The Dorset Meat Co. Omdömen 

312
TrustScore 3.5 av 5

3,7

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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

First and last time customer. Box arrived soaking wet and silver bag inside full of water, plenty of ice packs but they’ve all melted. Most disappointed by the short use by dates on the product... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've used the DMC for over a year, placing 20 orders. My experience of the customer service and food has been outstanding. Varied and popular cuts of meat, great steaks, best burgers ever! On my expe... Se mer

Betygsatt 1 av 5 stjärnor

I am very very disappointed, I read all the reviews they were excellent, don’t know what went wrong with my order, I ordered 2 fillet steaks and 2 porterhouse steaks, I’ve been cooking steaks for ove... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve used this supplier over a number of years and throughout, I’ve found they’re consistent in quality and service. All meat is well butchered and easy to use directly or store in the freezer as it’... Se mer

Företagsinformation

  1. Mat, dryck och tobak

Informationen kommer från olika externa källor

Meat Boxes UK delivered from 100% grass-fed outdoor reared animals. Our grass fed meat is slowly reared on small Dorset farms producing wholesome natural meat. Buy meat boxes online, grass fed chicken, free range beef. Meat delivery UK Save 10% Off you...


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

312 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 31 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(312)

55 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The best fillet steaks ever!

The best fillet steaks ever!
My husband is American and knows a thing or two about steaks. The ones we had for New Year were fabulous in all respects. They melted in the mouth and the flavour was wonderful! So we are now on our third order of meats and other items from this amazing company. Yes, you pay bit more but to get first class products and great customer service and delivery it is worth it. Either for Christmas, special celebrations or just a lovely treat. You will not be disappointed!

1 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We had the porchetta for Christmas

We had the porchetta for Christmas. Its was fantastic and well received by my family

The flavour and texture of the meat was fabulous and the skin/crackling was probably the best I've ever had

I will certainly be buying from DMC in the future.

28 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great venison

Thank you very much to The Dorset Meat co. for allowing me to experience all the benefits and pleasure of eating wild venison. Extremely happy with the product.

17 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality of service

Quality of service, communication and most importantly is the quality and taste of their products, always highly recommend them to family and friends

9 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

the meat is generally delicious

the meat is generally delicious, you can definitely tell the difference. Delivery always on time and as ordered.
Some of it is quite fatty would be my only gripe - but I cannot digest fat so that maybe just me! The rib of beef was awesome, chicken defo better than shop bought. I find it handy to get an order and fill my freezer and then see what we feel like week by week.

21 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great quality meat at affordable…

Great quality meat at affordable prices; The staff is always ready to help in case of need and deliveries have always been on time.

9 januari 2024
Omdöme utan inbjudan
Logotyp för The Dorset Meat Co.

Svar från The Dorset Meat Co.

Thanks Davide for your very kind words

Betygsatt 1 av 5 stjärnor

My Beef

We'd planned a special roast lunch for NewYear's Day and had bought a beef joint from The Dorset Meat Company. We had great expectations of this special piece of meat.
Alas, we were to be very disappointed. The meat was extremely difficult to even carve and subsequently found to be inedible.
Rather than just storm off and write a bad review I decided to email the Company to explain and give them a chance to offer a reply and so I put together a polite 350 word email fully expecting an expansive reply containing astonishment and/or plausible explanations. After all: how could such a wonderfully hyped-up product fall so far below our expectations?
I would be disappointed again. The reply came back consisting of only 20 relevant words expressing no astonishment or even surprise. It was to the point, apologetic and immediately offering a full refund. Such a reaction coupled with such a short response gave me the impression that this situation was; to some degree; the 'norm' for this Company.
After some research I discovered that ours wasn't an isolated case and I began to form the opinion that this company's business model was based on an
"Acceptable % of loss" principle.
If you fall into the dissatisfied customer % it's entirely bad luck, not a result of a lapse in quality control. Indeed quality control seems to be out of their hands but so long as only a certain % of customers experience dissatisfaction it's acceptable to this company and year-end profits won't be too adversely affected.
So, based on my experience of this company and in my humble opinion, buying from them is a gamble not the sure thing that's advertised.
Will we be gambling our special meal and our money with them ever again? Absolutely NOT. Yes we've had a refund but that's hardly the point here.
I would have loved to have been singing the praises of this company with a 5-star review but instead it's a 1-star review and that's for the good packaging and delivery on the appointed day.
No stars for the poor product.

