Perfect customer service. The item I bought, arrived exactly as I placed the order (color, size, etc) and it did so expeditiously and nicely packaged. The best online shopping experience I have ever h... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well packed shipment, with a nice greeting card. But expensive shipping UPS fees: $58 shipping fees + around $86 customs & airport clearance. Some italian online store offers a flat shipping r... Se mer
Företaget har svarat
I was very pleasantly surprised by Spinnaker Boutique. They offer an excellent selection of high-end brands at really competitive prices. What impressed me just as much was the level of service — prof... Se mer
Företaget har svarat
Ho acquistato una bella borsa: a parte il prodotto che conoscevo, ho apprezzato un ottimo sconto dedicato ai clienti abituali (20%) rispetto al prezzo di comune di mercato reperibile su altri siti com... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The first Spinnaker boutique was opened in 1976 in Alassio by Lorenza Betti. Today Spinnaker represents one of the most fashionable names in Italian luxury retail. At Spinnaker, curiosity, imagination, creativity and experience are merged into one expression of luxury fashion. Our boutiques in Sanremo, Alassio, Portofino and Santa Margherita Ligure are the stage where fashion is the guest of honor. Style evolves and renews itself through time but the best designers remain recognizable for their refined expressions of taste and elegance. Spinnaker Boutique, your new luxury shopping experience.
Kontaktuppgifter
Via Amedei, 2, 20123, Milano, Italien
- 0182586202
- info@spinnakerboutique.it
- www.spinnakerboutique.com
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från spinnakerboutique.com
Dear Julia, thank you so much for your kind words and for your 5-star review!
We’re delighted to hear that you had such a positive experience with Spinnaker Boutique. Your satisfaction means a great deal to us, and we truly appreciate your trust and support.
We look forward to welcoming you back for your next shopping experience!
Kind regards,
The Spinnaker Boutique Team
I was sent the wrong shirt
28 september 2026
Svar från spinnakerboutique.com
Dear Steven,
We’re sorry that the shirt you received did not match the item shown on our website. This was due to an incorrect image being uploaded to the product page, and we sincerely apologize for the mistake.
As we explained to you directly, we promptly addressed the issue and offered you a free return with a full refund, so that the matter could be resolved as quickly and conveniently as possible.
We understand your disappointment, and we always strive to provide an accurate and reliable shopping experience. Unfortunately, despite our best efforts, mistakes can occasionally happen — as they can with any business.
What matters to us is taking responsibility when they do, resolving the issue promptly, and making sure our customers have a practical solution.
We remain available should you wish to proceed with the return.
Kind regards,
Spinnaker Boutique Customer Care
Perfect customer service
Perfect customer service. The item I bought, arrived exactly as I placed the order (color, size, etc) and it did so expeditiously and nicely packaged. The best online shopping experience I have ever had.
28 september 2026
Svar från spinnakerboutique.com
Dear Customer,
Thank you so much for your wonderful review!
We’re truly delighted to hear that you had such a positive shopping experience with us and that your order arrived exactly as expected, from the color and size to the packaging and delivery.
Knowing that you consider it the best online shopping experience you’ve ever had means a great deal to our entire team. We always strive to make every order as seamless and enjoyable as possible.
Thank you again for choosing Spinnaker Boutique. We look forward to welcoming you back soon!
Warm regards,
Spinnaker Boutique Customer Care
Boutique eccellente 🔝
Boutique eccellente 🔝
Boutique splendida, curata in ogni dettaglio. Accoglienza impeccabile, personale gentilissimo, professionale e mai invadente. Selezione di capi esclusivi e di altissima qualità. Mi sono sentita coccolata dal primo all'ultimo minuto. Tornerò sicuramente. 5 stelle meritatissime.
23 september 2026
Svar från spinnakerboutique.com
Grazie di cuore Emma, per le sue splendide parole e per aver scelto Spinnaker Boutique!
Siamo davvero felici di sapere che abbia apprezzato l’atmosfera della boutique, la nostra selezione e soprattutto l’attenzione che il nostro team dedica a ogni cliente. Sapere che si è sentita coccolata e a proprio agio dall’inizio alla fine è per noi la soddisfazione più grande.
Sarà un piacere accoglierla nuovamente e accompagnarla alla scoperta delle nostre prossime collezioni.
A presto,
Il team di Spinnaker Boutique
Snelle verzending😊
21 september 2026
Svar från spinnakerboutique.com
Dear Sven,
Thank you for your 5-star review!
We're delighted that your order reached you so quickly. Providing a fast and reliable delivery service is one of our priorities, and it's always rewarding to know that our customers appreciate it.
We hope you enjoy your purchase and look forward to welcoming you back to Spinnaker soon.
Warm regards,
The Spinnaker Team
Thank you very much!
18 september 2026
Svar från spinnakerboutique.com
Dear Satoki,
Thank you, for your kind words! We’re very happy to know you had a positive experience with Spinnaker Boutique.
We truly appreciate your support and hope to have the pleasure of serving you again soon!
Best regards,
Spinnaker Boutique Team
Svar från spinnakerboutique.com
Grazie mille, Emanuela!
Siamo davvero felici di sapere che hai apprezzato la rapidità della spedizione e la semplicità del nostro sito. È un piacere sapere che la tua esperienza con Spinnaker è stata così positiva.
A presto!
Spinnaker Boutique Team
Great clothes at a great price
Great clothes at a great price. I loved my Jacob Cohen pants and sweater.
