I was a bit wary to order after seeing ad on Instagram. Wasn't sure if company was legit. However I did some research and decided to order. The portrait of my dog is absolutely beautiful. It looks j... Se mer
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Det här tycker kunderna
Four stars because the portrait is 3D and the glass is meticulously set to resemble your portrait. I did provide feedback on Tedooo concerning the translucentcy of the glass. This causes a difference... Se mer
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I ordered my portrait of my dad & dog on 17 July 2026 it was a birthday present for my mum birthday 1 August & said i would receive my order by 6 August not too bad few days later after her birthday... Se mer
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I absolutely love it…I wasn’t expecting the water/sky /cattails but living on a lake, it’s PERFECT! I don’t have any problem with shipping time as other people did because I didn’t have any urgent nee... Se mer
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Företagsinformation
Skrivet av företaget
Tedooo is the perfect platform to shop unique handmade or customized items, sell without paying fees, and socialize with over 1M creative people!💙 Join Tedooo today - it's free!
Kontaktuppgifter
3,5
Medel
904 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stunning Product
I was a bit wary to order after seeing ad on Instagram. Wasn't sure if company was legit. However I did some research and decided to order. The portrait of my dog is absolutely beautiful. It looks just like him. I was kept informed via emails from Tedooo from the start of production to the day it was shipped. They even showed a mock up. The piece came carefully wrapped and I couldn't be happier with the final product. I would highly recommend Tedooo for a unique product for yourself or as a gift.
2 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Lisa,
Thank you so much for your wonderful review! We’re thrilled to hear that you love your dog’s portrait and that it turned out beautifully. 🐶💙
We truly appreciate your trust and recommendation of Tedooo. It means a lot to us!
Warm regards,
Emma from Tedooo Support
Not at all like pictured in…
Not at all like pictured in advertisement!!! I thought it was a reson with real wild flecks and green! Very cheaply made NOT WORTH $150.00! I’m extremely disappointed! I don’t want a replacement I want a full refund
5 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Christina,
We’re very sorry that the item did not meet your expectations. We understand how disappointing it is when the product you receive doesn’t look as you expected.
We’ve also sent you an email so we can assist you directly. We’d like to make things right by reviewing the issue and offering you a free replacement if there is a quality issue with the piece.
We truly hope we can turn this experience around for you and provide you with an item you’ll be happy with. 💙
Warm regards,
Emma from Tedooo Support
Definitely not what I expected or…
Definitely not what I expected or thought I paid for. Your advertisement looked like a solid, acrylic picture, not a thin, pulled over wood poster-like picture. The quality is cheap. I'm extremely disappointed in your product. It was expensive and deceiving.
6 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Diane,
We’re very sorry that the item did not meet your expectations. We understand how disappointing it is when the product you receive doesn’t match what you expected from the advertisement.
We’d really like to look into this and assist you accordingly, but we’re currently unable to locate your order. Please email us at support@tedooo.com with the subject line “Trustpilot - Diane” so our team can review your order and work with you on the best possible solution.
We hope to hear from you soon and have the opportunity to make this right for you. 💙
Warm regards,
Emma from Tedooo Support
Four stars because the portrait is 3D…
Four stars because the portrait is 3D and the glass is meticulously set to resemble your portrait. I did provide feedback on Tedooo concerning the translucentcy of the glass. This causes a difference in appearance from the sample portrait compared to what you receive. If you're fine with that, then I recommend. I had no issues with shipping or delivery.
1 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Dorothy,
Thank you so much for your thoughtful review and for sharing your feedback with us. We’re happy to hear that you appreciated the 3D effect of the portrait and that your order arrived without any shipping or delivery issues.
We also appreciate your feedback regarding the translucency of the glass. Your comments are very helpful and allow us to better understand our customers’ expectations and improve the experience.
Thank you again for recommending Tedooo! 💙
Warm regards,
Emma from Tedooo Support
Awful experience with Tedooo
Awful experience with Tedooo. I ordered a resin dog picture. Paid about $220. It's been 17 days now and the company cannot provide tracking information or tell me the whereabouts of the shipment. Every day is a new song and dance. It appears to be a total scam. I am giving them three more business days as of Tuesday October 6, 2026. Otherwise I will be filing for a dispute with the credit card company and reporting it as a scam. Perhaps your experience is better, but mine has been nothing short of a scam. It's not only the delay, it's the fact that Tedooo does not give tracking information. Just an order number. No tracking means you have no idea if your item has even shipped. The email I received is that the item is "stalled". So, either, never shipped or lost. But without tracking, anyone can say anything. Personally, the experience for me has been scammy at best. I am giving it three more days before reversing the charge. I really wanted the item but it's not looking like this is a genuine transaction. Buyer, beware.
19 september 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Pierre,
We sincerely apologize for the wait and understand your frustration. We’ve sent you an email with the latest status of your order and are doing our best to have your package delivered to you as soon as possible.
We truly appreciate your patience and are sorry for the inconvenience this delay has caused.
