The chest of drawers and nightstands are beautiful, but sadly discontinued, I had to have different colour night stands to chest, but the greys complement each other, I liked them so much, theyre so... Se mer
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Perfect not a screw missing stunning peice of sollid well made crafted frame last for generation. Behind you have a great team of bed frame supplers. And a perfect delivery system on time and frien... Se mer
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Georgina was a star, she made sure that we selected the right product and that everything was delivered quickly. As we were looking for a very niche slat system Georgina picked the correct items to su... Se mer
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We purchased a wooden headboard from Bentley Designs Outllet. It is a quality product at a very reasonable price compared to other similar headboards for sale online. The item was packaged extremel... Se mer
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Företagsinformation
Skrivet av företaget
Bentley Designs is one of the UK and Ireland’s leading suppliers of quality furniture. Enjoy unbeatable savings on premium, end-of-line, ex-display, and returned products at the Bentley Designs Outlet. Experience quality at clearance prices, brought to you by one of the market’s most trusted brands.
Kontaktuppgifter
Unit A1 Symmetry Park, Morrell Way, OX26 6GF, Bicester, Storbritannien
- 020 8833 7500
- info@bentleydesignsoutlet.com
- bentleydesignsoutlet.com
4,9
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Definitely 5 star in every way!
Definitely 5 star in terms of the value and quality of goods, customer service and after-sales support.
It’s not until an issue arises, that a business reveals its full level of customer service. For me, issues did occur - albeit solely the fault and responsibility of an independent courier.
To complicate matters, whilst Bentley Designs supplied the goods - the furniture was actually purchased from a different retailer. Nevertheless, Zak at Bentley Designs Outlet, provided outstanding customer support, in order to resolve the matter.
Zak endeavoured to resolve this issue in a timely manner, with excellent communication and customer service throughout. He liaised with the courier and retailer, in order to quickly offer a resolution.
Indeed, most certainly above and beyond my expectations; the next working day, Zak arranged for two (very courteous, professional gentlemen!) of his in-house team, to travel a 180 mile round journey, in order to ensure that the product was delivered and assembled to my satisfaction. Upon completion, he also took the time to contact me personally to ensure that I was completely satisfied - exceptional customer care and support!
Also, delighted with the quality of the furniture: I would most certainly recommend Bentley Designs Outlet and certainly consider them for future purchases.
19 maj 2026
Omdöme utan inbjudan
Svar från Bentley Designs Outlet
Hi Mark,
Thanks for writing us such a lovely review. Customer feedback means a lot to our family business, and we are very grateful that you gave us the opportunity to put things right.
We are sorry again for the issues you experienced with the courier. Once we understood the situation fully, we wanted to make sure it was resolved properly and that you were left happy with the table.
We are lucky to have such a great team here at Bentley Designs, so it is lovely to hear that they were courteous and professional when they visited, and that the table has now been delivered and assembled to your satisfaction.
Thank you again for your understanding, your kind words, and your recommendation. If you ever need any advice on adding to your home in the future, feel free to email us at: info@bentleydesignsoutlet.com.
The chest of drawers and nightstands…
The chest of drawers and nightstands are beautiful, but sadly discontinued, I had to have different colour night stands to chest, but the greys complement each other, I liked them so much, theyre so classy, it doesnt matter and they look intentional just as they were chosen to be. I'd love the wardrobe which is hard to get, but i dont think it would go up the stairs. The chest was extremely heavy, but the deivery men made light of it. The bowed fronts are so elegant in comparison to the oblong boxes we normally endure, and they look beautiful just as they are!
Elegant, Quality this furniture is truly well made and easy to order from their website. Delivered exactly in their time range. Thank you.
19 maj 2026
Svar från Bentley Designs Outlet
Hi Carolanne, thanks so much for taking the time to leave such a thoughtful review.
We’re delighted that you love your Montreux pieces and that the different grey tones worked so beautifully together in the end. The curved detailing really does give the range such an elegant feel, so it’s lovely to hear that stood out to you.
If you ever need any advice on adding to your bedroom collection in the future, feel free to email us at: info@bentleydesignsoutlet.com.
Svar från Bentley Designs Outlet
Hi David, thanks for taking the time to leave a review.
We’re really pleased to hear you had a great experience with us and truly appreciate the recommendation.
If you ever need anything for your home in future, feel free to email us at: info@bentleydesignsoutlet.com.
Excellent
Easy to use website. Item as described at a good price and quick delivery time. It was only a small item but very good experience.
7 maj 2026
Svar från Bentley Designs Outlet
Hi Sally, thanks for your kind words.
We’re happy to hear everything was straightforward and that your replacement slat caps arrived quickly. Glad we could help.
If you ever need furniture for your home in the future, feel free to email us at: info@bentleydesignsoutlet.com.
