If you want excellent service read below. I had such a fantastic experience thanks to Helen. From start to finish, she truly went above and beyond to make sure everything was handled smoothly. She... Se mer
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Det här tycker kunderna
Recently purchased garden furniture for delivery to a remote area in Scotland and was a great experience. Pricing was very competitive and Helen on customer services answered all queries very quickly... Se mer
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Furniture was fabulous. Quality better than expected. Delivery less than fabulous. We’re told that we would be advised of delivery time. This didn’t happen. We were out when pallet arrived (were calle... Se mer
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No problems ordered furniture I wanted was notified re delivery date.The transport company phoned day before delivery to confirm time slot & arrived on time.Driver was very helpful friendly & pleasant... Se mer
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Företagsinformation
Skrivet av företaget
Thats Furniture was founded in 2021 with the simple aim of making stylish furniture affordable for everyone. We believe that good design doesn't have to cost a fortune, and our furniture is proof of that. We understand that everyone's style is different, which is why we offer a range of furniture to suit all tastes and our team is always on hand to help you choose the right piece for your home. Our collections include everything from sofas and armchairs to coffee tables and sideboards, all designed with style and comfort in mind. And because we work directly with the manufacturers, we're able to keep our prices low without compromising on quality. What's more, we offer fast and free shipping on all products directly from our centrally located warehouse in Birmingham, with next day delivery available on many products at checkout. And if you're not completely satisfied with your purchase, we offer a no quibble 30 day returns policy for your peace of mind. So whether you're looking for a new sofa for your living room or a bedroom set for your guest room, you're sure to find something you love at Thats Furniture.
Kontaktuppgifter
10 Dudley Road, Oldbury, B69 3DN, Birmingham, Storbritannien
- 0121 667 2755
- customerservice@thatsfurniture.co.uk
- www.thatsfurniture.co.uk
4,6
Utmärkt
249 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and good quality
15 maj 2024
Svar från Thats Furniture
Hello,
We are so happy that you took the time to place an order with That's Furniture and that you are happy with the service that you received, the positive feedback is very much appreciated.
Kind Regards
Liz
That's Furniture
Prompt delivery welll within the…
Prompt delivery welll within the expected timeframe. Courteous and friendly delivery driver.
25 april 2024
Svar från Thats Furniture
Hi !
Thank you for the 5* review and wonderful feedback- we are delighted to hear you are happy with your purchase and the service you received.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
Beautiful piece of furniture
Beautiful piece of furniture. Really solid heavy bit classy glass coffee table with two smaller nest tables. Exactly what I wanted. Love them!
1 maj 2024
Svar från Thats Furniture
Hi Tina
Thank you for your 5* review.
We are really pleased to hear that you are happy with your purchase.
Should you need any assistance in future please do not hesitate to ask.
We hope to have you shop with us again soon.
Kind Regards
Liz
Customer Services
Svar från Thats Furniture
Hi Sam
Thank you for the 5* review- we are delighted to hear you are happy with your purchase.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
Lovely furniture good experience with company
No problems ordered furniture I wanted was notified re delivery date.The transport company phoned day before delivery to confirm time slot & arrived on time.Driver was very helpful friendly & pleasant.Furniture was as I expected very good quality & looks great.Thank you from start to finish would recommend That's Furniture & would order again when I find something I like.
30 april 2024
Svar från Thats Furniture
Hello Stephanie
Thank you so much for your 5* review and for taking the time to share your experience with us.
I am pleased to hear that you are happy with both our service as well as your furniture and will be sure to pass on your feedback.
If you have any questions or queries in the future or you are looking at other products, please feel free to contact us directly and we will be happy to help.
Kind Regards
Liz
Customer Services
Svar från Thats Furniture
Thank you for the 5* review- we are delighted to hear you are happy with your purchase.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
brilliant
well informed for delivery time slot very efficient chaps loaded all into garage opened packing then checked for any damages but everything was ok well done to them
18 april 2024
Svar från Thats Furniture
Hello Margaret
Thank you so much for your 5* review and for taking the time to share your experience with us.
I am pleased to hear that you are happy with both our service as well as your furniture and will be sure to pass on your feedback.
If you have any questions or queries in the future or you are looking at other products, please feel free to contact us directly and we will be happy to help.
Kind Regards
Helen
Customer Services
Dealing with That’s Furniture was…
Dealing with That’s Furniture was excellent.
Having to pay via a third-party financial company was painful.
Overall, I was happy
15 april 2024
Svar från Thats Furniture
Thank you for the 5* review.
