Stratstone - Audi Halesowen Omdömen 

108
TrustScore 4 av 5

4,1

Manor Lane, Halesowen,, B62 8RD West Midlands, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’m so impressed with Stratstone Audi Halesowen. I received outstanding service when I purchased my car last October. On my return to the dealership to have my car MOT’d the customer service was... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I took my car for it's annual service at the Audi Halesowen branch. I had a good experience overall. This was significantly different to previous interactions I had with the team. My point of contact... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A real customer centric approach from the team. I had an issue that originated at another branch asthey had closed down and couldn’t resolve. Audi Halesowen just took it in there stride to get it sort... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I WOULD LIKE TO THANK STUART THE PARTS MANAGER AND DAVID HOPSON FOR THERE HELP TO SOLVE A SPACE SAVE ISSUIE ON OUR A3 SALOON. GUYS THANK YOU VERY MUCH FOR YOUR HELP AND ALSO THE LADY ON RECEPTION FO... Se mer

Företaget har svarat


Företagsinformation

  1. Bilhandlare
  2. Bilbesiktning
  3. Biltillverkare
  4. Bilverkstad och underhåll
  5. Oljebyten
  6. Återförsäljare av begagnade bilar

Skrivet av företaget

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Skrivet av företaget

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Kontaktuppgifter

  • Manor Lane, Halesowen,, B62 8RD, West Midlands, Storbritannien

  • 01214 688 767

4,1

Bra

TrustScore 4 av 5

108 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(108)

4 257 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have been their customer for nearly…

I have been their customer for nearly three years and the employees are kind. Thank you for everything.

19 februari 2025
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Shahram,

We appreciate your kind words and loyalty.

We're glad you've had positive experiences with our employees.
Customer Services

Betygsatt 5 av 5 stjärnor

These guys are brilliant

These guys are brilliant. All the staff are helpful and Chloe was great. Very impressed again 🙏

2 februari 2025
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Joanne,

Thank you for your kind words about Chloe.

We are delighted to hear you had a positive experience and appreciate your feedback.
Customer Services

Betygsatt 5 av 5 stjärnor

Service experience

Excellent service.

10 februari 2025
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Richard,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Betygsatt 1 av 5 stjärnor

Warning

Everything went wrong with the purchase and aftersales was terrible.

20 november 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Mr Nairn,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me us service.followup@stratstone.com.

Thank you,
Customer Services

Betygsatt 5 av 5 stjärnor

The ease of getting my car booked in…

The ease of getting my car booked in and sorted. Special thanks to Chloe Hassett 👍

14 januari 2025
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Kevan,

We are so glad to hear that you had a positive experience.

We appreciate your kind words about Chloe.
Customer Services

Betygsatt 5 av 5 stjärnor

A superb Audi experience

I'm delighted with my Audi and with the service I receive every time at Audi Halesowen.

In particular I want to praise Hannah at reception for her wonderful and warm welcome, support and incredible positivity and personal touch. She's an absolute asset to Audi Halesowen and make every visit a pleasant experience.
Also a big shout out to Chris who assisted me with the purchase of my dream car who always makes sure to come say hello to me every time I visit the shop.
What a wonderful team!

17 januari 2025
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Barbara,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you are happy with your Audi and with the service you receive at our dealership.

We are thrilled that you found Hannah and Chris to be so helpful and that they made your experience so enjoyable.

We appreciate your feedback and are glad you are happy with our team.

Customer Services

Betygsatt 5 av 5 stjärnor

Great experience

Great experience, highly recommend.

2 december 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Andrel,

Thank you for your kind words and positive review.

We're thrilled to hear you had a great experience.
Customer Services

Betygsatt 5 av 5 stjärnor

Simply impressive.

Very pleased with the service at Stratstone Audi Halesowen.

22 november 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Mark,

We appreciate your kind words and are thrilled to hear you had a positive experience.

We strive to provide excellent customer service and are glad we met your expectations.
Customer Services

Betygsatt 5 av 5 stjärnor

Excellent Service

Service always very friendly and helpful. The team are very welcoming and keep you updated on progress plus the car always comes back to me looking brand new. Great work team!

29 november 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Harminder,

Thank you for your kind review.

We are delighted to hear that you are happy with the service you receive and that our team is helpful and welcoming.

We appreciate your feedback and hope to see you again soon.
Customer Services

Betygsatt 5 av 5 stjärnor

Brilliant service and go above and…

Brilliant service and go above and beyond for customers!!

27 november 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Mrs Waters,

Thank you for your kind words.

We're thrilled to hear you had a positive experience with our service.

Customer Services

Betygsatt 5 av 5 stjärnor

The staff are always extremely…

The staff are always extremely welcoming, accommodating and can never do enough for their clients.
One of the main reasons for buying another Audi, was the outstanding service from Audi Halesowen

15 november 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Mrs Rubbins,

Thank you for your kind words.

We are delighted to hear that you were impressed with the service you received.

We appreciate your feedback and hope to see you again soon.
Customer Services

Betygsatt 4 av 5 stjärnor

Very efficient service

Very efficient service

10 oktober 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hello,

Thank you for reviewing us!

We appreciate you taking the time to do this and hope you have a great day!
Customer Services

Betygsatt 5 av 5 stjärnor

Really helpful

Really helpful, resolved my issue even though they hadn’t officially got an appointment for a couple of weeks. Staff were lovely especially Olivia.

25 oktober 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi,

We're so glad to hear that you had a positive experience.

We appreciate your kind words about our staff, especially Olivia.
Customer Services

Betygsatt 5 av 5 stjärnor

Staff brilliant all knowing their job

Staff brilliant all knowing their job and doing it well

13 oktober 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Des,

Thank you for your kind words.

We're delighted to hear you had a positive experience.
Customer Services

Betygsatt 5 av 5 stjärnor

Great service

Great service, very friendly staff. Would highly recommend

1 oktober 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Matthew,

Thank you for your kind words!

We appreciate your positive feedback and are glad you had a great experience.

Customer Services

Betygsatt 5 av 5 stjärnor

Very helpful and excellent customer…

Very helpful and excellent customer service, felt very looked after.

2 oktober 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Betygsatt 5 av 5 stjärnor

Very happy with the service

Very happy with the service, was quick and efficient

21 september 2024
Logotyp för Stratstone - Audi Halesowen

Svar från Stratstone - Audi Halesowen

Hi Dan,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

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