16 september 2026
Svar från spinnakerboutique.com
Dear James,
Thank you so much! We’re delighted to hear that you’re enjoying your Jacob Cohen trousers and sweater. It’s great to know you appreciated both the quality of the pieces and the value.
We hope to welcome you back soon for your next favourite find!
Warm regards,
Spinnaker Boutique Team
I was able to find the best price for…
I was able to find the best price for the designer item I was eyeing for.
4 september 2026
Svar från spinnakerboutique.com
Dear Jin,
Thank you for your review!
We’re so pleased that you found the designer piece you had your eye on at a price you were happy with. We truly appreciate your trust in Spinnaker and hope you enjoy your new addition!
Kind regards,
Spinnaker Customer Care
Svar från spinnakerboutique.com
Dear Chrisa,
Thank you for your kind words! We’re so pleased to know that you appreciated the fast delivery and the impeccable packaging.
We hope you enjoy your purchase and look forward to serving you again at Spinnaker Boutique!
Kind regards,
Spinnaker Boutique Team
The product was promptly delivered and…
The product was promptly delivered and excellent price
31 augusti 2026
Svar från spinnakerboutique.com
Dear Gelman,
Thank you for your wonderful review! We’re delighted to hear that your order arrived promptly and that you were pleased with the price.
We truly appreciate your trust in Spinnaker Boutique and hope to welcome you back soon!
Warm regards,
Spinnaker Team
Svar från spinnakerboutique.com
Dear Betsy,
Thank you for taking the time to share your experience! We’re so pleased to hear that your order arrived quickly, was carefully packaged, and that the item was exactly as expected.
It’s wonderful to know everything was perfect from delivery to the product itself. We truly appreciate your trust in Spinnaker Boutique and hope to serve you again soon!
Warm regards,
Spinnaker Boutique Team
Great!
Found an absolute bargain and was delivered very quick. First class packaging also.
4 september 2026
Svar från spinnakerboutique.com
Dear Andrew,
Thank you for your great review! We’re delighted that you found such a fantastic bargain and that your order reached you so quickly.
We’re also glad you appreciated the packaging — we always want your purchase to arrive in perfect condition and feel special from the moment it reaches your door.
We hope to have you back at Spinnaker Boutique again soon!
Best regards,
Spinnaker Boutique Team
Velocissimi
2 september 2026
Svar från spinnakerboutique.com
Caro Daniela,
Grazie mille per la sua recensione! Siamo felici che abbia apprezzato la rapidità del nostro servizio. Cerchiamo sempre di gestire ogni ordine con la massima efficienza, dalla preparazione alla spedizione.
Grazie ancora per aver scelto Spinnaker Boutique e alla prossima!
Un caro saluto,
Spinnaker Boutique Team
Spinnaker does a nice job!
Spinnaker Boutique accurately portrayed product on website and shipping went smoothly and quickly. I plan to be a repeat customer.
2 september 2026
Svar från spinnakerboutique.com
Dear Anne,
Thank you so much for your lovely review! We’re delighted to hear that you found our product descriptions and images accurate and that your order arrived smoothly and quickly.
It means a lot to know that you’re planning to shop with us again. We’ll be very happy to welcome you back to Spinnaker Boutique!
Warm regards,
Spinnaker Boutique Team
Svar från spinnakerboutique.com
Caro Edoardo,
grazie mille per la sua recensione! Siamo davvero felici che abbia trovato il nostro servizio eccellente. La soddisfazione dei nostri clienti è la nostra priorità e sapere di averle offerto un’esperienza positiva ci fa molto piacere.
Speriamo di poterla assistere nuovamente presto!
Un caro saluto,
Spinnaker Boutique Team
Svar från spinnakerboutique.com
Dear Christian,
Thank you, for your kind feedback! We’re very happy to know you had a positive experience with Spinnaker Boutique.
We truly appreciate your support and hope to have the pleasure of serving you again soon!
Best regards,
Spinnaker Boutique Team
Svar från spinnakerboutique.com
Gentile Silvano,
Grazie mille per le sue parole! Siamo davvero felici che abbia apprezzato la nostra disponibilità e cortesia. Cerchiamo ogni giorno di offrire un servizio attento e sempre a disposizione dei nostri clienti.
Speriamo di poterla accogliere nuovamente presto su Spinnaker Boutique!
Un caro saluto,
Spinnaker Boutique Team
I was very pleasantly surprised by…
I was very pleasantly surprised by Spinnaker Boutique. They offer an excellent selection of high-end brands at really competitive prices. What impressed me just as much was the level of service — professional, responsive and very fast. My order was handled efficiently and the whole shopping experience was smooth and pleasant. I will definitely shop with them again and highly recommend the store!
21 augusti 2026
Svar från spinnakerboutique.com
Dear Simona,
Thank you so much for your wonderful review! We’re truly delighted to hear that you were pleasantly surprised by your experience with Spinnaker Boutique.
It means a lot to us to know that you appreciated not only our selection of high-end brands and competitive prices, but also the service we provide. We always strive to make every order as smooth, efficient and enjoyable as possible, so your kind words about our responsiveness and speed are especially appreciated.
We’re thrilled to hear that you’ll be shopping with us again — we look forward to welcoming you back soon!
Warm regards,
The Spinnaker Boutique Team
Svar från spinnakerboutique.com
Dear Natsumi,
Thank you so much for your fantastic review! We’re delighted you enjoyed discovering designer pieces at great prices on Spinnaker Boutique.
We hope to see you back again soon!
Kind regards,
Spinnaker Boutique Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.