Delivered early. Looks and feels fantastic. There was a mark on one of the seat cusions and this was viewed immediately and a replacement seat is on its was. No dispute, no discussion. Outstanding... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wanted stresslless chairs for years what a disappointment after delivery. Beautifuly made but so uncomfortable. The angle before the electric back inclnes s too acute, after only I day we both had ac... Se mer
We saw our Stressless chair and stool in Stokers Furniture Store . The stresslass range is amazing with many different styles and sizes of chair to choose from . Top class quality leather and style .... Se mer
Företaget har svarat
We purchased our two recliners and footstools from Housing Units of Hollingwood. We were able to choose the finishes of both material and wood which we thought was a bonus. We have found the recliners... Se mer
Företagsinformation
Skrivet av företaget
Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
My Stressless furniture was delivered much sooner than expected. Delivery was very good.
Outstanding Service
Delivered early. Looks and feels fantastic. There was a mark on one of the seat cusions and this was viewed immediately and a replacement seat is on its was. No dispute, no discussion. Outstanding service.
Right from looking around the showroom…
Right from looking around the showroom to the delivery drivers the whole system was excellent.
Very helpful assistant making my…
Very helpful assistant making my purchases easier she was not pushy as I have with others and I was able to make my purchases without feeling hassled
Quality purchase
We purchased our two recliners and footstools from Housing Units of Hollingwood. We were able to choose the finishes of both material and wood which we thought was a bonus. We have found the recliners really good for our posture and the quality is 100%.
A series of compounding errors which lead to a very bad customer experience.
To understand my”experience” all you have to do is review recent history leading up to this order.
Delivered late : Failed after less than 3 weeks use, inspected by your own appointed inspector who advised me and you that it had not been assembled correctly and was now beyond repair and should be replaced!
Next thing was a note from your customer service department that you would not replace the very expensive Adam chair but would provide parts which I would have to fit myself….interesting professional response?
Short discussion which lead to a replacement and statement that you would conduct any further discussions only through the retailer.
The chair has now been replaced, delivered and checked by the retailer and is still 1 week latter working as is intended.
All of this without a single word of explaination
apology or any offer of compensation in spite of the fact that Stressless must have fouled 3 or more QA procedures which are a condition of EU standards.
Why don’t you write up your own level of satisfaction and send a copy to me.
I should add that the only positive actions and help have been instigated by Craig and Rachel, Rachel Furniture, who have negotiated for the free supply of a £250.00? Battery which after three week delivery is still not due till 24 August.You don’t stock in England a standard accessory? Why are you here in the UK???
So comfy and relaxing
So comfy and relaxing, can’t wait to get home from a hard days work to get on mine !! Lol. Well made and look really stylish
Fantastic product available at a…
Fantastic product available at a sensible price. The quality is obvious. Very pleased.
Worse chairs we have ever sat on
Wanted stresslless chairs for years what a disappointment after delivery. Beautifuly made but so uncomfortable. The angle before the electric back inclnes
s too acute, after only I day we both had acute lower back pain, you feel as if you are sitting on your spine. Fair enough we are both in our 80s but I would not recommend these chairs to anyone. We managed to sell one at a huge loss and the other is waiting to be sold. Extremely disappointed have spent nearly £5000.
Excellent chair for the Audiophile
Excellent chair for listening to wonderful music and just floating away from everyday distractions
Chair as ordered
Chair as ordered. This is my second Stressless recliner, replacement for the original purchased 14 years ago. I have a back problem which has been greatly helped by the first of these.

Svar från Stressless® UK
Delivery was good
Delivery was good, and the petite chair is as described, fits me well - first time I've had my feet on the floor and my back supported. Very happy.

Svar från Stressless® UK
Excellent service throughout
Excellent initial contact, superb service and delivery. All people invloved could not have been more helpful. Date given for delivery was honoured, in fact the chairs arrived at least 10 days early, which was fantastic.

Svar från Stressless® UK
Best TV recliner yet
Chair and foot stool are a fantastic combination, well made and very comfortable.
Excellent product.

Svar från Stressless® UK
New chair and foot stool for our living room …
We saw our Stressless chair and stool in Stokers Furniture Store . The stresslass range is amazing with many different styles and sizes of chair to choose from . Top class quality leather and style . Robust manufacture . We are really pleased with this classy and functional addition to our living room .

Svar från Stressless® UK
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