Delivered early. Looks and feels fantastic. There was a mark on one of the seat cusions and this was viewed immediately and a replacement seat is on its was. No dispute, no discussion. Outstanding... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wanted stresslless chairs for years what a disappointment after delivery. Beautifuly made but so uncomfortable. The angle before the electric back inclnes s too acute, after only I day we both had ac... Se mer
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We saw our Stressless chair and stool in Stokers Furniture Store . The stresslass range is amazing with many different styles and sizes of chair to choose from . Top class quality leather and style .... Se mer
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We purchased our two recliners and footstools from Housing Units of Hollingwood. We were able to choose the finishes of both material and wood which we thought was a bonus. We have found the recliners... Se mer
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Företagsinformation
Skrivet av företaget
Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.
Kontaktuppgifter
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not a comfortable chair
I love how the chair glides easily from side to side, however because of the design of the chair I find it very uncomfortable. The middle of the chair hollows back and the top bends forward. This causes stress on the lower back and neck. It pushes your neck forward causing a lot of pain. I have had to put padding in the centre of my chair to stop the pain in my neck and lower back. My family have tried it and they all said the same how uncomfortable it is.
To be honest it was a lot of money and I wish I had never bought it.
You need to change the design by getting a neck and back sufferer to help with the comfort.
This is my honest opinion
14 december 2025
Svar från Stressless® UK
Dear Mrs. Haslam,
Thank you for taking the time to send us your feedback.
Our products are designed to combine comfort and functionality, with a range of styles and sizes available. This allows customers to choose the option that best suits their individual needs and provides the most comfortable fit for their body.
We are very sorry to know that you are disappointed with the comfort on your Stressless chair and we appreciate your comments.
The choice of size matters size to fit the…
The choice of size to fit the individual especially for someone of a smaller stature and the way the chair moves with the person sitting in it is so smooth.
19 december 2025
Svar från Stressless® UK
Dear Mr. Gage,
Thank you for your amazing feedback!
New swivel chairs to replace our old…
New swivel chairs to replace our old Stressless ones. Trusted name for long life and comfort.
12 december 2025
Svar från Stressless® UK
Dear Kathryn,
Many thanks for your amazing feedback, we really appreciate it!
Quality furniture
We have had Stressless furniture for over 20 years and found it to be well built and of good quality. One of the chairs we purchased recently had been incorrectly assembled. Once notified an engineer visited and the fault was rectified.
18 december 2025
Svar från Stressless® UK
Dear Mr. Mann,
Thank you for taking the time to share your feedback. We’re delighted to hear that you’ve enjoyed Stressless furniture for over 20 years and appreciate the quality and craftsmanship.
We’re sorry that one of your recent chairs was incorrectly assembled, but we’re pleased our engineer was able to visit and resolve the issue promptly.
I bought a new Stressless Adam chair to…
I bought a new Stressless Adam chair to replace my old Stressless Consul chair. I bought through Brenthams and everything was smooth from start to finish. The chair is a real step up and extremely comfortable.
15 december 2025
Svar från Stressless® UK
Dear Mr. Hall,
Thank you for taking the time to write us your feedback. We are happy to know that you love the Adam chair as much as we do!
Great service in Stockport HSL store
Great service in Stockport HSL store.
Arrived ahead of time and got a good price on it in the sale. Supremely comfortable!
11 december 2025
Svar från Stressless® UK
Dear Mr. Tomlinson,
Thank you for sharing your experience, we really appreciate it!
Delivered on date advised
Delivered on date advised. Unpacked & all wrappings taken away. Quick demo of operation - all good.
3 december 2025
Svar från Stressless® UK
Dear Mr. Cox,
Many thanks for your positive feedback!
Well designed and very comfortable.
6 december 2025
Svar från Stressless® UK
Dear Malcolm,
Thank you for your amazing feedback, it is very much appreciated!
So comfortable
I am SO pleased with my new Stressless chairs and settee. They look beautiful, and are so comfortable!
Thank you Woods of Dorchester, especially Jake, who was so patient whilst my daughter and I took ages making our choices.
