Stevensons - Epsom Omdömen 123

TrustScore 4.5 av 5

4,5

Stevensons at Lester Bowden, The Old Spread Eagle, High Street, KT19 8DN Epsom, Surrey, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Service is good in store, but the current quality of school uniform is not great overall. This is very sad because historically it used to be fantastic even if things were pricey. We have separately p... Se mer

Betygsatt 5 av 5 stjärnor

I ordered a cardigan for my Granddaughter and Im very pleased with my order, it's very easy and it arrived on the date that's been given when I ordered it. The size is very accurate and the quality of... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Our appointment was on 7th August. Excellent service from Finton. He made the whole process of choosing Year 9 uniform painless and straightforward. Knowledgeable about the product. Trying differ... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

First uniform visit to Stevensons Epsom. Greeted by Ned who was knowledgeable and on the ball, he got us all the items we needed to try on in a timely fashion and swapped sizes when needed. Payment wa... Se mer

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Företagsinformation

  1. Uniformbutik
  2. Barnkläder
  3. Klädbutik
  4. Skobutik
  5. Butik med träningskläder

Skrivet av företaget

Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.


Kontaktuppgifter

  • Stevensons at Lester Bowden, The Old Spread Eagle, High Street, KT19 8DN, Epsom, Surrey, Storbritannien

  • 01372 747474

4,5

Utmärkt

TrustScore 4.5 av 5

123 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Quality is not what it used to be

Service is good in store, but the current quality of school uniform is not great overall. This is very sad because historically it used to be fantastic even if things were pricey. We have separately purchased a school backpack £64 (lasted 13 months, all the zips and the seams broke), school trousers £23 (lasted 8 months, hole in the seat), school sports t-shirt £34 (lasted 5 months, cheap printed polyester and the collar fell off). The first two items I could not return as outside the 6 month warranty period. This was annoying because there was a significant mark up on both these items compared to other shops. We bought an identical rucksack on ebay for £23 without the school logo. I'm going back to M&S for trousers as they are less than half the price and last longer. Supply dates for some out of stock items are 3-6 months which is ridiculous. You are a captive audience if you need a school branded item.

19 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered a cardigan for my…

I ordered a cardigan for my Granddaughter and Im very pleased with my order, it's very easy and it arrived on the date that's been given when I ordered it. The size is very accurate and the quality of the product is very good. I will definitely order again in the future.

23 april 2026
Logotyp för Stevensons - Epsom

Svar från Stevensons - Epsom

Thank you for leaving us a review, Jocelyn.

Betygsatt 1 av 5 stjärnor

Awful

Awful - the website advertises products that no longer exist! I have been getting the response "we will let you know when the item is back in stock" for months, only to eventually contact them and be told today this item no longer exists!

6 mars 2026
Logotyp för Stevensons - Epsom

Svar från Stevensons - Epsom

Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this must have been.

When items are discontinued by the manufacturer, we often continue to list them on our website while remaining stock is still available. However, once the final units have sold through, the product should then be removed from the site.

On this occasion, we apologise that the item was not removed as promptly as it should have been, which unfortunately led to the confusion regarding availability.

If you have any future queries regarding stock availability, please do get in touch directly at epsombranch@stevensons.co.uk

Kindest regards,
Stevensons

Betygsatt 5 av 5 stjärnor

Very handy

Very handy. I need to buy one raincoat for my son cause the old one is too small and it wad raining all the week. I placed order online and it was ready straight away. I able to collect it and send to the school within the week.

3 februari 2026
Logotyp för Stevensons - Epsom

Svar från Stevensons - Epsom

Thank you for taking the time to leave a review, Daisy.

Betygsatt 5 av 5 stjärnor

Happy Experience

I was able to order the product online and collect the next day. The staff are always kind and friendly.

20 januari 2026
Logotyp för Stevensons - Epsom

Svar från Stevensons - Epsom

Thank you very much for your kind words.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, communication, quick delivery. 5⭐️ service.Highly recommended.

5 januari 2026
Logotyp för Stevensons - Epsom

Svar från Stevensons - Epsom

Thank you for taking the time to leave a review.

Betygsatt 1 av 5 stjärnor

Poor quality, overpriced

Poor quality, overpriced products (about x3 price of school trousers from tesco, obvs without the logo, so not an option). Sizing is verging on random, ordered two PE bottoms, both same size on label, one is too big other is too small. No other choice but to either drive close to 30km or repeatedly pay postage on an already bafflingly expensive product. Schools should drop the need for logo on otherwise simple leggings/trousers/jumpers. As things are parents have no choice but to use this store.

18 oktober 2025
Logotyp för Stevensons - Epsom

Svar från Stevensons - Epsom

Thank you for taking the time to leave your review. We are sorry to hear about your concerns regarding sizing and pricing.

To help us investigate the sizing issue further, could you please email details to epsombranch@stevensons.co.uk, including images where possible. Our team will be happy to look into this and assist you directly.

Multiple factors are taken into consideration when determining our pricing structure, including garment composition, production costs, and the specific requirements of each school’s uniform design. These elements all contribute to the final sale cost of an item.

We understand your concerns and regularly review our pricing in collaboration with schools and Account Managers to ensure we deliver quality and value wherever possible. Your feedback will be shared with the relevant teams for future consideration.

Kind regards,
Stevensons

Betygsatt 5 av 5 stjärnor

Change of size of the ordered blazer

I ordered for a blazer to my son and visited the store to pick it up. The greeting and the service offered was excellent.

In addition, I also had to change the size of the blazer as it was too big. You all responded so quickly and I was very happy.

28 augusti 2025
Logotyp för Stevensons - Epsom

Svar från Stevensons - Epsom

Thank you for taking the time to leave a review.

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