Warm regards,
Emma from Tedooo Support
Its gorgeous and everyone just loves…
Its gorgeous and everyone just loves it. So happy I took a chance. I would recommend this suncatcher to anyone.
1 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Myslinski,
Thank you so much for your wonderful review! We’re thrilled to hear that you love your suncatcher and that everyone is enjoying it as well.
We truly appreciate you taking the time to share your experience and recommend us. It means a lot to our team!
Warm regards,
Emma from Tedooo Support
Chatschka!
Received my order today. Falls way short of stained glass! One dog even had the wrong colored eyes, and their noses were incorrect in coloring! I would like to return it for a complete refund!
5 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Thom,
We sincerely apologize that your order did not meet your expectations. We’ve sent you an email so we can assist you further and review the concerns you raised about the design.
We truly want to make things right and appreciate the opportunity to resolve this for you.
Warm regards,
Emma from Tedooo Support
I ordered the dog stained “glass” for…
I ordered the dog stained “glass” for my sister & her husband. It is their dog, Picasso! I am beyond thrilled! It is absolutely beautiful! Thank you so much! What a perfect gift this will be! ❤️
5 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Richard,
Thank you so much for your wonderful review! ❤️ We’re thrilled to hear that you’re beyond happy with Picasso’s stained glass piece.
We’re so glad it will make the perfect gift for your sister and her husband. Thank you for choosing Tedooo and for taking the time to share your experience with us!
Warm regards,
Emma from Tedooo Support
Rip off
This is nothing like what you advertise. Nothing, it's a canvas. It was supposed to be glass. And with whatever resin whatever it's called
This is just horrible. I paid all that money for this. This is nothing but a fraud and rip-off. I'm sorry I ordered a second one and I will make sure everybody I know knows exactly what kind of rip-off user pouring with these advertisements. This really sucks. This was my cat that I had put to sleep. Then, I've had for years and I was expecting this beautiful glass picture of him and I got nothing but a f****** print on a canvas. Thank you very much for nothing.
5 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Robin,
We sincerely apologize that your order did not meet your expectations, especially given how meaningful this piece is to you.
We’ve sent you an email to assist you further and would like the opportunity to review the issue and make things right.
We truly appreciate the opportunity to resolve this for you and hope to make this experience better.
Warm regards,
Emma from Tedooo Support
PISSED OFF CUSTOMER! Sent my package to a business address…
Sent my package to a business address across street that i have no ideal how that got the address. Being that we are dealing with a foreign country for customer service and they have no way to contact the delivery services. Then they are worthless for any help for connecting their own mistakes. Then they ask for a tip on top that! Yea, find a better way of taking care of your customers!!
5 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Andy,
We sincerely apologize for the issue with your delivery and understand your frustration.
We tried to locate your order using the information available to us, but unfortunately, we were unable to find it. We’d like to look into this further and assist you accordingly.
Please email us at support@tedooo.com with the subject line “Trustpilot - Andy” so we can locate your order and help resolve this for you.
Warm regards,
Emma from Tedooo Support
Absolutely OUTSTANDING
Absolutely OUTSTANDING! You really captured all the essence of our last moments together. Thank you so very much!
5 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Lynn,
Thank you so much for your heartfelt review. ❤️ We’re truly honored to know that we were able to capture such a meaningful moment for you.
It means so much to our team to know that the piece holds such special memories for you. Thank you for trusting Tedooo with something so important.
Warm regards,
Emma from Tedooo Support
I ordered my portrait of my dad & dog…
I ordered my portrait of my dad & dog on 17 July 2026 it was a birthday present for my mum birthday 1 August & said i would receive my order by 6 August not too bad few days later after her birthday. Mum was very poorly, palliative care, sadly passed away on 26 August so mum never got to see her birthday present i promised her. As you can imagine very upset by this as it was a photo of my dad who sadly passed away boxing day last year. today 5 October 2026 I STILL WAITING TO RECIEVE THIS! Sharon
17 juli 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Sharon,
We’re truly sorry for the long wait and for everything you’ve been through. We’ve sent you the latest update regarding your order and have arranged a replacement to help get your portrait to you as quickly as possible.
We’re here for you and will do everything we can to help make sure your order reaches you safely. 💙
Warm regards,
Tedooo Support
I absolutely love it…
I absolutely love it…I wasn’t expecting the water/sky /cattails but living on a lake, it’s PERFECT! I don’t have any problem with shipping time as other people did because I didn’t have any urgent need! But love it!!!
21 september 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi there,
Thank you so much for your wonderful review! We’re so happy to hear you love your piece and that the water, sky, and cattails made it perfect for your lake home. 💙 We truly appreciate your support!
Warm regards,
Emma from Tedooo Support
Great work very happy
Great work very happy. Will definitely have more done.
