Appointment was easily booked when I called in the dealership. I had elected to drop and wait, my service advisor was Richard who met me at the reception. He kept me fully informed and my vehicle was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a service on my mini and took it to synter at lenton Nottingham to have it done by the people who know about Minis and knew it would be done by the best. I decided to wait for the job to be done... Se mer
Great company, always answer or get back to you never have to keep chasing them up, waa expecting a pad and disc change got a phone call saying will only need pads so the bill will be cheaper which wa... Se mer
Our son recently purchased a used BMW1 Series, and Billy Miller at Sytner BMW Nottingham was exceptional throughout. He was very professional, informative, and nothing was too much trouble. The way he... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktuppgifter
Lenton Lane, NG7 2AX, Nottingham, Storbritannien
- 0115 934 1414
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Maddie at BMW Nottingham was highly…
Maddie at BMW Nottingham was highly courteous, very professional and efficient in her approach. She made the process of servicing my X5 as smooth and transparent as possible. Thanks.
21 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Martin, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Maddie provided you with courteous, professional, and efficient service during your X5’s servicing. It’s wonderful to know the process was smooth and transparent, as we always aim to make things as straightforward as possible for our customers. Your feedback is greatly appreciated, and we look forward to welcoming you back to BMW Nottingham in the future. Best regards, The Sytner Nottingham BMW Team
The Staff are amazing a big thank you…
The Staff are amazing a big thank you to Haley and Malek 👍
21 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Adam, Thank you ever so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Haley and Malek provided such excellent service during your visit. It’s always wonderful to know our team have made a positive impression. Your feedback truly means a lot to us and encourages everyone to continue delivering the highest standards. We look forward to welcoming you back to Sytner Nottingham BMW in the future. Best wishes, The Sytner Nottingham BMW Team
Quick and efficient all round - Ethan was very helpful
Quick and efficient all round. Ethan Sinclair was professional and very helpful in finding me a suitable private working area. The various snacks & coffee are much appreciated - keep these going, they make the experience for those waiting much more comfortable and we can crack on with our remote working. The service of the vehicle itself was very quick and they worked on only the parts that required replacement and the car was washed and cleaned which is appreciated.
18 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Oz, Thank you very much for your kind words and positive feedback. We’re delighted to hear that Ethan Sinclair provided professional and helpful service, and that the private working area and refreshments made your visit more comfortable. It’s great to know the vehicle service was quick and efficient, with only necessary repairs carried out, and that you appreciated the car being washed and cleaned. Your satisfaction means a great deal to us, and we look forward to welcoming you back in the future. Best regards, Sytner Nottingham BMW Team
I trust the engineers at Sytner BMW…
I trust the engineers at Sytner BMW would take good care of my vehicle. Hailey my rep was good at keeping me updated with the services during the day.
18 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Michelle, Thank you for your kind words and for placing your trust in our engineers here at Sytner Nottingham BMW. We are delighted to hear that Hailey kept you well informed throughout the service of your vehicle. It is always our aim to provide clear communication and excellent care, ensuring your experience is as smooth and reassuring as possible. We truly appreciate your feedback and look forward to welcoming you back in the future. Best wishes, The Sytner Nottingham BMW Team
Windscreen Replacement…
I went into Sytner to get my windscreen replaced, however you had ordered the wrong windscreen, I should have realised when all the emails and texts were in my wife's name ... you had ordered a windscreen for her car not mine.
However, the service went back to the usual 5 stars after this, coffee while waiting and they sorted it out, but it took 3 days to replace a windscreen :(
11 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Phil, thank you for your honest feedback. We apologise for the mix-up with the windscreen order and understand how frustrating the delay must have been. It’s good to hear that our team were able to provide you with a comfortable experience while you waited and that the issue was eventually resolved to your satisfaction. We appreciate your continued support and hope to deliver a seamless service for you in the future. Kind regards, Sytner Nottingham BMW.
Olivia is a credit do BMW and goes…
Olivia is a credit do BMW and goes above and beyond
20 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Thank you, Chris, for your kind words. We are delighted to hear that Olivia provided you with exceptional service and went above and beyond to assist you. It is always wonderful to receive such positive feedback recognising the dedication and professionalism of our team. We truly appreciate you taking the time to share your experience and look forward to welcoming you back to Sytner Nottingham BMW in the future. Your support means a great deal to us.
Fantastic experience from Sytner BMW…
Fantastic experience from Sytner BMW Nottingham. Bought our new car this week. Any areas that we queried were dealt with quickly and to a standard that we were very happy with. Thank you to Dan who was very knowledgeable and an asset to the team. Thanks also to Matt. Would recommend and will be back soon to change our other car.