Svar från Bentley Designs Outlet
Hi Kevin, thanks for your review.
We’re really pleased to hear your Atlanta double bed frame looks the part in your bedroom. It’s great to know you’re happy with the overall look and finish.
If you ever need anything else for your home, you can reach us via: info@bentleydesignsoutlet.com.
Perfect not a screw missing stunning…
Perfect not a screw missing stunning peice of sollid well made crafted frame last for generation. Behind you have a great team of bed frame supplers. And a perfect delivery system on time and friendly
30 april 2026
Svar från Bentley Designs Outlet
Hi George, thanks for your fantastic review.
We’re really glad to hear everything arrived complete and that you’re happy with the quality of your Krystal single bed frame. It’s great to know the delivery team made a good impression too.
If you ever need anything else, feel free to email us at: info@bentleydesignsoutlet.com.
As a repeat customer I am always…
As a repeat customer I am always impressed with the quality of the furniture and the delivery team were as usual polite and absolutely on time. Great.
14 april 2026
Svar från Bentley Designs Outlet
Hi Patricia, thanks for your lovely review.
It’s always great to hear from our repeat customers, and we’re really pleased your Bordeaux Coffee Table lived up to expectations. Glad to know the delivery team were on time and as helpful as ever.
We hope to support you with your interiors again in the future. If you need anything, feel free to email us at: info@bentleydesignsoutlet.com.
Don't do trust pilot
13 april 2026
Svar från Bentley Designs Outlet
Hi Les, thanks for your review.
If you ever need anything else, feel free to email us at: info@bentleydesignsoutlet.com.
Svar från Bentley Designs Outlet
Hi Joanna, thanks for your review.
It's great to hear you’re happy with your Ashby dressing table and that the quality and finish have made such a good impression.
If you ever need anything else for your home, feel free to email us at: info@bentleydesignsoutlet.com.
Star service
Georgina was a star, she made sure that we selected the right product and that everything was delivered quickly. As we were looking for a very niche slat system Georgina picked the correct items to suit and was very knowledgable about the products. Pre-sale and follow up service was brilliant, Thanks Georgina! Fantastic work!
5 mars 2026
Svar från Bentley Designs Outlet
Hi Conor, thanks for taking the time to leave such a great review.
We’re really pleased Georgina was able to help you find the right slat system and make sure everything arrived in good time. We agree - she's a very knowledgeable and experienced member of our team! We’ll be sure to pass your kind feedback on to her.
If you ever need anything else, feel free to email us at: info@bentleydesignsoutlet.com.
Definaitely recommend
These guys done everything to ensure a great experience. The item we brought was very sturdy and well-designed. The customer service was brilliant.
The delivery was also very good and arrived on time.
I would definitely recommend this company to anyone.
2 mars 2026
Svar från Bentley Designs Outlet
Hi Gary, thanks so much for your kind review.
It's good to know that the quality and design of your Whitby Double Wardrobe impressed you. We will also pass on your feedback to our customer service team and delivery partner - it sounds like they both helped make the whole experience a positive one.
We really appreciate the recommendation. If you ever need anything else for your home, just drop us an email: info@bentleydesignsoutlet.com.
Great customer service
Great customer service; dealt with my queries very promptly.
Very happy with our 3 products.
Delivery very prompt.
27 februari 2026
Svar från Bentley Designs Outlet
Hi Debbie, thanks for your review.
We’re really glad to hear your queries were handled quickly by our team and that you’re happy with your Vintage collection pieces. It’s great to know delivery was prompt too.
If you ever decide to add to your Vintage range (https://www.bentleydesignsoutlet.com/vintage-oak-funiture-collection/r157), feel free to email us at: info@bentleydesignsoutlet.com.
I just love Bentley beds
I just love Bentley beds. I bought my first one fifteen years ago and it is still a fabulous bed, so when I was in the market for stylish 'spare', well, I didn't hesitate.
Excellent service and prompt delivery.
👍👍
20 februari 2026
Svar från Bentley Designs Outlet
Hi Kim, thanks for your kind words.
It’s fantastic to hear that you still love your original bed after all this time, and we’re so pleased you chose us again for your new Elena double bed frame. That really means a lot to us.
If you ever need anything else, just drop us an email: info@bentleydesignsoutlet.com. We love to hear from returning customers!
Excellent in all respects
Excellent products, excellent communication and excellent delivery. Thanks very much! We are very happy with our purchase and the service received.
2 februari 2026
Svar från Bentley Designs Outlet
Hi Marie, thanks so much for your lovely review.
We’re really pleased to hear you’re happy with your Turin Light Oak pieces and that everything from communication to delivery went exactly as it should. It’s great to know that our team hit the mark.
If you ever feel like adding to your Turin collection, just drop us an email: info@bentleydesignsoutlet.com.
