Stressless® UK Omdömen 2 243

TrustScore 4.5 av 5

4,5

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have invested/treated myself to the Stressless Mayfair chair in medium size. Its is beautifully made and finished. The quality is amazing. It is exceptionally comfortable and I would highly recommen... Se mer

Betygsatt 5 av 5 stjärnor

Quality chair, perfect lumbar support necessary for my spinal issues. The chair swivels, rocks and reclines so you can always be in a comfortable position and the matching footstool is a perfect addi... Se mer

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Betygsatt 5 av 5 stjärnor

Really pleased with our purchase ofmedium size Stressless Consul and footstool in dove grey My wife is petite height and perfect fit for her Very comfortable , swivel is ideal and easy to recline sl... Se mer

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Betygsatt 5 av 5 stjärnor

We first found Stressless chairs in an accommodation we stayed in for a UK holiday, and we knew we had to buy them for our home! The chairs are so comfortable, and there was a good choice of size, bas... Se mer

Företaget har svarat

Företagsinformation

  1. Möbeltillverkare

Skrivet av företaget

Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Amazing chair!

I have invested/treated myself to the Stressless Mayfair chair in medium size. Its is beautifully made and finished. The quality is amazing. It is exceptionally comfortable and I would highly recommend! Took a long time (2months) from ordering to delivery but they are made to order apparently.

30 april 2026
Betygsatt 5 av 5 stjärnor

The staff were really good and helpful…

The staff were really good and helped me decide which chair would be the best to buy. Lisa was the person who sold me my chair. The people who delivered my chair were very good and helpful. They texted me when they were near and came on time.

23 april 2026
Betygsatt 5 av 5 stjärnor

The furniture arrived on time in good…

The furniture arrived on time in good condition - which is unusual these days. The furniture is very comfortable, as expected.

22 april 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Lynn,
Thank you so much for your feedback! We are happy to know that you are now enjoying the comfort and style of your new Stressless furniture!

Betygsatt 4 av 5 stjärnor

Purchase and delivery service from Camp…

Purchase and delivery service from Camp Hopson was excellent. The chair is very comfortable and is a quality product.

21 april 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Nigel,
Thank you for your positive feedback, we really appreciate it!

Betygsatt 5 av 5 stjärnor

Excellent product with great design

Excellent product with great design. Good lumbar support and very comfortable. Delivery went without a hitch and good communication.

13 april 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Boam,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless!

Betygsatt 5 av 5 stjärnor

Great product and excellent service

Great product and excellent service. We had a minor cosmetic issue with one item - wood grain looked a little blotchy as though damaged. Item swapped without issue.

11 november 2025
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Weston,
Thank you for sharing your experience, we really appreciate it!

Betygsatt 2 av 5 stjärnor

Stressless? Durability? Warranty?

When I filled out the warranty form I expected to get a confirmation email ..... nothing! I phoned Stressless and spoke to someone called Michael who said he would take my details and forward an email to confirm .... nothing! Talked to him about my concerns about the material and he told me once my warranty was activated I could purchase the cleaning kit for half price which I was given for free when I went back to my supplier. Still don't know where I stand with the warranty but I know that I will have to be super careful with this sofa unlike the one it replaced which was very durable and needed very little cleaning.

12 april 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. McCollum,

Thank you for your feedback, and I’m sorry to hear about the frustration you’ve experienced.
We have reviewed your warranty registration and can confirm that it was successfully processed and your certificate was correctly generated. We have resent this to your email address today, together with the information regarding the warranty and how to care for the fabric, so please do check your inbox (and junk folder, just in case).
I understand your disappointment regarding the lack of earlier confirmation and the need to follow up. That’s not the experience we aim to provide, and we appreciate you bringing this to our attention.

Betygsatt 3 av 5 stjärnor

The product excellent but the delivery…

The product excellent but the delivery timescales did not reflect what we were told on purchase. Originally HSL stated in January when we purchased that likely date would be about 3 days later - Had phone call by then stating that the Warehouse had miscounted the number of chairs available! Next date 13th February - phone call to say after deadline that the bases were not on the chair models we had ordered.in the final analysis the chairs arrived late March ( a date which stressless themselves usually quote from order) Despite all this the chairs are brilliant.

