Went in with query air con issues after a regas the previous week. Matthew was welcoming and efficient. He kept me up to date with the status and then upon completion read out the engineers report. Re... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Complained about a third attempt at a repair that was priced at £7,500 and I had no guarantee it would work despite two previous attempts I had already paid for. Received a rude and antagonising e... Se mer
Företaget har svarat
Holly and Chris who looked after me were especially helpful and I felt the couldn't do enough for you
Företaget har svarat
I don't mind travelling to Warrington to have my car serviced here as I'm treated like a valuable customer and the work which has been done on my etron has been fantastic everytime. My local Audi d... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bilbesiktning
- Biltillverkare
- Bilverkstad och underhåll
- Oljebyten
- Återförsäljare av begagnade bilar
Skrivet av företaget
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrivet av företaget
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktuppgifter
Charon Way, Gemini Retail Park,, WA5 7YD, Warrington, Storbritannien
- 01925 358 822
3,6
Medel
164 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Stratstone - Audi Warrington
Hello Shirley.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
of the vehicle and the valet team did a magnificent job, looked new so a big thank you….
Kelly on the service desk was lovely as well professional in explaining the full service process..
Lastly the valet team did a brilliant job on the car which I wasn’t expecting so a big thank you to the Audi team
28 april 2026
Svar från Stratstone - Audi Warrington
Hello Richard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Warrington Audi Customer Services
Stratstone Audi Service
Prompt and courteous. Very efficient as I booked at short notice
23 april 2026
Svar från Stratstone - Audi Warrington
Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Warrington Audi Customer Services
Very simple survey which enabled me to…
Very simple survey which enabled me to say what I wanted
17 april 2026
Svar från Stratstone - Audi Warrington
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Warrington Audi Customer Services
A great buying experience
A great buying experience. Great staff. I mean as a whole, fantastic. I am so impressed. Thank you for the help, before and after. Thanks for hooking a brother up!!
5 januari 2026
Svar från Stratstone - Audi Warrington
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
5**** Service
Straight forward service, quick and easy booking.
Service advisor very polite and helpful. It was a 5***** experience.
15 april 2026
Svar från Stratstone - Audi Warrington
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Product knowledge and support
Product knowledge and also tailoring products to meet my needs and budget. No up selling took place which I made clear I was not interested in. Issue resolution was swift on the points I raised at the time of purchase. Also the added help of installing the A1 mats on site by Gregor which helped me as I have arthritis and cannot easily bend down. A nice touch!
13 april 2026
Svar från Stratstone - Audi Warrington
Hello Roger,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Stratstone Brand Customer Services
Absolutely fantastic customer service…
Absolutely fantastic customer service by Warrington Audi, particularly Matthew Davies who is a credit to their team.
22 april 2026
Svar från Stratstone - Audi Warrington
Hi David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Matthew at dealership.
Have a lovely day!
Warrington Audi Customer Services
Professional and effecient througjout…
Professional and effecient througjout my appointmemt. Comunication was excellent throughtout.
8 april 2026
Svar från Stratstone - Audi Warrington
Hello Phil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Warrington Audi Customer Services
The friendly people & the courtesy car.
8 april 2026
Svar från Stratstone - Audi Warrington
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Warrington Audi Customer Services
Engine written off
Engine blew up 5 miles after being fixed by Audi. After that only lies and broken promises. Would not recommend even to my enemies.
19 februari 2026
Svar från Stratstone - Audi Warrington
Hello,
Thanks for sharing your feedback on your experience with Warrington Audi. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Warrington Audi Customer Services
Very professional and faultless …Warrington Audi
Very professional and faultless Warrington Audi restored our faith in Audi dealerships after some horrendous visits to Liverpool Audi
31 mars 2026
Svar från Stratstone - Audi Warrington
Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Warrington Audi Customer Services
No hassle rang up for a recall
No hassle rang up for a recall, got an appointment straight away fantastic staff and service.
26 mars 2026
Svar från Stratstone - Audi Warrington
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Warrington Audi Customer Services
Warranty
Can’t fault the advisors and front office house staff. Car less than 6 months out of warranty developed a major suspension fault
26 februari 2026
Svar från Stratstone - Audi Warrington
Hi Claire,
Thanks for sharing your feedback on your experience with Warrington Audi. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Warrington Audi Customer Services
Second hand car purchase …
Whole experience of buying a second hand car and using the service department was excellent. Would recommend this garage to all
1 september 2025
Svar från Stratstone - Audi Warrington
Hello Julie,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Svar från Stratstone - Audi Warrington
Hi Katy,
Thank you for taking the time to complete a review. We truly value your feedback and are committed to improving your experience with us.
To help us better understand how we can make things right, please reach out to our dedicated team at stratstonecustomercare@stratstone.com. By providing more details, you'll give us the opportunity to investigate thoroughly and work towards turning your experience around.
Your input is invaluable to us, and we're eager to make things better for you.
Best regards,
Warrington Audi Customer Services
Svar från Stratstone - Audi Warrington
Hello Geraint,
We appreciate you leaving us a review - thank you!
Have a nice day!
Warrington Audi Customer Services
Service
As mentioned above, the driver who collected and returned the car was polite and professional.
18 mars 2026
Svar från Stratstone - Audi Warrington
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Warrington Audi Customer Services
Svar från Stratstone - Audi Warrington
Hello Brian,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Warrington Audi Customer Services
Svar från Stratstone - Audi Warrington
Hello David,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Warrington Audi Customer Services
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.