I’m really impressed with the quality…
I’m really impressed with the quality of the chairs solid, comfortable, and exactly what I was hoping for. What really stood out, though, was the customer service. There was a mistake on my end with the delivery address, and the team couldn’t have been more helpful. They sorted everything quickly and professionally, making the whole experience completely stress free. Highly recommend!
5 februari 2026
Svar från Bentley Designs Outlet
Hi Lee, thanks so much for your kind review.
We’re really glad to hear you’re happy with your Turin Dark Oak dining chairs. It’s great to know the team were able to sort the delivery address issue quickly and make the process stress free for you.
We really appreciate the recommendation. If there’s ever anything else we can help with, feel free to contact us at: info@bentleydesignsoutlet.com.
First class service!
I received first class service from Georgina and a swift delivery too!
Thank you.
22 januari 2026
Svar från Bentley Designs Outlet
Hi Will, thanks for taking the time to leave a review.
It’s great to hear Georgina was able to help and that the replacement legs arrived quickly. We’ll make sure your kind feedback is passed on to her.
If you need anything else in future, just drop us an email: info@bentleydesignsoutlet.com.
Excellent service from the beginning of…
Excellent service from the beginning of my order. I was continually updated on my order and this continued once my furniture was dispatched to the courier. I received my beautifully made bedroom furniture within 7 days.
Thank you for an excellent service and good quality product.
I would highly recommend Bentley outlet.
2 februari 2026
Svar från Bentley Designs Outlet
Hi Becca, thanks so much for your lovely review.
We’re really pleased to hear you were kept well informed throughout and that your Montreux Wide Chest arrived so quickly. It’s great to know the quality and service both lived up to expectations, and we really appreciate the recommendation.
If there’s ever anything else we can help with, feel free to email us at: info@bentleydesignsoutlet.com.
Third Purchase From Bentley Designs - All Good
This is the third headboard I have purchased from Bentley Designs. Their products are stylish and of good quality. The delivery was prompt, their couriers contact you in advance to let you know when they will arrive and they then turn up on time.
30 januari 2026
Svar från Bentley Designs Outlet
Hi Simon, thanks for taking the time to give us your feedback.
It’s great to hear from a returning customer, and we’re really pleased your third headboard (and delivery / communication) has lived up to expectations.
If you ever need help with another piece in the future, feel free to get in touch: info@bentleydesignsoutlet.com.
Purchased a dining table through a…
Purchased a dining table through a local store supplied by this company. Unfortunately it appears that the table marks badly if exposed to any fluid which I find odd for a dining table. Contacted MD via my supplier who was unfortunately unable to resolve the issue as water damage is not covered by warranty.
30 januari 2026
Omdöme utan inbjudan
Svar från Bentley Designs Outlet
Hi Steven,
Thank you for taking the time to share your feedback. We’re sorry to hear that you’re disappointed with your dining table, and we do understand how frustrating this must be.
Our dining tables are made using natural timber and traditional finishes, which give each piece its character but also mean they require a degree of care that’s common to all wooden furniture. As outlined in the care guide supplied with the table, we recommend wiping up any spills straight away and using coasters and placemats to protect the surface from moisture and heat. While the lacquer finish offers good protection, liquid left sitting on the surface for a period of time can still cause marking. This is unfortunately something that can occur with any traditionally made wooden dining table.
We appreciate that this isn’t the outcome you were hoping for, and we’re sorry this has affected your enjoyment of the product. As your table was purchased through one of our retail partners, the contract of sale sits with the store you bought from. They are therefore best placed to continue supporting you and to advise on any next steps.
Thank you again for raising your concerns, and we do genuinely value feedback such as this.
Kind regards,
The Bentley Designs Outlet Team
Great service and customer support.
Ordered a shelving unit which when built didn’t suit my requirements. Having made contact with the company they immediately agreed to collect the item for full refund or exchange for something more suitable for my needs. Cannot fault the prompt response and professionalism of the company.
27 januari 2026
Svar från Bentley Designs Outlet
Hi Phil,
Thank you for taking the time to leave a review, and we’re very sorry to hear about your experience. As a family-run business, we take a great deal of pride in both our designs and the experience our customers have with us, so we’re disappointed to hear that this purchase didn’t meet your expectations.
We’ve checked our records and can see your order was for a Hampstead Two Tone Display Top Unit. At present, we don’t have any record of prior contact regarding this order, but now that we’re aware of your concerns, we’d genuinely welcome the opportunity to help and see if we can improve your experience.
We take all feedback seriously and always aim to offer the best possible service to our customers. If it’s easier to discuss this over the phone, we’d be more than happy to arrange a call at a time that suits you. Please feel free to contact us at info@bentleydesignsoutlet.com, and we’ll do everything we can to get this looked into and resolved.
Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
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