13 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Hughes,

Thank you for your feedback. We are happy to hear that you’re pleased with your Stressless chair and that it has met your expectations in terms of quality and comfort.
However, we’re very sorry for the delays and the miscommunication you experienced throughout the delivery process and we appreciate your patience while this was resolved.

Betygsatt 5 av 5 stjärnor

Quality chair.

Quality chair, perfect lumbar support necessary for my spinal issues. The chair swivels, rocks and reclines so you can always be in a comfortable position and the matching footstool is a perfect addition. I opted for fabric covering and it is perfect for me. It was delivered slightly earlier than the time I was given. Delivery was excellent and Stressless provided me with the answers to all my questions, sent me fabric samples that helped me make my decision. I
They are not cheap chairs but definitely worth every penny spent and even better I got it in the sale. Would highly recommend.

2 april 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mary,
Thank you for your lovely feedback! We’re so pleased to hear the chair is providing the comfort and support you need, and that you had a great experience with our team and delivery.

We really appreciate your recommendation and hope you continue to enjoy it for years to come.

Betygsatt 5 av 5 stjärnor

Fantastic quality and craftsmanship!

We first found Stressless chairs in an accommodation we stayed in for a UK holiday, and we knew we had to buy them for our home! The chairs are so comfortable, and there was a good choice of size, base and colours. Best chairs we have ever purchased, and with a 10 year guarantee, it is easy to see and feel the quality and craftsmanship!

7 april 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Smith,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chairs!

Betygsatt 5 av 5 stjärnor

Worth the wait.

I have been after one of these chairs for around 25 years, Why did I wait so long. Ordered a dove grey, Consul chair with foot stool and table.Unfortunately wrong Colour was delivered first time, but that was cheerfully rectified to the correct colour.so comfy. Don't wait just get the chair.

26 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Ferris,

Thank you for sharing your experience, we really appreciate it!

Betygsatt 5 av 5 stjärnor

Fantastic chair and stool

Fantastic chair and stool. Very comfortable.

4 april 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Tessa,
Thank you for your positive feedback, we really appreciate it!

Betygsatt 5 av 5 stjärnor

Extremely comfortable furniture

I purchased a leather sofa, chair and footstool from Stressless via one of their stockists. The furniture is extremely comfortable and the quality and finish are exceptional.

3 april 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Ms. Gorst,

Thank you for your amazing feedback, it is very much appreciated!

Betygsatt 1 av 5 stjärnor

We purchased a Stressless Paloma - big mistake!!

We purchased a Stressless Paloma 2-seater electric recliner settee for £5K+ through Hunters of Derby and received item 3rd February 2026. Payment was made in full prior to delivery. On the 4th day, I contacted Hunters as the settee had a fault on the left side cushion pad. An agent for Stressless came 10 days later, declined to sit on the settee to experience the issue, but visually examined it stating there was nothing wrong, claiming Stressless would say the customer preferred to sit on that side of the settee resulting in the compression of the cushion pad filling!! We had only had the item for 4 days!! Stressless declined to rectify it and sent a report to Hunters stating this. Hunters came to see the settee, stating he couldn't see anything wrong with it, in spite of me telling him that everyone who had sat on the sofa had made the same comment of something being wrong with the cushion pad. Hunters agreed to have the settee cushion pad "repaired", by replacing the filling at their expense. The earliest this filling was available from Stressless was middle of May. Totally unacceptable!! Should be called "Stressful". Product not worth the money. I would advise anyone considering buying this to look elsewhere for a better product. Now waiting to have settee repaired so we can use it. :-(

4 februari 2026
Omdöme utan inbjudan
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Smith,

Thank you for taking the time to leave us your feedback. We are sorry to know that you are not fully satisfied with the comfort of the sofa and the service you have received. We understand how frustrating it must be to feel that your concerns have not been fully resolved.
We will continue to monitor the production and shipping of the replacement parts and keep the retailer updated on the delivery timeline. We are sorry that you have had reason for complaint, and we regret that we are unable to offer an alternative

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