Why sell a warranty that covers up to the value of the car (15,900) but then saying it is not economical for you to repair the vehicle. You could put a new engine and a gearbox into the car fo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I never thought I’d have a 5 star experience buying a car but Brayden & Vass at Sytner Select Nottingham have proved me wrong! From the moment I entered the showroom the service I received from Brayd... Se mer
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Visited Sytner Select Nottingham looking to replace car. Tyrell the adviser there was the best customer adviser/car sales that I have ever dealt with. Going back in September to make sure the replacem... Se mer
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I had the pleasure to meet Mathew Tomy,part of the sales team, who helped me purchase my car. Mathew took the time to listen to my questions and answered them openly and honestly. He had a genuine... Se mer
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Företagsinformation
Skrivet av företaget
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktuppgifter
Unit 1 Enterprise Way, NG2 1EN, Nottingham, Storbritannien
- 0115 934 1414
4,3
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had an excellent experience buying a…
I had an excellent experience buying a car. All staff were transparent with the details and friendly and helpful.
Would recommend. Simon and Ashley were particularly helpful 😀
25 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Wolfe, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Simon, Ashley, and the rest of the team were friendly, transparent, and helpful throughout your car purchase. It’s wonderful to know you felt supported and valued. Your recommendation means a great deal to us. We hope you enjoy your new car and look forward to welcoming you back in the future. Best wishes, The Sytner Select Nottingham Team
I bought a car from here a few months…
I bought a car from here a few months ago with the help of Jack. He made the experience very smooth and easy. Overall, I am incredibly pleased with the service I received.
11 oktober 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you very much for your kind words, Ryaan. We are delighted to hear that Jack was able to make your car buying experience smooth and straightforward. It’s wonderful to know you are pleased with the service you received from Sytner Select Nottingham. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your positive experience. We hope you continue to enjoy your new car and look forward to welcoming you back in the future.
Very happy with the experience I had…
Very happy with the experience I had with synter Nottingham. Kaleem was great and was very helpful throughout the process. Would highly recommend
1 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Danielle, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Nottingham. We are delighted to hear that Kaleem was able to assist you so effectively throughout the process. It is always wonderful to know our team’s efforts are appreciated. Your recommendation means a great deal to us. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Nottingham Team
Car Purchase June 2026
Great experience and would return for future purchases.
23 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Fiona, Thank you very much for your kind words and for sharing your experience with Sytner Select Nottingham. We are delighted to hear that you had a great experience and that you would consider returning for future purchases. Your feedback is greatly appreciated and motivates us to maintain the high standards our customers expect. Should you have any questions or require assistance in the future, please do not hesitate to get in touch. We look forward to welcoming you back soon. Kind regards, The Sytner Select Nottingham Team
Audi A3 purchase
The staff especially Allen was very good, informative, professional and very knowledgeable about our car that we were aiming to purchase. In fact all the staff were nice to speak with and never pushy, even offering us discount off of products. A great experience..! I would recommend anyone who wants a great deal on a second hand used car to go to Sytner Select.
20 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Gayle, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Allen and the rest of the team provided you with professional, knowledgeable, and friendly service throughout your visit. It’s wonderful to know you felt comfortable and appreciated, and that you found a great deal on your car. Your recommendation means a great deal to us. We hope you continue to enjoy your vehicle and look forward to welcoming you again in the future. Best wishes, Sytner Select Nottingham
Allens was very helpful from start to…
Allens was very helpful from start to finish and kept me updated throughout the whole process
18 juni 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Molly, Thank you ever so much for your kind words. We are delighted to hear that Allens was helpful throughout your experience and kept you well informed at every stage. Providing excellent customer service and clear communication is something we truly value, so it’s wonderful to know this was reflected in your visit. We hope you continue to enjoy your vehicle and look forward to welcoming you back to Sytner Select Nottingham in the future. Best wishes, The Sytner Select Nottingham Team
Stay away!!
Stay away!!! Dont bother coming here is you want customer service. All they want is for you to pay full price for the car and try to get you to buy as many of the extras they sell as they can, eg ceramic coating,alloy protection and extended warranty!!!
I bought a Merc A35 6 weeks ago and I was concerned from the first meeting, but the car itself was a great example with full dealer history and low mileage so I thought it was worth it. The sales lady I dealt with never replied to some of my emails and calls so I ended up having to speak to a manager to get answers. When I collected, they rushed through the paperwork and got my cash and that was it. Didn't even get an invoice, had to ring up and chase that days later, even after being told I would recieve it next day!!
