Stressless® UK Omdömen 

2 325
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Delivered early. Looks and feels fantastic. There was a mark on one of the seat cusions and this was viewed immediately and a replacement seat is on its was. No dispute, no discussion. Outstanding... Se mer

Betygsatt 3 av 5 stjärnor

Wanted stresslless chairs for years what a disappointment after delivery. Beautifuly made but so uncomfortable. The angle before the electric back inclnes s too acute, after only I day we both had ac... Se mer

Betygsatt 5 av 5 stjärnor

We purchased our two recliners and footstools from Housing Units of Hollingwood. We were able to choose the finishes of both material and wood which we thought was a bonus. We have found the recliners... Se mer

Betygsatt 5 av 5 stjärnor

We saw our Stressless chair and stool in Stokers Furniture Store . The stresslass range is amazing with many different styles and sizes of chair to choose from . Top class quality leather and style .... Se mer

Företaget har svarat

Företagsinformation

  1. Möbeltillverkare

Skrivet av företaget

Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(2 325)

264 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Beautifully engineered and built chair…

Beautifully engineered and built chair of luxury sitting comfort. Design and materials wonderfully crafted. Nothing better.

30 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Graham,

Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless furniture!

Betygsatt 5 av 5 stjärnor

Delivered on time

Delivered on time. Very comfortable chairs.

27 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Leppard,
Thank you for your positive feedback, we really appreciate it!

Betygsatt 5 av 5 stjärnor

The much needed new chair.

The Stressless Mayfair chair is so comfortable and looks great in our room. Everyone wants to try it when they come in. The company we bought it from in Edinburgh were brilliant to deal with.

27 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Ms. Martin,
Thank you for your amazing feedback, it is very much appreciated!

Betygsatt 3 av 5 stjärnor

Well made but overpriced

Well made but overpriced

24 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Paul,
Thank you for your feedback. We’re pleased you’re happy with the quality and craftmanship of your Stressless furniture. We understand it’s a premium product and appreciate your investment. We hope it brings you lasting comfort.

Betygsatt 1 av 5 stjärnor

My Stressless chair is wonderfully…

My Stressless chair is wonderfully comfortable but the leather has split in just over 5 years. They claim their furniture will last a lifetime. This a quote from their website. "When you purchase Stressless® furniture, you choose quality that will serve you throughout a lifetime." Mine has lasted just over 5 years. Had I known this would happen I would never have bought a Stressless chair. I am very pleased to have had a phone call from the retailer, Potbury's of Sidmouth who tell me that Stressless are supplying them with a panel and that they will then arrange for the panel to be fitted. If this happens the 1* will become 5* as the customer service will have been exemplary. Watch this space.

6 januari 2026
Omdöme utan inbjudan
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Boyce,
We are sorry to learn about your recent experience with your Stressless recliner and we understand your disappointment. We have received your email as well and on this occasion we will liaise with your retailer and check this matter further.

Betygsatt 5 av 5 stjärnor

Stressless - so comfy

Having noticed a Stressless sofa in the furniture store and found it to be so smart, well made and comfortable we purchased two! for our new home where they now proudly sit, and so do we.
Stressless is simply quality furniture built and finished to a high standard.

16 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Tony,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless sofas!

Betygsatt 3 av 5 stjärnor

One of our electric chairs makes a…

One of our electric chairs makes a noise
Some one is coming to see to it
But I would like it replaced?

23 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Willemstyn,

We are sorry to learn about your recent experience with your Stressless electric chair and we understand your disappointment. If you could send us more details at consumersupport.uk@stressless.com we will liaise with your retailer and check this matter further.

Betygsatt 5 av 5 stjärnor

Stressless Recliner

Friendly advice and service from the staff at HSL Rotherham. Chair delivered within a week. Well made and comfortable as we expected. Would highly recommend.

16 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Lesley,
Thank you for sharing your experience, we really appreciate it!

Betygsatt 3 av 5 stjärnor

Very firm seats

When I tried the Fiona sofa in the store I was very impressed by the comfort of it with great lumbar support.
However at home, sitting for longer, I find the seats far too hard. I have spinal stenosis and herniated discs and the pressure of the seat on the nerve running through the buttock is really painful. The pain has been increasing since getting the sofa so now after two weeks I can hardly walk.
I am so disappointed and upset that after spending £2,500 I can't use the sofa.

29 januari 2026
Omdöme utan inbjudan
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Ms. Hepburn,

Thank you for taking the time to leave us your feedback. We are sorry to know that you are not fully satisfied with the comfort of the Fiona sofa.
We understand how upsetting it must be to find that a sofa you initially found comfortable in store does not feel the same when used at home, particularly given your existing spinal conditions. While many customers find the Fiona sofa supportive, we recognise that comfort is highly personal and can be influenced by individual needs, health conditions, and how a sofa is used over longer periods of time.
We are sorry that we could not help further on this occasion.

Betygsatt 5 av 5 stjärnor

very pleased with the chair

very pleased with the chair, had it about 3 weeks now. Lesley at Hastings branch very knowledgeable and very helpful

13 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear David,
Thank you for sharing your feedback, we really appreciate it!

Betygsatt 5 av 5 stjärnor

Special make to match current chair …

Quality product and they went through records to make a special order with left over leather that matches current chair .

19 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Wallen,
Thank you for your amazing feedback, it is very much appreciated!

Betygsatt 5 av 5 stjärnor

Stella Wood sofas are great!

We’re so pleased with our new Stella Wood sofas! So stylish, comfortable and relaxing, whilst giving plenty of support for our backs. The staff at Charletons in Paignton were knowledgeable and very helpful and the delivery went smoothly. Top marks!

15 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Dawes,
Thank you for taking the time to leave us your amazing feedback. We really appreciate it and we will share it with Charletons.

Betygsatt 5 av 5 stjärnor

Quality items

Quality items, very comfortable 👌

14 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Madderson,
Thank you for your positive feedback, we really appreciate it!

Betygsatt 2 av 5 stjärnor

Mayfair office chair self assembly nightmare.

I purchased a Mayfair office chair from T R Hayes of Bath. Firstly it came with some self assembly, not unusual for office chairs, but this chair was usually difficult.The instructions were virtually useless and it was impossible, once I had worked out how to do it, to fit the backrest to the seat base single handed.
So, a 30 mile round trip to the supplier where 2 men quickly achieved it without damaging the chair.
I returned home and proceeded to assemble the base and install the arm rests, no problem.
Then as per instructions dropped the assembled seat onto the gas filled strut, again, no problem.
But, I can't raise the seat from its lowest position. So, consulted the supplier again. Possibly there was a plastic cap on the gas filled strut which should have been removed before assembly.
So, consulted Stressless website and attempted to remove the strut from the seat base without success.
So, how having to do another 30 mile trip to see if supplier can sort the problem.
Hopefully they can, but my confidence in Stressless products has been sadly dented. Previously very happy but no more. I expected better for the substantial cost of the chair.

14 januari 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Holbrook,
We are sorry to learn about your recent experience with your Stressless Office chair and we understand your disappointment. If you could send us more details at consumersupport.uk@stressless.com (your delievry post code and order number) we'll be happy to liaise with your retailer and check this matter further.

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