Delivered early. Looks and feels fantastic. There was a mark on one of the seat cusions and this was viewed immediately and a replacement seat is on its was. No dispute, no discussion. Outstanding... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wanted stresslless chairs for years what a disappointment after delivery. Beautifuly made but so uncomfortable. The angle before the electric back inclnes s too acute, after only I day we both had ac... Se mer
We purchased our two recliners and footstools from Housing Units of Hollingwood. We were able to choose the finishes of both material and wood which we thought was a bonus. We have found the recliners... Se mer
We saw our Stressless chair and stool in Stokers Furniture Store . The stresslass range is amazing with many different styles and sizes of chair to choose from . Top class quality leather and style .... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.
Kontaktuppgifter
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Stressless® UK
Dear Mrs. Paine,
Thank you for your positive feedback, we really appreciate it!
Lovely chair
Lovely chair
Hunters of Derby were very helpful and my chair and stool are a perfect fit for me and will last for many years
14 januari 2026
Svar från Stressless® UK
Dear Ms. Foster,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless chair!
Took me a while to choose the right…
Took me a while to choose the right model as they are all so comfortable.
Before choosing the one I liked
Wanted a chair that was natural to sit in
13 januari 2026
Svar från Stressless® UK
Dear Mr. Stanley,
Thank you for sharing your experience, we really appreciate it!
Excellent service
Very good salesman with excellent information about the chair and quick delivery.
13 januari 2026
Svar från Stressless® UK
Dear Mr. Smith,
Thank you for your amazing feedback, it is very much appreciated
Svar från Stressless® UK
Dear Mr. Smith,
Thank you for your positive feedback, we really appreciate it!
Great quality and very comfortable.
5 januari 2026
Svar från Stressless® UK
Dear Mr. Stedman,
Thank you for your positive feedback, we really appreciate it!
My favourite chairs
Bought 2 Stressless leather recliner chairs to replace 2 that had lasted over 20 years. My favourite seats. Also have a Stressless settee.
12 januari 2026
Svar från Stressless® UK
Dear Robin,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless chairs!
Svar från Stressless® UK
Dear Emily,
Many thanks for your feedback!
Mayfair reclining chair.
Mayfair reclining chair.
Metal arm support broken as the welding has failed reported to retailer. Stressles guarantee can take 4+ weeks to send a new metal bracket. Now unusable until fixed.
A month without this chair for what is a relatively simple fix is really not good enough.
10 januari 2026
Omdöme utan inbjudan
Svar från Stressless® UK
Dear Mr. Hobbs,
We are sorry to learn about your recent experience with your Stressless chair and we understand your disappointment. If you could send us more details at consumersupport.uk@stressless.com we'll be happy to liaise with your retailer and check this matter further.
Svar från Stressless® UK
Dear Mr. Campbell,
Thank you for your positive feedback, we really appreciate it!
Svar från Stressless® UK
Dear Mr. West,
Thank you for your amazing feedback, it is very much appreciated!
Jim irvine.
Good communication and customer service between furniture shop ( hunter furnishing Ayr ) and myself, chair was delivered on day advised and I am very happy with it. The quality and finish of the chair is very good. It is extremely comfortable and easy to use. Would recommend to anyone who can afford to spend a bit more on a,quality recliner chair to buy Stressless.
8 januari 2026
Svar från Stressless® UK
Dear Mr. Walker,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chair!
Svar från Stressless® UK
Dear Customer,
Thank you for your positive feedback, we really appreciate it!
Update - Unanswered query
Although we love our settee and chairs, you have NOT responded to my query sent 27/12/25 concerning guarantee.
23 Jan 26
Stressless responded after Christmas and New Year break with exactly what I needed to know. Would now rate our experience as 5 stars.
27 december 2025
Svar från Stressless® UK
Dear Ms. Jacks,
We are sorry to know that you have not received a quick reply to your query from the 27th of December. Our office was closed between 25th of December and 2nd of January and here below is a copy of the reply sent to you on the 2nd when we reopened:
Please know that the Fiona chairs are the 1 seater version of the Fiona sofa, so you can still select "Fiona" from the sofa category and put quantity 2. I hope this helps.
Very pleased with my new chair.
The chair is super comfortable with great lumbar support. Well worth the money.
18 december 2025
Svar från Stressless® UK
Dear Ms. Sims,
Thank you for your amazing feedback, it is very much appreciated!
Purchased the Mayfair Stressless…
Purchased the Mayfair Stressless recliner & stool from Lenleys, Maidstone. The staff were helpful and knowledgeable. Lenleys were able to liaise with Stressless, when I changed my mind on the choice of leather the following day without issue.
My new Stressless recliner is lovely and comfortable, I hope it will serve me as well as the Stressless recliner it replaced which I had for over 20 yrs.
30 december 2025
Svar från Stressless® UK
Dear Mr. Stuart,
Thank you for sharing your experience with Stressless, it is very much appreciated!
Stressless or stressful ?
We purchased a stressless recliner and a 2 seater sofa from a store in Newcastle upon Tyne in August 2025.
It was delivered on the 24th November.The recliner is perfect but immediately we noticed the leg at the front of the sofa had 4 or 5 strange marks on the wood.Customer services told me the marks were variation of the wood grain.We didn't accept this so the retailer sent out an expert to see if it could be repaired.The restorer saw the marks on the leg and said it was a manufacturers fault and could sandpaper and revarnish the leg in situ.I suggested we might ask for a replacement.He took photos and sent a report to the retailer.They offered to repair the leg and give £300 compensation.After thinking this over we decided to have a replacement.I have contacted the retailer for that to be done. I would have thought the quality control would have spotted the marks on the sofa.I will return to Trustpilot with an update.
24 november 2025
Loved the comfort and style of the…
Loved the comfort and style of the chair. Quality spoke volumes. Sales person did not pressure the sale telling us to think first as it was a lot of money. When we rang back to order the chair, he said he knew we would be back and had gathered all the details. A very pleasant purchase and a very enjoyable comfortable chair. Very pleased with the whole experience.
24 december 2025
Svar från Stressless® UK
Dear June,
Thank you for sharing your experience, we really appreciate it!
Not a comfortable chair
I love how the chair glides easily from side to side, however because of the design of the chair I find it very uncomfortable. The middle of the chair hollows back and the top bends forward. This causes stress on the lower back and neck. It pushes your neck forward causing a lot of pain. I have had to put padding in the centre of my chair to stop the pain in my neck and lower back. My family have tried it and they all said the same how uncomfortable it is.
To be honest it was a lot of money and I wish I had never bought it.
You need to change the design by getting a neck and back sufferer to help with the comfort.
This is my honest opinion
14 december 2025
Svar från Stressless® UK
Dear Mrs. Haslam,
Thank you for taking the time to send us your feedback.
Our products are designed to combine comfort and functionality, with a range of styles and sizes available. This allows customers to choose the option that best suits their individual needs and provides the most comfortable fit for their body.
We are very sorry to know that you are disappointed with the comfort on your Stressless chair and we appreciate your comments.
The choice of size matters size to fit the…
The choice of size to fit the individual especially for someone of a smaller stature and the way the chair moves with the person sitting in it is so smooth.
19 december 2025
Svar från Stressless® UK
Dear Mr. Gage,
Thank you for your amazing feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.