1 januari 2024
Omdöme utan inbjudan
Logotyp för The Dorset Meat Co.

Svar från The Dorset Meat Co.

We apply robust and developed quality control processes and procedures and put customer satisfaction and great customer services at the heart of everything we do. You made a genuine complaint and we responded immediately by refunding you in full without any obfuscation.

We were named Online Butcher of The Year 2023, the award of which was in large part attributable to the delivery of quality produce, and customer services and satisfaction.

Your observations on our business model and how we approach quality control are not only insulting, but wholly without foundation.

Betygsatt 5 av 5 stjärnor

Excellent quality of products and the…

Excellent quality of products and the delivery is always reliable and on time. I would also like to mention the exceptional customer service; consistently friendly and helpful with any problems which they always resolve quickly and satisfactorily.

Very happy with Dorset Meat Company and would highly recommend to others.

4 januari 2024
Omdöme utan inbjudan
Logotyp för The Dorset Meat Co.

Svar från The Dorset Meat Co.

Mrs Barwa
Many thanks for your kind words which are greatly appreciated, we do put great customer service at the heart of what we do and it is so nice when this is recognised

Betygsatt 5 av 5 stjärnor

Good Quality Fresh Meat.

I have been ordering chicken and beef from The Dorset Meat Company (haven't tried other types of meat yet) for 8 months and have always found everything to be fresh and good quality, even in Summer. I like that it is pasture fed and anti-biotic free. The texture of the meat is different, even the chicken skin. Wouldn't go back to super market meat after this.

28 december 2023
Omdöme utan inbjudan
Logotyp för The Dorset Meat Co.

Svar från The Dorset Meat Co.

Thank you so much and many thanks for your kind support

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. Efficient, helpful and friendly. And very high-quality meat. We had a rib of beef for Christmas dinner which was absolutely delicious.

22 december 2023
Omdöme utan inbjudan
Logotyp för The Dorset Meat Co.

Svar från The Dorset Meat Co.

We are so pleased that you enjoyed your grass fed rib of beef and your recognition of our customer services which we put at the heart of what we do. Thank you so much

Betygsatt 5 av 5 stjärnor

Traceable succulent meat.

I love knowing that the meat is traceable, the lamb we had at Christmas was just amazing.

My subscription consists of chicken, bacon and salmon. One chicken breast will feed 2 people as it’s pure meat and doesn’t shrink to nothing! The salmon melts in your mouth and you can taste the freshness.

20 december 2023
Omdöme utan inbjudan
Logotyp för The Dorset Meat Co.

Svar från The Dorset Meat Co.

Wow!! Thank you so much for your very kind words and we look forward to seeing you again. Much appreciated

Betygsatt 5 av 5 stjärnor

Sublime food excellent service

The turkey quality and the beef and cheese is so good it’s hard to describe, this is the second year buying from the Dorset meat company and we will not be going to any other supplier, excellent service, top quality food and delivered on time

23 december 2023
Omdöme utan inbjudan
Logotyp för The Dorset Meat Co.

Svar från The Dorset Meat Co.

Sublime!! Wow, praise indeed. We do strain every sinew to provide the best quality meat together with great customer service and when it is recognised as you have, we are absolutely thrilled. Thank so much

Betygsatt 5 av 5 stjärnor

Great quality and excellent customer service

Quality meat and poultry that doesn’t break the bank! Along with excellent personal customer service makes this my go to place for all my meat and poultry.

22 december 2023
Omdöme utan inbjudan
Logotyp för The Dorset Meat Co.

Svar från The Dorset Meat Co.

We do strain every sinew to provide the best quality meat together with great customer service and when it is recognised as you have, we are absolutely thrilled. Thank so much. We look forward to seeing you again

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