3 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Rodrigo,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your order. We truly appreciate your support and look forward to creating more special pieces for you in the future. 💙
Warm regards,
Emma from Tedooo Support
Having just received my second…
Having just received my second identical order from this company (free from cost), after receiving my first damaged, I am frustrated, angry and wholy disappointed that the second order arrived in exactly the same condition....damaged! Maybe how they package the items needs reconsideration.
3 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Chantal,
We’re truly sorry that your replacement arrived damaged as well. We understand how frustrating this must be, and we want to make things right.
We’d be happy to arrange another free replacement. Unfortunately, we weren’t able to locate your order with the information available. Please email support@tedooo.com with the subject “Trustpilot - Chantal” so we can assist you.
We truly want to make things right and appreciate you bringing this to our attention.
Warm regards,
Emma from Tedooo Support
I am beyond thrilled with my purchase
I am beyond thrilled with my purchase! My Rottweilers were captured so beautifully. I especially love it with the sun behind them. Thank you for these amazing pieces! Priceless!
1 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Deb,
Thank you so much for your wonderful review! We’re thrilled to hear how much you love your Rottweilers and that the final pieces captured them so beautifully. It means a lot to us to know they’re so special to you. 💙
Warm regards,
Emma from Tedooo Support
Beautiful item
Beautiful item, well packed and delivery was fast. However, the item is half the size they advertise. This was so disappointing as it was to mean a lot to me.
1 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Maggie,
Thank you for sharing your feedback, and we’re sorry to hear that the size of the item was not what you expected, especially since it holds special meaning for you.
We tried to locate your order using the information available to us, but unfortunately, we weren’t able to find it. Please email us at support@tedooo.com with the subject line “Trustpilot - Maggie” so we can locate your order and look into this for you.
We’d appreciate the opportunity to assist and make things right.
Best,
Emma from Tedooo Support
Made amazingly left on the ground where…
Made amazingly left on the ground where I almost stepped on it when delivered
1 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Ashley,
We sincerely apologize for the delivery experience. While the package was handled by the carrier, we’ve passed your feedback along to them to help improve their delivery service.
We’ve also sent a small gift to your email as a gesture of goodwill. We appreciate your feedback and will do our best to provide you with a better experience in the future.
Best,
Emma from Tedooo Support
I ordered x3 mosaic portraits of my…
OI ordered x3 mosaic portraits of my dogs after falling in love with the AI generated pictures, unfortunately what I received was absolutely nothing like them. They are cheaply made rubbish. It gives the impression from various videos I've watched that they are individual mosaic pieces which are built in separate layers to give a 3d effect. In fact they are a sheet of glass, spray painted and then with what looks like a picture of my dog and a clear, transparent layer over the top with various lines to make it appear like its mosaics, it is extremely cheap and nasty.
Also when creating the AI pictures it allowed me to change the frame to silver which was exactly what I wanted but after receiving them and contacting the customer services was told they only do the dark brown ones, one of which fell apart when getting it out of the box. I wrote several messages back and forth complaining about how they look nothing like the AI pictures and understand they can't give a full refund as its personalised but at least a partial one. I was told they don't give refunds but sent me 2 more of which look worse than 2 of the originals even though I specifically said don't send any more as I didn't like them the first time.
I also by chance came across a review on one of my pictures which I most definitely hadn't written, I was appalled, it looks like an AI written one and contained absolute nonsense about my dog, referring to him being in the present when in fact he passed away 6 years ago. I also pointed this out to customer services.
The items also come from China not the USA and in all honesty I've bought better things from Temu.
Really upset over the whole thing and they are so expensive. Lesson learnt
As a footnote to your customer service response to my review below, I have contacted your customer services over and over again and have been corresponding with someone who is also called Emma, unless you are all named Emma then you should be VERY aware of my complaint. Just more rubbish, disgusting
28 augusti 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Mrs. Rigby,
We’re truly sorry to hear about your experience and understand how disappointing this must have been, especially since these portraits were meant to honor your beloved dogs.
We tried to locate your order using the information available to us, but unfortunately, we were unable to find it. We’d really appreciate the opportunity to look into your concerns and assist you properly.
Please email us at support@tedooo.com with the subject line “Trustpilot - Mrs. Rigby” so we can locate your order and review the situation with you.
We sincerely apologize for the frustration caused and hope to have the opportunity to make things right.
Best,
Emma from Tedooo Support
3 months and still NOTHING
Its had been over 3 months since I placed my order on Tedoo with Stone Vision for two art pieces. Tedooo responds to my inquiries, but they seem unwilling to actually do anything, given the lack of progress on my order. I will not shop Tedooo again, and I would discourage anyone from shopping, as there seems to be no recourse if you don't receive your items.
1 oktober 2026
Omdöme utan inbjudan
Svar från Tedooo
Hi Rachael,
We sincerely apologize for the long wait and understand how frustrating this experience has been. We’ve sent you an email regarding your order with an update and the next steps to help resolve the issue.
We’re here to assist you and will continue working with you to get this resolved.
Best,
Emma from Tedooo Support
Detta är Trustpilot
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