5 december 2025
Svar från Stressless® UK
Dear Mrs. Angel,
Thank you for taking the time to leave us your amazing feedback, we will share it with Jake as well. We are very happy to know that you are now enjoying the style and comfort of your new Stressless chairs and settee!
Service and quality
The chair is of good quality and was delivered on time. A small part of the elevator kit was missed and it took two attempts to visit to get it right otherwise it would have been 5 stars
4 december 2025
Svar från Stressless® UK
Dear Melvyn,
Thank you for taking the time to share your experience. We’re delighted that you’re happy with the chair and that delivery went smoothly. We’re sorry for the inconvenience caused by the missing part and the additional time required to resolve it. Your feedback is invaluable and helps us improve our service. We hope you’re now enjoying your chair and footstool!
Needed a comfortable seat after having…
Needed a comfortable seat after having had orthopaedic surgery.
The Stressless fitted the bill.
23 november 2025
Svar från Stressless® UK
Dear Mr. Bain,
Thank you for sharing your experience, we really appreciate it!
I am delighted with my stressless…
I am delighted with my stressless chair. It is very comfortable and keeps me sitting in a good position for my posture without me realising it. The delivery was excellent, on time by two very polite men.
14 november 2025
Svar från Stressless® UK
Dear Customer,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chair!
Svar från Stressless® UK
Dear Mr. Riches,
Thank you for your positive feedback, we really appreciate it!
So comfortable and looks great in any…
So comfortable and looks great in any setting. Really stylish with the Signature model. Quality leather
Would like a second one.
28 november 2025
Svar från Stressless® UK
Dear Jeanie,
Thank you for your amazing feedback, it is very much appreciated!
customer service
Need customer service to stay in touch with the customer even if they only let them know that the problem/enquiry is still being dealt with. Promising to return phone calls or reply to correspondence is a must, customers get frustrated if they have to initiate contact.
26 november 2025
Svar från Stressless® UK
Dear Mr. Seymour,
Thank you for sharing your feedback with us. We agree with your insight regarding the importance of keeping customers informed throughout the process. Our aim is to provide clear information, both us, Stressless, and our retail partners and we are very sorry that this has not been demonstrated to you.
We understand how frustrating it can be when updates are not provided proactively, and we appreciate your comments.
Beautiful furniture and really…
Beautiful furniture and really comfortable. Old customers returning to upgrade our old sofas
20 november 2025
Svar från Stressless® UK
Dear Customer,
Thank you for taking the time to leave us your amazing feedback. We hope you will love your new Stressless furniture as much as we do!
You won’t be disappointed
A great choice of colours of leather and different qualities. Well made.
22 november 2025
Svar från Stressless® UK
Dear Mr. Jackson,
Thank you for your positive feedback, we really appreciate it!
Love these chairs
Love these chairs. This is my second. Very comfortable and well made.
23 oktober 2025
Svar från Stressless® UK
Dear Dennis,
Thank you for your amazing feedback, it is very much appreciated!
The 1st chair had to be sent back to…
The 1st chair had to be sent back to Sterling Furniture it didn’t align properly when reclined.
After 2 visits from an independent company and eventually my chair was replaced.
Not the kind of service I expected from Stressless.
21 november 2025
Svar från Stressless® UK
Dear Mr. Sandilands,
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you encountered with your chair and the inconvenience caused by the multiple visits and replacement process.
Our goal is to deliver the quality and reliability that Stressless is known for, and we appreciate your patience throughout this process.
If there is anything further we can do to assist you please do not hesitate to reach out.
If they fit your taste, budget, I highly recommend
The two sofas I bought are extremely comfortable I can sit all day no problem.
They look really stylish.
I chose the 11cm round leg, I’m 5ft6” I think the 8cm leg would be more suitable, my mistake it would be helpful if there was some sort of guide.
For me the seat and back angles are perfect.
When I need to replace stressless will definitely be my first choice.
20 november 2025
Svar från Stressless® UK
Dear Mr. Lawrence,
Thank you so much for taking the time to leave us your feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless sofa and you can contact us directly at consumersupport.uk@stressless.com if you need further assistance with the legs.
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