The customer service when I phoned up prior to placing an order was exceptional. Such a helpful lady on the phone more than happy to offer advice on Sushi making which I had never done before as we... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The customer service when I phoned up prior to placing an order was exceptional. Such a helpful lady on the phone more than happy to offer advice on Sushi making which I had never done before as we... Se mer
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DPD were unable to deliver next day so two days on the contents were still ice cold with minimal thawing. It was so well packed that although the dry ice packets were empty and the box was showing sig... Se mer
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Fish is always good but their delivery with DPD is always disappointing and appalling. Even with a special request to the driver when they ring the bell that I am in a wheelchair, they refuse to deliv... Se mer
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CANCELLATION OF MEMBERSHIP - FISH SOCIETY Have been trying to cancel this since July. Tried to get Bank to cancel it. Because it isn't a Direct Debit, they can't do anything. Have written t... Se mer
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The Fish Society is the UK’s leading online fishmonger, with over 25 years’ experience delivering high-quality seafood straight to our customers’ doors. Based near Guildford, we specialise in a wide range of fish and seafood — from raw fillets, shellfish and sashimi-grade fish to smoked, cured and prepared dishes — with more than 200 products to choose from. All of our seafood is carefully selected and frozen at peak freshness to lock in flavour and quality, then delivered across the UK. We offer seafood boxes, bulk bundles and ready-to-eat meals, making it easy to enjoy premium seafood at home. With a strong reputation for variety, quality and convenience, we’re the perfect choice for anyone who loves fresh-tasting fish and sustainable seafood options.
Henley Business Park, GU3 2DX, Guildford, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am very happy to say that they were very professional regarding my first delivery, which had an issue due to an address error; however, a replacement shipment was sent to my address.
Definitely I'll be ordered more delivery with them.
High recommended honestly.
A well organised and run company, from web site to delivery. I have been ordering for years now and never been disappointed. Consistent quality keeps me going back.
Excellent fish and selfish produce
Fresh well packaged and great fast delivery service! Thoroughly recommend!👍 Thanks for all goods received to date 🙏
Lovely fish, very fresh. It reminds me of the quality i used to get in Hong Kong, sadly the UK is not as good at getting fresh fish to the consumer despite us being an island. However The Fish Society manages it so well worth the little extra you pay. I'm convinced if all fish was as fresh we would eat more fish in the UK. Buy with confidence.
Choice, price, convenience easy to navigate the Web site, delivery brilliant well done Fish Society
I have ordered from Fish Society several times, and mostly have been impressed by the quality. I have given 4 stars because 3 products failed to impress. the premium scampi, raw and battered are expensive and really are bot good. Mushy and actually not nice to eat. Where as the cheaper breaded scampi is amazing. the fish pie is again not pleasant to eat, Watery sauce, which makes the potato topping sloppy, and fish mixture is poor quality. I will buy from the Fish Society again, because there are other good quality products. i highly recommend the breaded scampi. The XXL prawns are really good, and the Lobster tailsd very good value
On average, it's okay, but for the price I paid, I expected better quality. The worst were mussels (really small and not too much to eat, also not cleaned well)

Svar från The Fish Society
The plaice fillets were smaller than a woman’s hand with virtually no flesh on the five items in the pack.
Other fish ordered look OK. Packaging and delivery was very good.

Svar från The Fish Society
Received on time but fish defrosted
Asked to contact customer services and they kindly offered a replacement or refund I chose refund and because I froze the fish on receiving them and were still cold to the touch would be safe to freeze and eat which they are. Excellent after service would use again.

Svar från The Fish Society
Extremely good service,and excellent fresh products also delivered on time stated,I rate you 10out of 10 you have never let me down thank you David.
All the fish was packed perfectly and still frozen well except a Haddock fillet witch had thawed out but it still tasted to the usual high standard.
On 30th June 2026 I received two 500g packs of Wild Prawns from The Fish Society. but on opening them I was very unhappy to see the BBE date was July 2026 - with a Freezing date of December 2023. This means the prawns have been frozen for two and a half years - and must be eaten within the next 30 days. The very maximum boxed frozen prawns should be kept for is 18 months, and it is accepted that they will degrade considerably during that time. These have been kept frozen for a whole year longer than that, which means they will be seriously degraded, and the whole kilo of prawns must be eaten within 30 days otherwise they will not be fit for consumption.
I immediately emailed the Company with my complaint to give them the opportunity to address the problem, but a week later they have not even acknowledge my email. It would appear the Company is very happy to supply expensive seafood that is borderline rotten. As a customer ordering online one is unable to see the freezing date prior to purchase therefore I would strongly suggest, if you want frozen fish of an acceptable quality, you should avoid this Company.

Svar från The Fish Society
First time of using and ordered a couple of packets of Sardines and was so impressed that I ordered a box of prawns. The lot didn't disappoint. So now I have purchased a separate freezer to fill with seafood.
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