The website was easy to navigate. I was kept updated on delivery dates etc and the product arrived within the time schedule and well packaged. I was delighted with my Paris cloche which now looks grea... Se mer
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My order of sphagnum moss arrived promptly and happily in very good condition. It appeared to be good quality too and at a very reasonable price.
Företaget har svarat
Lovely family business, great products, much cheaper than big retail companies. Lovely little personal touches such as a thank you card that is a plantable wild flower seed card. So very thoughtful... Se mer
Företaget har svarat
Great experience from start to finish, clear communication from the seller and updates. Importantly the product is really lovely very well made, great materials and it’s a little different. We loved i... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Premium British-made and carefully chosen home and garden products. From durable steel garden structures to elegant cast aluminium furniture, we offer quality, style, and exceptional customer service.
Kontaktuppgifter
Stourport-on-Severn, Storbritannien
- 01299 667755
- hello@thefoalyard.co.uk
- thefoalyard.co.uk
4,7
Utmärkt
79 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivered a faulty item promised…
Delivered a faulty item promised superior customer service. Totally ignored and continued to show the pretence of actually caring. Ruined an important birthday present. Followed up by asking us to refit the replacement and then dispose of 6foot of absolutely useless broken metal. And for that we are supposed to be grateful. Shameful and degrading but we are just dim customers paying a premium for tat. Absolutely disgusting as they have no integrity or need to make good on their promises.
Very very poor.
17 april 2026
Omdöme utan inbjudan
Svar från The Foalyard - Home and Garden
We’re sorry that the item arrived damaged, which can occasionally happen in transit despite careful packaging.
This is a British-made, made-to-order solid steel obelisk with a typical production lead time of 1–2 weeks. On this occasion, it was completed and delivered significantly faster than expected.
As soon as the issue was reported, we acted promptly by arranging a replacement as a priority and issuing a goodwill refund. At no point did we require the item to be returned, to avoid any further inconvenience.
Following further correspondence, we went on to issue a full refund, allowing the customer to keep the item.
We were not made aware of any specific delivery deadline prior to despatch, but we fully appreciate how disappointing it is when an item does not arrive in perfect condition.
We stand by the quality of the products we offer and always work quickly and responsibly to resolve any issues. In this case, we responded promptly and went above and beyond to bring the matter to a conclusion.
Melissa
The Foalyard – Home and Garden
Good quality, great price
My order of sphagnum moss arrived promptly and happily in very good condition. It appeared to be good quality too and at a very reasonable price.
6 april 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your kind review, Dharshani. We’re delighted to hear your sphagnum moss arrived promptly and in great condition, and that you’re pleased with the quality and value. We really appreciate you taking the time to share your experience.
Best wishes,
Liz
The Foalyard – Home and Garden
Fabulous experience
Fabulous experience. Great communication, lovely chairs and would definitely recommend working with Liz. Helpful with guidance and I got exactly what I wanted!
25 mars 2026
Paris cloche looks great
The website was easy to navigate. I was kept updated on delivery dates etc and the product arrived within the time schedule and well packaged. I was delighted with my Paris cloche which now looks great in my garden - supporting my peony - and is beginning to weather nicely. I would use this company again.
31 mars 2026
Great product and fantastic customer…
Great product and fantastic customer service.
26 mars 2026
Omdöme utan inbjudan
Svar från The Foalyard - Home and Garden
Thank you so much for your kind review, Sharron. It was a pleasure speaking with you, and we’re so pleased we could reassure you about the finish of your Paris Cloche. The bare metal will develop a beautiful natural rust over time, and we’re delighted to hear you’re happy with it. Your kind words about the product and service really mean a lot to us.
Best wishes,
Liz
The Foalyard – Home and Garden
I ordered a foot scraper with brushes…
I ordered a foot scraper with brushes for my husband’s birthday. I arrived quickly and in perfect condition. It appears very well made and a practical design. I’m sure it will be very useful for years to come.
26 februari 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your kind review, Sue. We’re delighted to hear the British made boot scraper arrived quickly and in perfect condition, and that you’re pleased with its quality and design. It sounds like a wonderful and practical birthday gift — we hope it proves useful for many years to come.
Best wishes,
Liz
The Foalyard – Home and Garden
Great experience from start to finish and excellent product
Great experience from start to finish, clear communication from the seller and updates. Importantly the product is really lovely very well made, great materials and it’s a little different. We loved it so much we purchased another one. Thank you
4 mars 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your wonderful review, Sharon. We’re delighted to hear you had a great experience from start to finish and that you love your Freya bird feeder. It’s especially lovely to know you enjoyed it so much that you came back for another — that truly means a lot to us. We really appreciate your kind words about the quality and design.
Best wishes,
Liz
The Foalyard – Home and Garden
Glad I stumbled on this website
Glad I stumbled on this website, love my purchase! Very well made and a good size. Just finishes off my decor a treat!
24 februari 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your lovely review, Fay. We’re delighted to hear you love your metal letter and that it’s the perfect finishing touch for your décor. Each one has its own slightly unique character, so it’s wonderful to know it’s just right for your space.
