the colleagues were all super helpful and kind. all a credit to the store. i had a couple questions which were quickly and easily answered and i was showed many options. such lovely customer serv... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff at the cashier( the initial purchase) seemed a bit annoyed and was asking for original ID documents . Not felt like coming to Superdry again
Good music but always so loud, it hurts the ears, our children can't stand the extremely high volume, especially my ADHD son. I can't even understand what the staff from till is saying, always struggl... Se mer
Företaget har svarat
We received a great service from the Peterborough shop in Queensgate shopping centre. They didn't have the item in the store but the shop assistant ordered it on line to be sent to our home address. S... Se mer
Företagsinformation
Om Superdry - Peterborough
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
35-37 Queensgate Centre, PE1 1NT, Peterborough, Storbritannien
- 01733 873028
4,4
Utmärkt
195 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really good quality clothes
Really good quality clothes
Nice and thick clothing
Lovely and soft clothing
All in all Exceptional Quality
Very friendly and polite staff
31 december 2023
Good quality clothes
Good quality clothes. Easy site to navigate. Always loads of designs to choose from. I did collect at store which was very straight forward. Great staff and friendly. Good choice of stuff in store too, almost too tempting to buy more!
20 december 2023
The service was great.
10 december 2023
Good experience
1 december 2023
Staff knowledgeable and helpful
1 december 2023
I recently bought a jacket for me…
I recently bought a jacket for me daughter and still haven’t received it evri are looking into the delivery they have told me to contact super dry I explained in the msg has I am now that I approached a member of Superdry staff at the shop in Peterborough he told me I would have to deal with delivery company evri which I have been trying to do but they have told me to contact you
I put a msg on this page last week and still no reply from yourself ???? Very disappointed pointed in no reply
13 november 2023
I never received my order (a birthday…
I never received my order (a birthday present for my son), as the courier company Evri failed miserably to find my address. After the first attempt they asked for more details and I gave them detailed instructions where my property is, ie which house number I am next to and my mobile number. Instead of finding me, my address was changed on the delivery and the parcel was returned to sender. Nobody rang me to check. Until Superdry start using a decent courier, I won't be ordering anything from them again.
19 oktober 2023
Great company 5 stars jacket didn't fit…
Great company 5 stars jacket didn't fit no more my sizes got money back easy thank you
22 oktober 2023
Product is great but I would expect…
Product is great but I would expect free delivery on spending more than 100 pounds. Also, a packaging that’s easy to carry, or the ability to get a free bag from the store would be good, as I had trouble carrying the package to my home
19 oktober 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Very helpful staff in store at…
Very helpful staff in store at Queensgate, Peterborough. Helped with my order as size was not in stock for a birthday present. Only reason you did not score 5 stars was I was not allowed to have my prepaid item delivered to store which would have been easier when your buying for your partner.
Thanks again.
Phil.
1 september 2023
Svar från Superdry - Peterborough
Hi Phil,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Product is amazing in really good…
Product is amazing in really good quality. First I ordered wrong size. I chosed to exchange in store. In the store they said I couldn't exchange there bc I chose online. It is odd. Sthg wrong in the system.
12 augusti 2023
Top class customer service
Excellent customer service. An amazing range of garments with exceptional feeling and quality. The women's range is impressive to say the least.
31 juli 2023
Svar från Superdry - Peterborough
Hi Tasos,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Excellent customer service
I made my first order with Superdry and decided to collect from in store. When I arrived, I was greeted by Alarna who was very friendly and helpful. She explained the whole process and was very patient. Excellent customer service, I shall definitely be visiting the store again!
8 juni 2023
Omdöme utan inbjudan
Svar från Superdry - Peterborough
Hi JM, Thank you for sharing your Store feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a great review and we'll share this with our staff member. We hope to see you as a valued customer again soon.
Excellent service made the transaction…
Excellent service made the transaction really easy
29 april 2023
Helpful staff, returned my item without a problem
Helpful staff, returned my item without a problem . Excellent service
13 april 2023
Svar från Superdry - Peterborough
Hi Barbara, Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks so much for your review and comments, we hope to see you as a customer again soon.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.