Service is good in store, but the current quality of school uniform is not great overall. This is very sad because historically it used to be fantastic even if things were pricey. We have separately p... Se mer
Plats
Byt platsStevensons at Lester Bowden, The Old Spread Eagle, High Street, KT19 8DN Epsom, Surrey, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a cardigan for my Granddaughter and Im very pleased with my order, it's very easy and it arrived on the date that's been given when I ordered it. The size is very accurate and the quality of... Se mer
Företaget har svarat
Our appointment was on 7th August. Excellent service from Finton. He made the whole process of choosing Year 9 uniform painless and straightforward. Knowledgeable about the product. Trying differ... Se mer
Företaget har svarat
First uniform visit to Stevensons Epsom. Greeted by Ned who was knowledgeable and on the ball, he got us all the items we needed to try on in a timely fashion and swapped sizes when needed. Payment wa... Se mer
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Företagsinformation
Skrivet av företaget
Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.
Kontaktuppgifter
Stevensons at Lester Bowden, The Old Spread Eagle, High Street, KT19 8DN, Epsom, Surrey, Storbritannien
- 01372 747474
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quality is not what it used to be
Service is good in store, but the current quality of school uniform is not great overall. This is very sad because historically it used to be fantastic even if things were pricey. We have separately purchased a school backpack £64 (lasted 13 months, all the zips and the seams broke), school trousers £23 (lasted 8 months, hole in the seat), school sports t-shirt £34 (lasted 5 months, cheap printed polyester and the collar fell off). The first two items I could not return as outside the 6 month warranty period. This was annoying because there was a significant mark up on both these items compared to other shops. We bought an identical rucksack on ebay for £23 without the school logo. I'm going back to M&S for trousers as they are less than half the price and last longer. Supply dates for some out of stock items are 3-6 months which is ridiculous. You are a captive audience if you need a school branded item.
Dealt with a return with excellent…
Dealt with a return with excellent customer service and new dispatch was swift.
I ordered a cardigan for my…
I ordered a cardigan for my Granddaughter and Im very pleased with my order, it's very easy and it arrived on the date that's been given when I ordered it. The size is very accurate and the quality of the product is very good. I will definitely order again in the future.

Svar från Stevensons - Epsom
Fantastic service Quick and easy to…
Fantastic service Quick and easy to find uniform and delivered very quickly

Svar från Stevensons - Epsom
Always good service and excellent…
Always good service and excellent quality goods and uniforms

Svar från Stevensons - Epsom
Awful
Awful - the website advertises products that no longer exist! I have been getting the response "we will let you know when the item is back in stock" for months, only to eventually contact them and be told today this item no longer exists!

Svar från Stevensons - Epsom
Very handy
Very handy. I need to buy one raincoat for my son cause the old one is too small and it wad raining all the week. I placed order online and it was ready straight away. I able to collect it and send to the school within the week.

Svar från Stevensons - Epsom
Very happy with the service friendly…
Very happy with the service friendly and helpful staff

Svar från Stevensons - Epsom
Happy Experience
I was able to order the product online and collect the next day. The staff are always kind and friendly.

Svar från Stevensons - Epsom
Excellent service
Excellent service, communication, quick delivery. 5⭐️ service.Highly recommended.

Svar från Stevensons - Epsom
Very easy to return items and refund…
Very easy to return items and refund processed quickly. When I reordered another size delivery was fast. Very happy. Thank you

Svar från Stevensons - Epsom

Svar från Stevensons - Epsom
Poor quality, overpriced
Poor quality, overpriced products (about x3 price of school trousers from tesco, obvs without the logo, so not an option). Sizing is verging on random, ordered two PE bottoms, both same size on label, one is too big other is too small. No other choice but to either drive close to 30km or repeatedly pay postage on an already bafflingly expensive product. Schools should drop the need for logo on otherwise simple leggings/trousers/jumpers. As things are parents have no choice but to use this store.

Svar från Stevensons - Epsom
Leo was super informative and helpful.
Leo was super informative and helpful.

Svar från Stevensons - Epsom
Change of size of the ordered blazer
I ordered for a blazer to my son and visited the store to pick it up. The greeting and the service offered was excellent.
In addition, I also had to change the size of the blazer as it was too big. You all responded so quickly and I was very happy.

Svar från Stevensons - Epsom
The service is very good
The service is very good. Staff are so helpful They are delivering the items in time.

Svar från Stevensons - Epsom
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