the colleagues were all super helpful and kind. all a credit to the store. i had a couple questions which were quickly and easily answered and i was showed many options. such lovely customer serv... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff at the cashier( the initial purchase) seemed a bit annoyed and was asking for original ID documents . Not felt like coming to Superdry again
Good music but always so loud, it hurts the ears, our children can't stand the extremely high volume, especially my ADHD son. I can't even understand what the staff from till is saying, always struggl... Se mer
Företaget har svarat
We received a great service from the Peterborough shop in Queensgate shopping centre. They didn't have the item in the store but the shop assistant ordered it on line to be sent to our home address. S... Se mer
Företagsinformation
Om Superdry - Peterborough
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
35-37 Queensgate Centre, PE1 1NT, Peterborough, Storbritannien
- 01733 873028
4,4
Utmärkt
195 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quality always lasts and feels great
Quality always lasts and feels great! Loving the more plain clothes aswell
20 september 2022
I never received a email
I never received a email to state it was ready for collection (2nd time I've ordered and same situation). Happy with product thou
16 september 2022
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
No issues at all
No issues at all, very quick delivery. I have to returned one item but I didn’t have any problems.
Thank you
6 augusti 2022
Svar från Superdry - Peterborough
Hello Maria,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Staff helpful and friendly
I visited the shop to change T shirts I bought from the website. The staff were very friendly and helpful. Unfortunately the shop don’t stock larger sizes so the cashier ordered them for me using the online cash till
2 augusti 2022
Svar från Superdry - Peterborough
Hello,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
As always very helpful
As always very helpful, friendly and efficient personnel working on the Peterborough store
1 augusti 2022
Svar från Superdry - Peterborough
Hello,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Poor service
No issues with the product, but service was poor. Collect from store communication was unclear and did not arrive when I was told it would do. I was told to wait for email confirming delivery to store which did not arrive only to find out It had been received at the store on day after it would arrive. Had I not checked myself would never had known it arrived. Collected by husband 2 days after was told it would arrive, he said store was chaotic & no one knew what they were doing
30 juli 2022
Svar från Superdry - Peterborough
Hello,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Superdry Care
Looking for a shirt i liked and the…
Looking for a shirt i liked and the sales man could not do enough. Awesome
16 juli 2022
Svar från Superdry - Peterborough
Hello,
We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Good service
24 maj 2022
Svar från Superdry - Peterborough
Hello Juliet,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
100% Happy
I visited your Peterborough store on Saturday the 7th May. Looking to buy a hoodie. I found one but unfortunately they did not have my size. One of your guys suggested I try on a mens size xlarge as it was a similar fit to a ladies size 18 and he checked it was in stock on line which it was. He ordered it for me and told me who were the delivery company you use and my options of either bring it back to store or return by courier. It came 2 days later and was a perfect fit. 10 out of 10 for customer service and 100% happy customer!!.
13 maj 2022
Quick delivery and efficient service
Quick delivery and efficient service. The clothing was to SuperDry’s usual high standard.
7 mars 2022
Wrong Item received
15 februari 2022
I was not inform when I need collect my…
I was not inform when I need collect my items from shop.so after 2 weeks I going and have my items.Now I am very happy.,because, my Duvet Coat is is very good quality and size is perfect..
23 januari 2022
Happy Customer
Quick Delivery, good quality jacket. Will definitely be a return customer.
22 januari 2022
Sizes are far too small
Sizes are far too small. I'm normally XL and had to exchange twice to get a XXXL to fit
Wasted so much time I won't bother again
Second return was to Peterborough store where the manager wore his mask on his CHIN !!
Oh and the music was deafening
I'm not coming back
30 december 2021
The customer service was exceptional
The customer service was exceptional
The guy that helped me was very helpful
29 december 2021
Very pleased with service straight…
Very pleased with service straight forward purchase.
6 december 2021
Great quality and choice of clothing
Great quality and choice of clothing
very helpful staff
Shop could do with better lighting and space
but can’t complain really as fully stocked
27 november 2021
Just perfect
From purchase to delivery, everything was perfect without a single problem.
16 november 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.