Best wishes,
Liz
The Foalyard – Home and Garden
Rustic birdfeeder.
Fast delivery and a good product. Well made and looks stylish in the garden.
18 november 2025
Svar från The Foalyard - Home and Garden
Thank you so much for your kind review, Janet. We’re delighted to hear you’re pleased with your British made Freya bird feeder and that it arrived quickly. It’s lovely to know you find it both well made and stylish in the garden — we hope it brings plenty of feathered visitors your way.
Best wishes,
Liz
The Foalyard – Home and Garden
metal garden arch
Fast delivery of a high quality metal garden arch at an excellent price. Great service as always
4 februari 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your continued support, Mark. We’re delighted to hear you’re pleased with your British made Buckingham Arch and that it arrived quickly. It really does mean a lot to us when customers return, and we’re so grateful for your kind words about our service.
Best wishes,
Liz
The Foalyard – Home and Garden
Initial panic about delivery date…
Initial panic about delivery date handled effectively way beyond of usual 'office' hours.
28 januari 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your kind review, Nigel. We’re really pleased we could help put your mind at ease and that the orchid arrived in time for your mum’s birthday. It’s lovely to hear our out-of-hours support made a difference, and we hope she enjoyed her Vanda orchid.
Best wishes,
Melissa
The Foalyard – Home and Garden
Very quick service
Very quick service, good size sample, wonderful quality, thank you
19 januari 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your kind review, Lavinia. We’re really pleased to hear you were happy with the Bobbi Beck wallpaper sample and the quality. It’s lovely to know it helped you make your decision — we hope you enjoy the full roll just as much.
Best wishes,
Melissa
The Foalyard – Home and Garden
Fabulous bird crook
Fabulous bird crook - well packaged, sturdy and easy to assemble. Fleur de lys on top is an elegant touch.
15 januari 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your lovely review, Christine. We’re delighted to hear you’re pleased with your British made 4-Way Bird Crook and that you found it sturdy, well packaged and easy to assemble. The fleur-de-lys really is a beautiful finishing touch — we’re so glad you appreciate it.
Best wishes,
Liz
The Foalyard – Home and Garden
Lovely family business
Lovely family business, great products, much cheaper than big retail companies. Lovely little personal touches such as a thank you card that is a plantable wild flower seed card. So very thoughtful. Would highly recommend this company.
16 januari 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your wonderful review, Sharon. We’re delighted to hear you’re enjoying the candles and wax melts, and that the little personal touches made a difference. Your kind words about our family-run business truly mean a lot, and we really appreciate your recommendation.
Best wishes,
Liz
The Foalyard – Home and Garden
Lovely products
Lovely products, speedy dispatch and delivery (sisal shower bag and Natural soap)
8 januari 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your kind review, Marie. We’re delighted to hear you’re enjoying the natural soap and sisal soap bag, and that everything arrived quickly. It’s lovely to know you were pleased with both the products and the service.
Best wishes,
Liz
The Foalyard – Home and Garden
Amber glass bottles
Items were quickly despatched and well packaged. Lovely glass bottles at a fair price. Would buy from this seller again.
2 januari 2026
Svar från The Foalyard - Home and Garden
Thank you so much for your kind review, Susan. We’re delighted to hear you’re happy with the amber glass bottles and that they arrived quickly and well packaged. It’s lovely to know you felt they were good value, and we’d be very happy to welcome you back again in the future.
Best wishes,
Liz
The Foalyard – Home and Garden
Svar från The Foalyard - Home and Garden
Thank you so much for your lovely review, Ann. We’re delighted to hear you’re pleased with your British made plantable desk calendar — it’s such a charming way to enjoy the year ahead. Wishing you a wonderful Christmas and a happy New Year.
Best wishes,
Liz
The Foalyard – Home and Garden
Great customer service
The item ordered was smaller than expected, but when I contacted them, they couldn't be more helpful and resolved my issue immediately. The item was lovely, and the customer service outstanding.
1 december 2025
Svar från The Foalyard - Home and Garden
Thank you so much for your lovely review, Julie. We’re really glad we were able to resolve things quickly for you, and we appreciate your understanding while we updated the product information. It’s wonderful to hear you’re still pleased with the British made hanging poppy, and your kind words about our customer service truly mean a lot to us.
Best wishes,
Liz
The Foalyard – Home and Garden
Amazing service from The Foalyard.
Amazing service from The Foalyard.
I placed an order but then had to query the price of postage as I was charged more than I thought.
I received an almost immediate reply, explanation and refund. All of this on a Sunday.
The goods I ordered were excellent value and when I received my parcel, I found a personal and beautiful card inside.
A card infused with seeds.
All of this individual and personal service, along with the value is just exceptional.
24 november 2025
Svar från The Foalyard - Home and Garden
Thank you so much for your wonderful review, Sonia. We're really pleased we could help sort out the postage query quickly for you — even on a Sunday — and that everything made sense in the end. It’s lovely to hear you’re happy with your British made candles, plantable calendar and other goodies, and we’re delighted the plantable card was a nice surprise. Your kind words about the personal service and value truly mean a great deal to us.
Best wishes,
Liz
The Foalyard – Home and Garden
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