Fingers crossed i won't need to use the warranty i paid for, which they convinced me to buy in order to get finance, which they also lied about!!!
25 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Daniel, We are sorry to hear about your disappointing experience at Sytner Select Nottingham. Customer service is very important to us, and it is regrettable that you felt rushed and unsupported during your purchase. We appreciate your feedback regarding communication and paperwork. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk to discuss your concerns further and see how we might assist you. Kind regards, Sytner Select Nottingham
Do not to buy extended warranty or any…
Do not to buy extended warranty or any extras from this company. The sales team are quick to sell you anything, but when it comes to actually honouring those warranties, they will deny the claim.
I paid £1,000 for an extended warranty when I bought my car. A few months later, I had an issue with the wing mirror and took the vehicle in for repair. After stripping the door, they identified the problem as a loose connection. However, I was then told this was not covered under the warranty and was charged for the labour.
To make it worse, the technician damaged the mirror in the process and I have to bring the car for it to be fixed
Overall, very misleading sales process. Terms of warranty was not made clear during sales. Frankly it's not worth the paper written on.
12 juni 2026
Omdöme utan inbjudan
Excellent service as always from…
Excellent service as always from Normunds Allens and Jamie Lowe. Second car from them, very happy, they really go above and beyond getting me on the road the same day I viewed the car.
1 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you so much, Chris, for your kind words and continued trust in Normunds, Allens, and Jamie. We’re delighted to hear that your experience with your second car purchase was just as positive and that we could get you on the road the same day. It’s always our aim to go above and beyond for our customers, and your feedback truly means a lot to the team. We look forward to assisting you again in the future. Safe driving!
How are you paying for the car.............
When enquiring about a car the first question asked is how you are paying for it. The sales team are more interested in their kick back commission from selling you the finance than they bare in finding you the right car. the cars are not presented well at all, dirty interiors, dents, scratches, damaged wheels, of course they tell you they will do all the repairs - after you have paid your deposit of course. The sales team lack experience and every question we asked they needed to revert to either Google or go and find the answer, even for basic questions. We looked at a number of cars, you will find the Sytner purchase invoice in the glove box along with the LogBook with the previous owners full details, which is very bad data protection. A car advertised at £24,000 they had paid £13000 for, that's some mark up. We walked away from Sytner Select, main reason being transparency of pricing, quality of cars presented, poor customer service and a general feel of hard sell.
24 april 2026
Omdöme utan inbjudan
Viewed a car advertised at £18,400 and…
Viewed a car advertised at £18,400 and test drove it at that price. When I later called to place a deposit, I was told the price had increased to £19,200.
I understand prices can change, but this was disappointing given I was ready to proceed based on the advertised price.
Experience has left me hesitant to deal with Sytner Group again.
25 april 2026
Omdöme utan inbjudan
Allens was great
Allens was great. Fast and to the point, made buying the car easy.
18 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Thomas, Thank you very much for your kind words. We’re delighted to hear that Allens provided a fast and straightforward service, making your car purchase an easy and enjoyable experience. It’s always our aim to ensure customers feel confident and well supported throughout the process. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We hope you are thoroughly enjoying your new car and look forward to welcoming you back in the future. Best wishes, The Sytner Select Nottingham Team
RECOMMEND
I dealt with both Adam and Allen who were great from the beginning when test driving the car and then going through the sale process. They made it stress free and enjoyable and answered any questions we had. They both made the whole process seamless and couldn't do enough to help, even if we encountered any issues. Would definitely recommend!
14 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you so much for your kind words, Katie. We’re delighted to hear that Adam and Allen provided such a positive and stress-free experience from start to finish. It’s wonderful to know they were able to assist you thoroughly and make the whole process enjoyable. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you continue to enjoy your new car and look forward to welcoming you back in the future.
Purchased Mercedes A200 AMG
I recently purchased a Mercedes A200 AMG of Allens, Sales and Adam, Manager in the Nottingham store. Allens was the main contact from the start. He was helpful, detailed, considerate throughout. He provided a detailed video and photographs of the car, showcasing the car, which enabled me to make the
decision to buy. He remained present throughout with communication in store and during the preparation stage before I got the car. He provided a professional manner throughout ensuring I was happy. Great knowledge of the car. Great service provided and follow up afterwards, which was also helpful with my query.
Also, Adam was involved in the purchasing and financial stage. He explained everything in detail of the stages until completion. He was professional, courteous, efficient and knowledgeable.
