Terrible customer service they couldn't care less! product shipped from some backwater in China & never arrived No regibd given! company full of BS just a disaster! spend your money somewhere else... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Paid £8.99 for a Tec Accessories P7 Suspension Clip as part of a larger order (Order No 20232) which I never received. Instead they sent a cheap flimsy key chain with a shopping kart token branded w... Se mer
Trying to return item as it is not as described and pictures were misleading. Seller won't return emails or confirm return address. Tried two different email addresses featured on website no reply! Th... Se mer
Products have arrived in 10 days, not bad, and were exactly what I had ordered. Unfortunately their customer care didn't reply to my 3 messages (both via email and webform) asking for details about... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Survival Depot Ltd www.survivaldepot.co.uk Based in United Kingdom, London
Kontaktuppgifter
Churchill House, NW7 2AS, LONDON, Storbritannien
- info@survivaldepot.co.uk
- www.survivaldepot.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service and they stock some rare kit I've not seen elsewhere in the UK
Great kit and speedy delivery!
Never received items + no way of contacting them !?
Paid for products via PayPal 7 days ago, never received any confirmation mail that my order has been processed or that they sent items. Sent couple of e-mails no one bothered to answer. Save yourself from unnecessary trouble and order somewhere else.
I've had no feedback when I mailed…
I am happy to say I did received my order. Everything was fine regarding it. The Only issue I have is that there is no correspondence when mailing the supplied email address given with the order confirmation. I asked if a tracking number could be supplied so I could know if my order would reach me. I never received any feedback regarding that.
I was reimbursed for two items not sent…
I was reimbursed for two items not sent and received no contact from the seller. Very poor communication
Average
They don’t respond to emails. I emailed to find out if my order had shipped, but heard nothing. As luck would have it the item arrived with me the next day.
The item that I bought was fine. Delivery took 6 days, which is reasonable. Free shipping is not available for the Scottish Islands, yet the item was shipped by Royal Mail, which would have cost them exactly the same as UK mainland shipping, which would be free to the customer.
If you have low expectations then you will be perfectly served by Survival Depot.
Good price
Good price, fast delivery, great product, what’s not to like?
Trying to return item as it is not as…
Trying to return item as it is not as described and pictures were misleading. Seller won't return emails or confirm return address. Tried two different email addresses featured on website no reply! There are also two different addresses - don't know which one to return to!? Dosent seem right to me- avoid avoid avoid!!!
Quality products
Quality products, good prices, fast delivery would recommend
Super service!
This was the first time I'd used Survival Depot...
And it was great service from them. From ease of using their website to quick delivery of the item plus a good price too.
All in all I'm a happy customer and will use these guys again.
Thanks.
Very pleased with the service
Good stock, good service with very competitive pricing.
Very recommended
Excellent pry bar
Excellent pry bar, great price and fast shipping to the states. Thanks .
I paid for 3 items and received 1
I paid for 3 items and received 1. So you owe me 25 pounds. I attempted to contact you and have received no response thus far.
Survival Depot delivered the goods
Survival Depot delivered the goods, but it took 9 anxious days. Somewhat worrying when you have paid for first class post and the company has not acknowledged the transaction, nor provided working contact information like up-to-date email address or phone number. Unsettling, considering some of the other Trustpilot reviews.
Great little online shop !
Fast and efficient delivery and…
Fast and efficient delivery and service. Good solid product that should last years.
Great service and quick delivery.
Very fast and very good quality.
First and only time!
First things first. The product arrived in a timely manner but... I only got an automatic order confirmation but nothing else. After three days without any new info, I send an email. No answer so far. No promised tracking number nor any information if the product was send out. I couldn’t find a phone number. And now after seven days I get this automatic email (Hi customer) to rate my experience. BTW i also checked my spam folder everyday.
I would never order here again!
Very very disappointing
Very very disappointing. I still have not received my purchase (£65.00) from before Xmas despite e-mailing on a number of occasions. They informed me that it had been dispatched but have never received it or any further communication after informing of present position. A polite email would have sufficed.
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