We're pleased to hear that you are happy with your order and the service you received
If you have any questions or queries or you are looking at other products in the future, please feel free to contact us and we will be happy to help.
Kind Regards
Liz
Customer Services Team
Delivery was great
Delivery was great - however one foot is broken on the sofa - could you please send another foot to replace it?
12 april 2024
Svar från Thats Furniture
Hello Debbie,
We are so happy that you took the time to place an order with That's Furniture and that you are happy with the service that you received, the positive feedback is very much appreciated.
I am sorry to hear that your item arrived with slight damage.
I will have a replacement set of feet sent out for you as quickly as possible.
These will be dispatched from ourselves today
I do sincerely apologise for any inconvenience this may have caused.
Kind Regards
Helen
That's Furniture
Brilliant service could not fault it…
Brilliant service could not fault it very pleased all set up looks great 👍
13 mars 2024
Svar från Thats Furniture
Hi Francis
Thank you so much for your kind words and 5* review.
We are really pleased to hear that you are happy with your purchase and the service we provide.
We hope to have you shop with us again soon.
Kind Regards
Helen
Customer Services
Fast delivery time and Helen was very…
Fast delivery time and Helen was very helpful with delivery changes
furniture is perfect too
Thanks
20 mars 2024
Svar från Thats Furniture
Hello Alix !
Thank you so much for your 5* review, it is really appreciated.
We're pleased to hear that you are happy with your order and the service you received
If there is anything more we can do for you please let us know.
Kind Regards
Helen
Customer Service Team
Svar från Thats Furniture
Hi Diane,
Thank you so much for your 5* review,
If there is anything more we can do for you please let us know.
Kind Regards
Liz
Customer Service Team
Lovely furniture with a fast delivery…
Lovely furniture with a fast delivery and safely packaged
4 mars 2024
Svar från Thats Furniture
Hi Margaret
Thank you so much for your kind words and your 5* review.
We are really pleased to hear that you are happy with our products and the service you received from us. I will pass your message across to all the team, they will be delighted with the feedback!
If you have any questions or queries in the future or you are looking at other products, please feel free to contact us directly and we will be happy to help.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
Brilliant service and a lovely product…
Brilliant service and a lovely product (Kuba solid oak coffee table) Great communications.
4 mars 2024
Svar från Thats Furniture
Hi Mark,
Thank you so much for your 5* review,
If there is anything more we can do for you please let us know.
Kind Regards
Liz
Customer Service Team
Everything good except there was no…
Everything good except there was no furniture cover with the initial delivery.
Things were put right very quickly however.
Thanks
12 februari 2024
Svar från Thats Furniture
Hello Philip
Thank you so much for taking the time to share your experience with us, I am pleased to hear that you are happy with your order.
We will always work hard to resolve any issues that may occur, and we thank you for your honest review.
If we can assist you further please let me know.
Kind Regards
Helen
Customer Service Team
Delightful lady on the phone who…
Delightful lady on the phone who explained everything.
Ordered on Wednesday arrived Friday morning. Very good value and just what I wanted for my garden
21 februari 2024
Svar från Thats Furniture
Hi Maria
Thank you for the 5* review.
We're pleased to hear that you are happy with your order and the service you received
If you have any questions or queries or you are looking at other products in the future, please feel free to contact us and we will be happy to help.
Kind Regards
Liz
Customer Services Team
The furniture seems to be of good…
The furniture seems to be of good quality and easy to fit legs to table. Refreshing to find chairs that are already assembled. Prompt delivery.
21 februari 2024
Svar från Thats Furniture
Hi Patricia,
Thank you for the review- we are delighted to hear you are happy with your purchase.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
I’ve already given you a review.
I’ve already given you a review.
You are very good especially customer service.
21 februari 2024
Svar från Thats Furniture
Hi !
Thank you so much for your 5* review,
If there is anything more we can do for you please let us know.
Kind Regards
Liz
Customer Service Team
Garden set with thats furniture
Really pleased with purchase and speaking to customer services.Delivery and packaging brilliant.
20 februari 2024
Svar från Thats Furniture
Hello,
We are so happy that you took the time to place an order with That's Furniture and that you are happy with the service that you received, the positive feedback is very much appreciated.
Kind Regards
Liz
That's Furniture
Great price
Great price, delivered bang on time and dropped where I asked. On inspection of goods, packed well and no damage found.
19 februari 2024
Svar från Thats Furniture
Hello Chris
We are so happy that you took the time to place an order with That's Furniture.
The positive feedback is very much appreciated and we thank-you for your 5 star review
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
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