liked to be treated our selves. Our experience in the industry allows us to understand customer expectations from a retailer and we leave no stone unturned to meet our customer demands. If you wish to order from us or have any queries regarding our product services & policies, feel free to email us on hello@thefurnshop.co.uk. If you wish to visit us in person and view our products in the flesh, we welcome to our beautiful showroom based in Leicester City Centre.
Kontaktuppgifter
Grosvenor Works ,Grosvenor Street, LE1 3LR, Leicester, Storbritannien
- 0116 253 2565
- hello@thefurnshop.co.uk
- www.thefurnshop.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 9 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Efficient service & follow up
Efficient service & follow up. Chair exactly as advertised and I am very happy.
First class company
Excellent communication from this company. Delivered on day of my preference. Excellent quality of goods purchased. I just hope they have enough I'm stock for me to order the same as I did. Definitely would recommend 👌
Maharani table
Helpful customer service, bought my stylish Maharani table for good price!
Fantastic Furnshop
Perfect all round.
Brilliant from ordering to delivery and the mirror I purchased I’m delighted with.
Won’t hesitate to buy from them again.
Thank you
Excellent experience
Excellent service. I bought a coffee table and a side table. The delivery was prompt, the items were very well packed and the communication with the seller was superb. I’m thrilled with my purchase
Excellent service and 2nd chair I have…
Excellent service and 2nd chair I have bought!!
Great, good value item. Smooth delivery.
Easy ordering, great item - really good value in the sale too!
Excellent communication
Excellent communication. Delivered in the time window allocated. Happy with product. Would recommend and buy from this seller again.
From ordering to delivery I have…
From ordering to delivery I have received first class service. The delivery gentlemen, Rubel and Surwinder, were so lovely and helpful and ensured I was happy with my furniture. Incidentally the mid century mango wood mirrors were fantastic quality.. The company's photo does not do them justice as they are far better than the picture. I am over the moon with them. They were packed and hand delivered with care. Well done The Furnshop team x
Excellent service from start to finish
Excellent service from start to finish. Beautiful set of drawers. The owners rang to check if I was happy with everything and checked when delivered. Would certainly recommend this company. Happy Customer.
Amazing service!
The delivery was quick, the courier called to let me know they would be with me in 30 minutes. The courier also carried up the chest of drawers, most of them just leave at the door. The item itself is beautiful, my 16 year old daughter put it together all by herself, instructions were clear. The company also checked to make sure everything was in order a day after the delivery was made. I am very impressed with the service provided.
Do not touch this company
Ordered a bed frame from this company. Money was taken from my account. This company then rang saying the bed was badly damaged. No alternatives offered and still waiting for funds to show in my account.
Every time we call the customer service team - which are completely useless, they have put us off saying to give the 24 hours every time we call - daily at present.
We cannot buy another frame due to this company having our funds.
No understanding or help from this company - order was canceled by them as they sold us goods that they could not ship to us.

Svar från The Furnshop
Easy ordering and delivery scheduling …
Easy ordering and delivery scheduling process. Chairs arrived in perfect condition. Very good value for money. They were due to be delivered in the morning but in fact didn’t arrive until early evening. But the delivery people were very pleasant and helpful.
What a fantastic purchase
What a fantastic purchase - A gorgeous real leather reading chair, for a bargain price, including delivery. No installation, just take it out of the box and that's it
I love purchasing furniture from these guys
Excellent customer service Excellent…
Excellent customer service Excellent communication Excellent delivery, can’t fault this company, furniture was as shown on internet, packed well arrived in perfect condition on time.
Fast delivery, great customer service, Super product
I bought tea table. Was very well made, proper oak wood, not a chip veneer. Looks very good in my room! The price was great too. Delivery was fine, even they unboxed for me ( as I have mobility issues) what for I am extremely grateful. Overal fantastic experience with thefurnshop. Thank you very much !
Great company, perfect delivery
Good customer service , perfect furniture with great delivery
The product is great, at a very good price, with great delivery.
The product is great, at a very good price, so defiantly value for money.
Delivery was before schedule, so no unnecessary waiting around.
5* service
Fast delivery. delivery team on time, polite and helpful. Beautiful excellent quality table and well packaged. 5* service
Detta är Trustpilot
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