I haven’t yet taken delivery of the car but the sales team have been very attentive and tried extremely hard to reach what I feel is a strong deal. I was badly let down by the company JCT600 who every... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I part exchanged my car at bmw Harrogate for the newer version bmw 1 series. I dealt with Derwyn thought the exchange and the service was fantastic. I would definitely come to this bmw dealer again, t... Se mer
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From our 1st meeting with Shak he was nothing but helpful, very thorough ,not pushy I’m anyway. He has kept us informed at every step, he’s made changing our car this time so much easier than previous... Se mer
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Fantastic service! I cannot recommend Stratstone - BMW Harrogate enough, Tristan, was brilliant and so helpful, he did everything to make it easy and the best experience, even down to coffee, gift ch... Se mer
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Företagsinformation
- Bilhandlare
- också i
- Bilbesiktning
- Biltillverkare
- Bilverkstad och underhåll
- Oljebyten
- Återförsäljare av begagnade bilar
Skrivet av företaget
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrivet av företaget
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktuppgifter
Princess Royal Way, Pannal, HG3 1LG, Harrogate, Storbritannien
- 01423 855500
2,7
Dålig
242 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing service
27 maj 2022
Svar från Stratstone - BMW Harrogate
Hi Steven,
Thanks for the fabulous review!
Kindest regards,
Customer Services
Excellent service experience but not with the complimentary valet
Excellent service for my annual inspection and MOT.
Very disappointed with the complimentary wash and clean because large areas of the outside of the car had not been cleaned at all.
26 maj 2022
Svar från Stratstone - BMW Harrogate
Hello Michael,
I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when your recently brought your vehicle in to the BMW branch in Harrogate.
I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.
Thank you,
Customer Services
Svar från Stratstone - BMW Harrogate
Hi,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
MOT, End of Warranty Inspection and Brake Fluid Service.
Friendly knowledgeable staff work was carried out efficiently and returned on time with all works complete.
The car was cleaned and hoovered but unfortunately the car wasn’t washed on the outside very well leaving dirty patches all over the car.
24 maj 2022
Svar från Stratstone - BMW Harrogate
Hi Tim,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
A very professional and customer…
A very professional and customer focused buying experience at BMW Stratstone. The staff were knowledgeable and really helpful and good choice of models and car colours.
23 maj 2022
Svar från Stratstone - BMW Harrogate
Hi Fifi,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Svar från Stratstone - BMW Harrogate
Hi Greg,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Good collity cars and honest
16 maj 2022
Svar från Stratstone - BMW Harrogate
Hello,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
very good service
16 maj 2022
Svar från Stratstone - BMW Harrogate
Hi Rodney,
Thank you for your positive review.
We're always happy to help!
Have a great day!
customer Services
Svar från Stratstone - BMW Harrogate
Hi,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Svar från Stratstone - BMW Harrogate
Hi Shaun,
We are delighted to see such a positive review.
Have a great day!
Customer Services
First time using Stratstone having…
First time using Stratstone having recently moved from Kent. They maintain BMW high standard of service. Professional and efficient service. Very happy to return to Stratstone for future business.
6 maj 2022
Svar från Stratstone - BMW Harrogate
Hi Keith,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Excellent Service.
4 maj 2022
Svar från Stratstone - BMW Harrogate
Hi Paul,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Lovely garage
Lovely garage , no feeling of pressure and very professional team of staff, would highly recommend
3 maj 2022
Svar från Stratstone - BMW Harrogate
Hi,
Thank you for giving the BMW branch in Harrogate such a great review!
It really means a lot to us.
Thanks again!
Customer Services
It was an absolute pleasure dealing…
It was an absolute pleasure dealing with Ike when purchasing my approved-used 8-series. The dealership is excellent, with friendly staff, and is easily accessible by both road and the nearby train station.
30 april 2022
Svar från Stratstone - BMW Harrogate
Hello,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
I have purchased BMW cars from…
I have purchased BMW cars from Stratstone for approx 30 years so as a
customer I have always been satisfied with the car and with the sales team.
30 april 2022
Svar från Stratstone - BMW Harrogate
Hi Beverley,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Thank you Andy Karwowski
Thank you Andy Karwowski for your kind advice and support. I look forward to the arrival of my new mini! Great to do business with you.
27 april 2022
Omdöme utan inbjudan
Svar från Stratstone - BMW Harrogate
Hi Ruth,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Great service however curtesy cars…
Great service however curtesy cars should have at least a quarter tank in so you can actually drive home!
26 april 2022
Svar från Stratstone - BMW Harrogate
Hi Nathalie,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Took car in for a service
Took car in for a service. All work done within time specified and rung me if anything else was needed. Going back to upgrade my sat nav in a week or so. Courtesy car was great. All good. Thanks kris
21 april 2022
Svar från Stratstone - BMW Harrogate
Hi,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services
Excellent dealership
Excellent BMW garage and probably the most efficient and professional car dealership i've ever dealt with. Everything was made very easy with initial online enquiries followed up with e-mailed brochures and arranging of a test drive. Salesperson James was very knowledgeable and very easy to deal with. The whole process was made very easy and I got all the information I needed to make an informed decision on the car. All the paperwork was dealt with electronically and collecting my car was a real pleasure. I'm very satisfied with the car and also with the whole way I was dealt with. I would thoroughly recommend them as a dealership.
20 april 2022
Svar från Stratstone - BMW Harrogate
Hi Stroma,
Thank you for the review and recommendation!
We love to hear when team members provide great customer service so I will be sure to pass your kind review over to James and the leadership team at the BMW branch in Harrogate.
Customer Services
Tried to get me to replace front and…
Tried to get me to replace front and rear discs and pads at £1200 when didn’t need doing
20 april 2022
Svar från Stratstone - BMW Harrogate
Hi Mark,
Thank you for taking the time to review.
I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Customer Services
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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