Fish is always good but their delivery with DPD is always disappointing and appalling. Even with a special request to the driver when they ring the bell that I am in a wheelchair, they refuse to deliv... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Fish is always good but their delivery with DPD is always disappointing and appalling. Even with a special request to the driver when they ring the bell that I am in a wheelchair, they refuse to deliv... Se mer
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The customer service when I phoned up prior to placing an order was exceptional. Such a helpful lady on the phone more than happy to offer advice on Sushi making which I had never done before as we... Se mer
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CANCELLATION OF MEMBERSHIP - FISH SOCIETY Have been trying to cancel this since July. Tried to get Bank to cancel it. Because it isn't a Direct Debit, they can't do anything. Have written t... Se mer
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DPD were unable to deliver next day so two days on the contents were still ice cold with minimal thawing. It was so well packed that although the dry ice packets were empty and the box was showing sig... Se mer
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The Fish Society is the UK’s leading online fishmonger, with over 25 years’ experience delivering high-quality seafood straight to our customers’ doors. Based near Guildford, we specialise in a wide range of fish and seafood — from raw fillets, shellfish and sashimi-grade fish to smoked, cured and prepared dishes — with more than 200 products to choose from. All of our seafood is carefully selected and frozen at peak freshness to lock in flavour and quality, then delivered across the UK. We offer seafood boxes, bulk bundles and ready-to-eat meals, making it easy to enjoy premium seafood at home. With a strong reputation for variety, quality and convenience, we’re the perfect choice for anyone who loves fresh-tasting fish and sustainable seafood options.
Henley Business Park, GU3 2DX, Guildford, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent quality fish and seafood, fantastic service. Amazing variety - now I have a stash of delicious things in my freezer which I’m working my way through :)
Delivery issue resolved promptly and professionally.
Fish is great.
Brilliant service.
I received rotten fishes , I sent them email with photos and I never got a reply. The most frustrating experience ever.

Svar från The Fish Society
Delivery was quick and the quality of the prawns was fantastic. I will definitely order again. The whole process was seamless from start to finish.

Svar från The Fish Society
I have ordered some stuff and don’t have any news where is it!

Svar från The Fish Society
No, no way! I happened to notice 2 days ago that a packet of Wild Atlantic Haddock had been frozen in April 2023 with a BB4 date of September 2026. I was utterly horrified. Unfortunately, I had just put in a £177 order to stock up. Parcel arrived today and I have checked every packet. 3/4 of the delivery will be chucked because these items (especially Sushi tuna, etc.,) was frozen in the 1st and 2nd quarters of 2025. We are now the 3rd quarter of 2026. I simply will not put 15 month-old fish into the bellies of my family. This is appalling, and I don't care how long it's safe, etc. We are supposed to be buying FRESH fish - "Fresh seafood", it says on Google. It is NOT fresh - so everybody, check the freeze date and decide how you feel.

Svar från The Fish Society
Great quality and delivery quick and easy. Have been using the fish society for a few years now. Love the range which is a chance to try something new and always some offers.
The prawns were fresh and delicious and delivery was quick. I will definitely buy again
A prompt delivery and all items arrived frozen and in perfect condition.
Already made several meals from the delivery, will order again once the freezer has the space
Extremely incredible service and affordable prices with fresh food supplied as advertised nothing different or or not a lie about what they say everything they speak is doubled and the truth I must say and My grateful thanks to customer service Mandy who has helped me a lot. She’s a wonderful asset to the team of the society. Highly recommended to everyone to try out their product and you will not regret it. Trust me.
Great products, extremely well packed but very expensive and the company sends too many marketing emails.
My fish arrived deep frozen, no mean achievement this summer. The quality from FS is always premier, in this case the monkfish tails and salmon Saku were delicious. Unhesitatingly recommend.
I’ve just placed my second, large for me and my wife only orders, I’ve always preferred fresh over frozen, every time my decision has been right based on the frozen fish I’ve had before, some from the fishmonger’s’who I guess froze it because he couldn’t sell it fresh in time, or the frost bitten supermarket offerings, I don’t know how they freeze the fish here, it must be a more efficient method because I’ve not had such juicy sweet fish like this since I used to catch my own. I’m not a great one for grilled fish, much preferred by me is a nice beer batter or breadcrumb cooked in beef dripping, but I’ve tried some wild British butterflied red mullet as it sounds delicious, I’m a haddock and cod person in that order. Thank you for the outstanding customer support and service I’ve received. I recommend them without reservation
The best product I could find on the market - though small the lobster was so sweet and tasted incredible - I used as a canapé Mix for lobster rolls so suited me perfectly. Discount helped! Speedy and safe delivery. Thank you!
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