16 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Gemma, Thank you very much for your kind words and for taking the time to share your positive experience with Sytner BMW Nottingham. We are delighted to hear that Dan and Matt provided knowledgeable and attentive service, ensuring all your queries were addressed promptly. It’s wonderful to know you are happy with your new car and that you would recommend us. We look forward to welcoming you back soon when you decide to change your other vehicle. Best wishes from the team.
Good friendly staff from sales team
Just brought a car from Daniel with the sales team, the whole experience was excellent from start to finish. Everything went smoothly from looking at cars to eventually picking up my iX1 thanks to Daniel. He was professional, friendly, honest and made everything stress-free. Communication was great throughout, and he handled everything quickly and efficiently. I would highly recommend Daniel to anyone looking to buy a car — a genuinely great person to deal with.
7 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Thank you so much, Olivia, for your kind words and fantastic review. We’re delighted to hear that Daniel provided such a professional and friendly service throughout your car buying experience. It’s wonderful to know that everything went smoothly and stress-free, and that communication was clear and efficient. Your recommendation means a great deal to us. We hope you enjoy your new iX1 and look forward to welcoming you back to Sytner Nottingham BMW in the future.
Having your vehicle damaged by a third…
Having your vehicle damaged by a third party is such a stressful time. However both Aillie and Scott did an amazing job in getting my pride and joy M2 sorted and looking lovely once again. These two are a true credit to the company... Thank you again Jonathan
13 maj 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Jonathan, Thank you very much for your kind words. We truly appreciate you taking the time to share your experience. It’s wonderful to hear that Aillie and Scott were able to support you during such a stressful time and restore your M2 to its former glory. Your praise means a great deal to the team and reflects the high standards we strive to maintain. We’re delighted you’re pleased with the service and look forward to welcoming you back in the future. Best wishes, Sytner Nottingham BMW
Shocking experience
Shocking experience. I purchased BMW 4 series BMW approved used car from BMW sytner Nottingham.
7 months in to warranty period, the car started making noise. Took it in to BMW sytner Nottingham who inspected the car and their technician came with written and recorded message advising there is a leak and if not fixed asap it will cause catastrophic damage to car.
I spoke to after sales team as the car was still under warranty who came back and advised me it was not covered under the warranty as “the differential seal is leaking but it’s ONLY covered if it’s pouring”.
For weeks I was being passed between BMW and BMW sytner and they both kept blaming each other but neither took responsibility.
I then paid BMW Sytner to carry out the works and car came out with more issues then it went in with.
Car was making really loud rattling sounds as they had left some loose parts. Now they are asking for £150 just in case they haven’t caused the issue.
This is not the first time my car has gone in to this place and come out with issues. My last car was recalled due to faulty part and when it came back out - there was engine management light on and various other issues and they said it was all a coincidence.
After sales service is really shocking
17 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Ahmed, We are truly sorry to hear about your disappointing experience with Sytner Nottingham BMW. We appreciate your feedback and understand your frustration regarding the warranty and after-sales service. We strive to provide the highest standards and regret that we have not met your expectations. We would like to invite you to contact our Service Manager yolantasarno@sytner.co.uk to discuss your concerns further. Kind regards, Sytner Nottingham BMW
Use at own risk !
Terrible. Mini sold me a car which was damaged, this damage was found on the first service. Since then we have been accused falsey of causing the damage. We have complained and been told they would cover half the cost of something they should cover the whole cost for. Will never buy a BMW or Mini again, the service I have received is nothing short of a joke, put a car sales man in a suit and they think they are Lord Sugars next apprentice.
11 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Good Afternoon Mr Singh, We are sorry to hear that you remain dissatisfied but having owned the vehicle for over a year we have no way of determining when or how the damage occurred. Despite this, we reviewed the matter thoroughly and offered a 50% contribution towards the repair as a gesture of goodwill. We always aim to support our customers fairly and professionally, even in situations where liability cannot be established. We regret that you feel unhappy with the outcome, but we do not accept the accusation that we knowingly sold a damaged vehicle. Sytner BMW Nottingham
Appalling after sales service - BMW Sytner Nottingham
Bought a brand new BMW X5 from Sytner BMW Nottingham in March. Almost immediately, I found a problem with the factory-fitted sunroof (severe water ingress when it rained). I tried a couple of times to find a resolution with Nottingham, and frankly, I was given the runaround. They were difficult to contact (can't speak to anyone directly - you have to leave a WhatsApp message and wait for someone to call you back). They can't do technical reviews of the car on Fridays. The best date they could give me for a courtesy car, if I needed it, was in June! In fact, they recommended that it might be better and faster for me to contact BMW assist directly and get them to bring the car into them! This whole experience felt like a classic case of once they have made the sale and got your money, they are no longer interested!