Good service from Synter.
11 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you, Allan, for your kind words and detailed feedback. We are delighted to hear that Allens and Adam provided you with professional, knowledgeable, and attentive service throughout your purchase of the Mercedes A200 AMG. It’s wonderful that the video and photographs helped you make an informed decision, and that our team’s communication and follow-up met your expectations. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your positive experience with Sytner Select Nottingham.
Couldn’t be happier with the experience…
Couldn’t be happier with the experience of purchasing through Sytner Select. From start to finish, everything was seamless and genuinely enjoyable. We were looked after by the amazing Hannah and James at the Nottingham branch, who were not only incredibly friendly and approachable but also extremely knowledgeable and professional.
They both went above and beyond to ensure our needs were fully understood and met, taking the time to answer every question and making sure we felt confident and comfortable at every stage of the process. Nothing ever felt rushed or pressured — just honest, helpful guidance throughout.
Their attention to detail, clear communication, and genuine care really set them apart. It’s rare to come across service like this, and they made what can sometimes be a stressful experience feel easy and exciting.
A huge thank you to Hannah and James for their outstanding support — they are a real credit to Sytner Select. I wouldn’t hesitate to recommend them to anyone looking for a top-class car buying experience
30 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you so much, Lara, for your wonderful review. We’re delighted to hear that Hannah and James provided such a friendly, professional, and knowledgeable service throughout your experience. It’s fantastic to know they made the process enjoyable and stress-free, with clear communication and genuine care. Your kind words mean a great deal to the team at Sytner Select Nottingham. We truly appreciate your recommendation and wish you many happy miles in your new car!
From the moment we walked in to just…
From the moment we walked in to just talk numbers and ideas, we were greeted by Adam and Jack Lee who were welcoming and very pleasant. Nothing was pushed or forced, we went at our own speed and came to the right deal that suited us.
Unfortunately on the day of change over, our current car broke down, after speaking with Adam and Jack, we still managed to get the deal done, nothing was too much trouble.
Will definitely be back. Such a pleasure
21 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Lee, thank you very much for your kind words and for taking the time to share your experience with Adam and Jack at Sytner Select Nottingham. We’re delighted to hear you felt welcomed and comfortable throughout the process, especially during the unexpected challenge on the day of changeover. It’s wonderful to know you found the right deal at your own pace. We truly appreciate your support and look forward to welcoming you back in the future. Best wishes from the team.
Allen and Adam were really helpful with…
Allen and Adam were really helpful with us. Low pressure and relaxed. Would recommend. Thank you!
30 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Edward, Thank you very much for your kind words. We’re delighted to hear that Allen and Adam provided a helpful and relaxed experience for you. It’s always our aim to offer a low-pressure environment where customers feel comfortable and valued. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your positive experience and hope to assist you again in the future. Best wishes from all of us at Sytner Select Nottingham.
Great experience with Simon and Ash
Great experience with Simon and Ash. Throughout the whole experience we were looked after and kept updated. Brilliant service
25 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you, Simon, for your kind words and for taking the time to share your experience with Simon and Ash at Sytner Select Nottingham. We are delighted to hear that you felt well looked after and kept informed throughout the entire process. Providing brilliant service is something we take great pride in, and it’s wonderful to know this was reflected in your visit. Your feedback is truly appreciated, and we hope to assist you again in the future.
From my first contact with George and…
From my first contact with George and Hannah through to collecting the car yesterday I've had excellent service.
Very helpful, inspired me to buy without being pushy.
12 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Ian, Thank you very much for your kind words. We are delighted to hear that George and Hannah provided you with excellent service throughout your experience. It’s wonderful to know you felt supported and inspired to make your purchase without any pressure. Your feedback means a great deal to us and encourages the whole team to continue delivering the highest standards. We hope you enjoy your new car and look forward to welcoming you back in the future. Best wishes, The Sytner Select Nottingham Team
Absolutely great experience buying a…
Absolutely great experience buying a new car from Sytner Nottingham.
Brayden Williams and Declan Francis helped me through this process, explaining everything clearly and were happy to answer any questions I had.
Would absolutely recommend!
12 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you very much for your kind words, Mart. We are delighted to hear that Brayden Williams and Declan Francis provided clear explanations and were able to assist you throughout your car buying experience. It’s wonderful to know you felt supported and confident during the process. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience with Sytner Select Nottingham. We wish you many happy miles in your new car!
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