The Health Check video was excellent and I could see in the background a modern, clean and efficient workshop. All work carried out promptly. Car was spotless on its return. Reception Desk and Service... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service from Robbie Henderson and Ian. Both were very knowledgeable and went out of their way to answer my questions and made the handover process good. Dealing with Robbie over the whole purcha... Se mer
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Great services from Stratstone Mercedes Glasgow. They dealt with our MOT issues effectively and got everything sorted under warranty for us.
Företaget har svarat
Been complaining about a noise from a 200d for a number of visits. On last visit diagnosed by mechanic who spun the wheel and discovered it did not rotate freely. It is inconceivable that this... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bilbesiktning
- Biltillverkare
- Bilverkstad och underhåll
- Oljebyten
- Återförsäljare av begagnade bilar
Skrivet av företaget
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrivet av företaget
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktuppgifter
135 Milton St, G4 0DH, Glasgow, Storbritannien
- 0141 331 4600
4,2
Bra
816 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mhairi was fantastic
Mhairi was fantastic, a real credit to the the dealership.
I was updated through the whole process.
Service was carried out to an exceptional standard
26 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello, Lindsay And Amanda Fairhurst
Mhairi will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The requests I made were efficiently…
The requests I made were efficiently carried out by Janet and another member of the service team
24 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello,
Thank you for your positive review.
Janet and the rest of the team are always happy to help!
Have a great day!
Stratstone Brand Customer Services
New EQA250+ Urban edition
The process of buying a new car went well.
All the steps were explained by Louise in a timely manner.
We are very satisfied with our purchase.
15 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello Anagha,
Louise will appreciate you leaving this a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Disappointing - have forwarded my comments to the…
Have forwarded my comments to the Dealer Principal.
19 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello David,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
First class service
18 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello James,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Svar från Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Bookings on the telephone do not translate to yhe garage used
everyone was helpful, but the booking was for a courtesy car not a wait appointment
17 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
smart of Glasgow Customer Services
Helpful, professional, friendly - seemless transaction
Our salesman Jamie was very helpful, friendly and professional at all times. I would highly recommend Stratstone Glasgow if you are chosing to purchase a car.
13 mars 2026
Svar från Stratstone - Smart of Glasgow
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jamie at Dealership
Have a lovely day!
smart of Glasgow Customer Services
Great customer service from Louise
Great customer service from Louise, knows the brand and the cars. Very impressive I’ve been Audi loyal for 12 years not any more
13 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello,
Louise will appreciate you leaving this review - thank you!
Have a nice day!
smart of Glasgow Customer Services
The whole process was seamless and…
The whole process was seamless and quick from initial contact to leaving with my perfect car - great job.
11 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
Svar från Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Service itself was fine however I…
Service itself was fine however I received a fine for my car being road tested through a lez zone, enquired to be told it was basically my problem, didn’t have a response as to why trade plates weren’t used when th car had no tax or mot
27 februari 2026
Svar från Stratstone - Smart of Glasgow
Hi Kieran,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Overall the service was friendly and…
Overall the service was friendly and efficient and we appreciated being kept informed throughout
10 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello Gill,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Mhairi and Kate in the service…
Mhairi and Kate in the service department looked after me tremendously with a loan car whilst my Sclass was in for a B service
4 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello,
Thanks for sharing your recent experience!
It sounds like Mhairi and Kate have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services
Brilliant experience with Robbie
Brilliant experience Robbie was a great help, made the whole process easy and stress free.
23 februari 2026
Svar från Stratstone - Smart of Glasgow
Hi Louise,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Robbie at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Svar från Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Very easy to deal with.
2 mars 2026
Svar från Stratstone - Smart of Glasgow
Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The person dealing with my problem was…
The person dealing with my problem was personable empathic and helpful
27 februari 2026
Svar från Stratstone - Smart of Glasgow
Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Svar från Stratstone - Smart of Glasgow
Hello Richard,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Brand Customer Services
Service and MOT
Service, MOT and additional work completed to an exemplary standard. I was kept fully informed throughout the dat.
18 februari 2026
Svar från Stratstone - Smart of Glasgow
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.