In the end, I gave up with them and called Group1 BMW Lincoln on Friday. They got me into them on the same day. I left the car with them at 10:20, and by 16:30, I had it back - problem resolved (broken seal). Needless to say, I won't be buying any more BMWs from Sytner Nottingham in the future! And thank you, Group 1 Lincoln.
14 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Shaun, We are truly sorry to hear about your disappointing experience with the sunroof issue and the difficulties you faced in contacting us. This is not the standard of service we aim to provide. We would like to invite you to contact our Service Manager directly yolantasarno@sytner.co.uk, so we can better understand your concerns and discuss how we might assist you further. Kind regards, Sytner Nottingham BMW
Big thank you to all at BMW
Big thank you to all at BMW. Pick up my lovely M240i Thursday. Nice friendly & professional service and a big thanks to Daniel for looking after me .
30 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Peter, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you are enjoying your new M240i and that Daniel provided you with friendly and professional service. It’s always a pleasure to know our customers feel well looked after. We truly appreciate your support and hope your new BMW brings you many enjoyable journeys ahead. Best wishes from all of us at Sytner Nottingham BMW.
Very polite and friendly staff at the…
Very polite and friendly staff at the reception. I did not have to wait long to hand over the car for servicing. After leaving the car, I was kept informed about the progress of the service. The service was completed in good time and the pick up was straightforward.
27 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Thank you very much for your kind words and positive feedback. We are delighted to hear that our reception team provided a polite and friendly experience, and that the service process was smooth and timely. It’s great to know you felt well informed throughout and that the collection was straightforward. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience with Sytner Nottingham BMW. We look forward to welcoming you back in the future.
Hayley did a fantastic job keeping me…
Hayley did a fantastic job keeping me updated on my cars progress. Really helpful and informative. Great asset to your team.
24 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear John, Thank you very much for your kind words and positive feedback. We are delighted to hear that Hayley provided you with helpful and informative updates throughout your car’s progress. It’s wonderful to know she made a real difference to your experience. We truly appreciate you recognising her efforts and are proud to have her as part of our team. Your support means a great deal to us, and we look forward to assisting you again in the future. Best wishes, Sytner Nottingham BMW Team
Excellent service and fantastic Sales…
Excellent service and fantastic Sales Advisor who helped me select my new car. Service was personalised to my requirements with fast and efficient delivery.
14 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Rob, Thank you very much for your kind words and for taking the time to share your experience with Sytner Nottingham BMW. We are delighted to hear that our Sales Advisor provided personalised service tailored to your requirements and that the delivery was both fast and efficient. It’s wonderful to know you are pleased with your new car. Your feedback is greatly appreciated and serves as a fantastic encouragement to the entire team. We wish you many enjoyable journeys ahead. Best regards, Sytner Nottingham BMW
Very professional team
I had a recall appointment and my car was fixed very quickly
27 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Antonio, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that your recall appointment was handled swiftly and efficiently. It is always our aim to provide a seamless and positive service for all our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Nottingham BMW. We look forward to welcoming you back in the future. Best regards, Sytner Nottingham BMW Team
Sytner Nottingham.
I have always been wary of car dealerships. In this case I had no need to worry, from initial contact right through to the collection of my new car the service was excellent. Reception staff and the salesman were first class. I can highly recommend this dealership.
15 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Adrian, Thank you very much for your kind words and for taking the time to share your experience with Sytner Nottingham BMW. We are delighted to hear that our team provided excellent service from start to finish and that you felt comfortable throughout the process. It is wonderful to know that our reception staff and sales team made such a positive impression. Your recommendation means a great deal to us, and we hope you enjoy your new car for many miles to come. Best wishes, Sytner Nottingham BMW
Svar från Sytner Group - Sytner Nottingham BMW
Dear Keith, Thank you very much for your kind words and for taking the time to share your experience with Sytner Nottingham BMW. We are delighted to hear that you found our service excellent in all respects. It is always our aim to provide the highest standards and ensure complete satisfaction for our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. We look forward to welcoming you back in the future. Kind regards, Sytner Nottingham BMW Team
Oil change and filter and the rest of…
Oil change and filter and the rest of the car is perfect
23 april 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Nottingham BMW
Dear Mr Booth, Thank you very much for your kind words and for taking the time to leave a review. We are delighted to hear that your oil change and filter service went smoothly and that your car is in perfect condition. It’s always our aim to provide excellent care and ensure your vehicle performs at its best. We truly appreciate your support and look forward to welcoming you back to Sytner Nottingham BMW in the future. Best wishes, The Sytner Nottingham BMW Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.