Terrible customer service they couldn't care less! product shipped from some backwater in China & never arrived No regibd given! company full of BS just a disaster! spend your money somewhere else... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Paid £8.99 for a Tec Accessories P7 Suspension Clip as part of a larger order (Order No 20232) which I never received. Instead they sent a cheap flimsy key chain with a shopping kart token branded w... Se mer
Trying to return item as it is not as described and pictures were misleading. Seller won't return emails or confirm return address. Tried two different email addresses featured on website no reply! Th... Se mer
Products have arrived in 10 days, not bad, and were exactly what I had ordered. Unfortunately their customer care didn't reply to my 3 messages (both via email and webform) asking for details about... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Survival Depot Ltd www.survivaldepot.co.uk Based in United Kingdom, London
Kontaktuppgifter
Churchill House, NW7 2AS, LONDON, Storbritannien
- info@survivaldepot.co.uk
- www.survivaldepot.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DON'T BUY HERE! zero customer service, stuff shipped from backwaters somewhere in China. product never arrived!
Terrible customer service
they couldn't care less! product shipped from some backwater in China
& never arrived
No regibd given! company full of BS
just a disaster! spend your money somewhere else.
Please do not buy anything from…
Please do not buy anything from Survival Gears Depot. The sizes are inaccurate, they tell you that they are part of the Bushnell Company out of New York. What they fail to tell you is that the product is coming from China. Takes a month to get it, and if it doesn't fit they tell you to send it back to China for a refund. Problem is, the cost to return it is 3/4 of the price you paid for the jacket itself. They have since then offered me a 50% refund which I told them I would accept (and keep the jacket), but now it's taken me 3 emails and have not heard back from them.
Never received my tent
Never received my tent ! They are a real nightmare
Commande jamais reçue...depuis may!!!!
WARNING TO ALL!!!
WARNING TO ALL!!!
MONEY TAKEN-NO ITEMS SENT
Never use this company…..EVER!
AVOID AT ALL COSTS!!
I placed an order for 3 grindworx damascus arrowheads, the payment/money was taken immediately with no further information sent in regards to posting/shipping. Emailed, got nothing in reply. Contacted paypal, got nothing in reply. No items sent.
Flat out theft and fraud and i cant believe after all this that theyve just emailed me a survey to fill out haha what a joke. Its sad that this is a british based company.
Will be seeking legal advice on this matter shortly.
Great customer service and the product…
Great customer service and the product Kimberly quickly, and it was exactly as advertised.
Nothing Sent & No Communication
Sent no items, no communication whatsoever. Got a refund from from PayPal a month later.
Do not use
Item was never received despite payment being taken. No reply to email chasing this up (only contact info available, no telephone number).
I have not recieved the goods yet and…
I have not recieved the goods yet and after sending two separate emails I have had no reply ?
DO NOT use this company complete scam
Didn't received my order
Didn't receive my order. Emailed seller to advise but seller never even replied!
Thankfully my order was cheap and small and that I didn't waste more money. Be warned about this seller, you risk losing your money and getting nothing in return! COMPLETE SCAM!
Where is is ?????
Ordered 7 days ago, still not here, coms poor, sent query yesterday and got sent a survey in response, customer service seems not to exist, i WONT use again. It’s not like it’s coming from China for god’s sake !!!.
Never received item
Order not received after nearly two months. Money taken out of my account. No response to three emails chasing the order. This store appears to be a fraudulent operation. Avoid.
Commande jamais reçue
Commande jamais reçue, l'expéditeur n'a jamais répondu à mes mails. Litige ouvert chez Paypal et je viens de recevoir le remboursement ! Ouf !
Franchement décevant de la part de Survival Depot mais bravo à Paypal.
This company is a absolute joke
This company is a absolute joke, I ordered a biolite camp stove, they took 122 pounds from me and never sent the item, have emailed them countless times and no reply, so safe to say this company is nothing more a disgusting money grabbing company with no customer service.
DO NOT BUT ANYTHING FROM THEM
No item. No contact. No reply.
Item ordered 30th November. No item or contact by 28th December so I emailed Survival Depot. No reply. Emailed them again 22nd January. No reply.
Did not arrive
Disgusted
Found a great product on what I thought was a legit online business My thoughts have been previously described by others in their reviews. No response, no product.
Shame on you Survival Depot and your criminal enterprise....
Trader using fake address
I ordered an item 17 Dec 2020. It never arrived despite receiving an email saying it had been posted. After 3 emails, my account was suddenly refunded via PayPal. The trading address shown on the website as London NW7 2AS is a serviced office block. When I contacted the trading address, I was told that Survival Depot has not been trading from this address for the last 3 years.
If you have not received your goods, try emailing at sales (@website address) to try to get a refund. I will not buy from them again.
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