Stressless® UK Omdömen 

2 311
TrustScore 4.5 av 5

4,5

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We saw our Stressless chair and stool in Stokers Furniture Store . The stresslass range is amazing with many different styles and sizes of chair to choose from . Top class quality leather and style .... Se mer

Betygsatt 5 av 5 stjärnor

Excellent initial contact, superb service and delivery. All people invloved could not have been more helpful. Date given for delivery was honoured, in fact the chairs arrived at least 10 days early, w... Se mer

Betygsatt 4 av 5 stjärnor

Helpful staff at shop. Easy to keep in touch & clear information. As manufactured to order, had to wait 10 weeks to arrive in UK + a further couple of weeks for delivery to home. Delivery staff he... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great deal from Hopewells on ex-stock Stella 2.5 seat sofa. Delivered in 10 days. They dismantled and took away our old sofa and assembled the Stressless, taking away all packaging. Delighted with th... Se mer

Företaget har svarat

Företagsinformation

  1. Möbeltillverkare

Skrivet av företaget

Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(2 311)

269 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Excellent service throughout

Excellent initial contact, superb service and delivery. All people invloved could not have been more helpful. Date given for delivery was honoured, in fact the chairs arrived at least 10 days early, which was fantastic.

9 juli 2026
Betygsatt 5 av 5 stjärnor

New chair and foot stool for our living room …

We saw our Stressless chair and stool in Stokers Furniture Store . The stresslass range is amazing with many different styles and sizes of chair to choose from . Top class quality leather and style . Robust manufacture . We are really pleased with this classy and functional addition to our living room .

9 juli 2026
Betygsatt 5 av 5 stjärnor

Replacement chair

I bought this chair to replace the one I have had for years. It is very comfortable and I would recommend anyone to purchase one together with a stool to match.

16 juli 2026
Betygsatt 5 av 5 stjärnor

Full range of products and very helpful…

Full range of products and very helpful friendly service Good quality and good delivery service

13 juli 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Bradley,
Thank you for your positive review. We're pleased to hear that you were happy with our product selection, customer service, quality, and delivery service.

Betygsatt 5 av 5 stjärnor

Great deal from Hopewells on ex-stock…

Great deal from Hopewells on ex-stock Stella 2.5 seat sofa. Delivered in 10 days. They dismantled and took away our old sofa and assembled the Stressless, taking away all packaging. Delighted with the comfort and quality of our Stressles.

10 juli 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Parkin,
Thank you for your kind review. We're pleased to hear that you're delighted with your Stressless Stella sofa and that our retailer made the delivery and installation process straightforward and convenient. We appreciate your feedback and hope you enjoy your new sofa for many years.

Betygsatt 5 av 5 stjärnor

Excellent

This is the second leather recliner I have purchased. Excellent product.

3 juli 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Green,
Thank you for your continued support! We're delighted to hear you're enjoying your second leather recliner and that it has met your expectations. We truly appreciate your loyalty and kind feedback.

Betygsatt 5 av 5 stjärnor

Great furniture

This is a quality product delivered within the time frame given by the retailer.

9 juli 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Ms. Turner,
Thank you for your positive feedback, we really appreciate it!

Betygsatt 5 av 5 stjärnor

So far so good

Delivered when expected. I’ve only just received them but so far very pleased with comfort and quality.

9 juli 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Freeman,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chairs!

Betygsatt 5 av 5 stjärnor

Beautiful and comfortable dining…

Beautiful and comfortable dining chairs. Excellent service from ordering, via Back In Action, follow up call to check my order details, through to delivery, with a call to inform date and time slot, plus very helpful delivery driver on the day.

9 juli 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Marcia,
Thank you for sharing your experience, we really appreciate it!

Betygsatt 5 av 5 stjärnor

Good comfortable

Good comfortable
Product

1 juli 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Towers,
Thank you for taking the time to leave us your feedback, it is very much appreciated!

Betygsatt 2 av 5 stjärnor

Bitterly Disappointed

Bitterly Disappointed: 25 Years of Loyalty Broken in Less Than Two Months As fiercely loyal, long-term Stressless customers, we never expected to be writing a review like this. For over 25 years, our home featured a Stressless 3-seater, 2.5-seater, and recliner set. We loved them. They were flawless. When the cushions finally collapsed after more than two decades of heavy use, we looked into replacing the foam. Finding the refurbishment costs prohibitive, we confidently decided to invest heavily in brand-new Stressless furniture, choosing the Fiona Wood collection (3-seater, 2.5-seater, and chair).Our ordering process was a test of patience; we waited months for delivery, with the set finally arriving in May 2026. Shockingly, in less than two months of light use, a seat on our brand-new 3-seater has completely collapsed. The internal structural support—whether the springs or the frame itself—has totally failed. To go from a set that flawlessly lasted 25 years to a premium replacement that failed in weeks is incredibly disheartening. The drop in quality control is staggering for a luxury brand. We have officially initiated the repair and replacement process with our local retailer in the Southampton area. However, after reading numerous widespread complaints across multiple review platforms regarding modern Ekornes/Stressless after-sales service, we are incredibly anxious. We are currently awaiting their initial assessment, but given the online feedback, we aren't holding our breath. We will update this review as the vendor's process unfolds. For now, potential buyers should beware: the legendary durability we enjoyed for decades seems to be a thing of the past. Let's see if their customer service can salvage their reputation.

5 juli 2026
Omdöme utan inbjudan
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Wood,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and understand your disappointment, particularly given your many years of loyalty to Stressless.
We will liaise with your retailer to look into this matter further and ensure it is reviewed thoroughly. We appreciate your patience and we truly apologise for all the inconvenience this may have caused.

Betygsatt 4 av 5 stjärnor

Fantastic product.

Fantastic product.
Extremely well made and exceptional comfort. Only down side was that I was offered 50% off leather conditioner but no way to purchase it on the stressless site.

25 juni 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Shelton,

Thank you for taking the time to leave us your feedback. Just to confirm that the Leather care Kits can be purchased with the 50% discount on the link here below, but if you need further help, please send us a direct email at consumersupport.uk@stressless.com .
https://shop.stressless.com/en-gb/c/accessories

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