Fish is always good but their delivery with DPD is always disappointing and appalling. Even with a special request to the driver when they ring the bell that I am in a wheelchair, they refuse to deliv... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The customer service when I phoned up prior to placing an order was exceptional. Such a helpful lady on the phone more than happy to offer advice on Sushi making which I had never done before as we... Se mer
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CANCELLATION OF MEMBERSHIP - FISH SOCIETY Have been trying to cancel this since July. Tried to get Bank to cancel it. Because it isn't a Direct Debit, they can't do anything. Have written t... Se mer
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DPD were unable to deliver next day so two days on the contents were still ice cold with minimal thawing. It was so well packed that although the dry ice packets were empty and the box was showing sig... Se mer
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Företagsinformation
Skrivet av företaget
The Fish Society is the UK’s leading online fishmonger, with over 25 years’ experience delivering high-quality seafood straight to our customers’ doors. Based near Guildford, we specialise in a wide range of fish and seafood — from raw fillets, shellfish and sashimi-grade fish to smoked, cured and prepared dishes — with more than 200 products to choose from. All of our seafood is carefully selected and frozen at peak freshness to lock in flavour and quality, then delivered across the UK. We offer seafood boxes, bulk bundles and ready-to-eat meals, making it easy to enjoy premium seafood at home. With a strong reputation for variety, quality and convenience, we’re the perfect choice for anyone who loves fresh-tasting fish and sustainable seafood options.
Kontaktuppgifter
Henley Business Park, GU3 2DX, Guildford, Storbritannien
- 01428 687768
- customerteam@thefishsociety.co.uk
- www.thefishsociety.co.uk
4,2
Bra
976 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quality fish. fast delivery
I find the website very easy to use and there is a huge selection of fish and shellfish. The fish arrived on time, beautifully packed and was of excellent quality. I would recommend this company.
24 juli 2026
An unfortunate late delivery resulted…
An unfortunate late delivery resulted in the product being unfrozen - not suppliers fault. Communication was excellent and money refunded.
21 juli 2026
Svar från The Fish Society
Good afternoon Stuart
Thank you for sharing your review!
We’re so sorry the courier delay ruined your weekend plans with a defrosted delivery, but we really appreciate your kind words about our communication. While it’s always disappointing when a delivery goes off track, I'm glad we could step in quickly to get your refund sorted for you.
Thank you again for your patience and understanding, Stuart, we’d love the chance to welcome you back for a much better experience in the future!
Warm regards
- The Fish Society
Good site for all fish
Good site for all fish.
Quality is very good and packing is most adequate for fresh or frozen fish.
8 juli 2026
Excellent level.ofbservive the scollops…
Excellent level.ofbservive the scollops were beautiful and juicy the amount of care to make sure it delivered in perfect quality is above and beyond I use regal fish aswell but the packaging is not as professional as the fish society I recommend to anyone to use this company
23 juli 2026
Ordered a few items
Ordered a few items, the cod was very small for the price and one was broken so lost additional fish portion, the scampi although pricy was excellent.
14 juli 2026
Svar från The Fish Society
Good afternoon Piers
Thank you so much for taking the time to share your feedback with us!
We are super happy to hear that you loved the scampi! We were, of course, so sorry about the cod, a broken or undersized portion is definitely not what we want for you.
I’m so glad we were able to get in touch and get everything fully sorted out for you. Thank you again for your patience and for helping us keep our standards high. We hope to serve you again very soon!
Warmest regards
- The Fish Society
experience was very satisfactory
experience was very satisfactory. Delivery prompt got what i ordered. Not yet consumed thus unable to comment on quality as yet.
18 juli 2026
Great service
17 juli 2026
Ordering Problems
I ordered my fish and it arrived on time and in good condition. In ordering I was presented with an order for cod's roe which I did not want but nevertheless went back into the sales and ordered what I wanted.
I dont particularly mind but I could not cancel the wrong order and the orsders arrived ijn two separate packages which is a bit wasteful
Best
David
19 juli 2026
My recent order of cooked shelled…
My recent order of cooked shelled Atlantic prawns 🦐 were delicious! Fairly priced & very fresh. Large juicy & very tasty! Will definitely order again. Thanks, The Fish Society 🐟 Ms D Mckenna.
18 juli 2026
Good communication
Good communication, delicious king prawns arrived still frozen even in the current heatwave. I will use again and recommend.
18 juli 2026
Great quality products
Great quality products, delivered with care. If you like fresh fish, this is the place.
13 juli 2026
Reliably delicious shellfish from you🤩
15 juli 2026
Arrived frozen .thawed out well taste…
Arrived frozen .thawed out well taste when cooked was really good will buy again
15 juli 2026
Fish arrived perfect condition and very…
Fish arrived perfect condition and very fast delivery. Very tasty and will def use again.
11 juli 2026
I am very happy to say that they were…
I am very happy to say that they were very professional regarding my first delivery, which had an issue due to an address error; however, a replacement shipment was sent to my address.
Definitely I'll be ordered more delivery with them.
High recommended honestly.
10 juli 2026
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