Third class airline. Delayed the scheduled flight by 18 hours, spent whole night stranded at Dubai airport. Worst customer service. Not a single word of apology from spicejet, did not provide any comp... Se mer
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Det här tycker kunderna
I booked DXB-BOM with this airline a month before travel date 07 Nov26, dep 01:55. got an email on 24Oct for reschedule to different flight same date Dep 19.20 hrs. Resheduled to offered flight same... Se mer
SpiceJet is the worst airline in India. It should be shut down as soon as possible. The CEO and directors should be ashamed of themselves for causing so much trouble and inconvenience to the publi... Se mer
Never book with Spicejet, worst service, worst customer support, no one will pick your call. They will unilaterally cancel your flight just a day ago without responding to your calls and mails.
Företagsinformation
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SpiceJet, India’s favourite domestic airline, cheap air tickets flight booking to 46 cities across India and international destinations. Experience low cost air travel with the best in-class comfort, fares and baggage allowance.
Kontaktuppgifter
122001, Gurugram, Indien
- www.spicejet.com
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Cheating flight
Cheaters. Never by extra luggage online. They say one piece of luggage for 950 rupees then charge you agin 750 rupees per kf weight which they don’t say online. Big cheating
SHIT AIRLINE AND SERVICES
One of the shit Airline I’ve ever seen. It’s 2nd time experience flight delayed 3 times at DXB Airport and no communication made by the Airline. Upon checking in office the guys sitting there chatting and no professional approach made by them.
Totally *SHIT* *SHIT**SHIT* & *SHIT* EXPERIENCE
*HIGHLY NO RECOMMENDATIONS*
The flight Dharamsala to Delhi got…
The flight Dharamsala to Delhi got cancelled after having waited beyond the planned departure time.
First it was said that the plane is getting delay in Delhi airport due some reasons and than it was said that it was diverted amd sent back to Delhi once it eas on its way to Dharamsala- appetently due to technical problems..
Not Save!
I was given two options: either wait for a flight two days later or full refund. I went for full refund and was handed a paper saing that I am eligible for full refund.
3 weeks later I still didn’t get any refund nor any message from the airline.
I tried to call them. Afzer 20 minutes waiting I finally get through only to get disconnected afzer half a minute again.
I recommend : stay away or spicejet unless you have no other options
This has been one of the worst flight…
This has been one of the worst flight experiences for my family. Yesterday, my family travelled from India to Dubai, but 8 trolley bags were not delivered at all. Almost all of our belongings are in those bags.
they were initially told that the baggage would be delivered today. today they are saying cannot confirm when the baggage will be delivered .
This is extremely frustrating and unacceptable. Passengers should not have to suffer after paying for a flight and trusting the airline with their belongings.
Very poor service and communication. I sincerely hope the airline takes responsibility, locates all 8 bags, and delivers them without any further delay.
I would not recommend this service based on my experience.
and this is the first and last flight for our family with spice jet
they didnt informed the delay time
they didnt informed the delay time. The most worst airlines in life they doesn't have any responsibility. It is waste of money.very poor bad service .so plese dont. Choose this airline.THE WORST AIRLINES IN INDIA EVER
⭐ 1 Star
⭐ 1 Star – Extremely Disappointing Experience with SpiceJet
I booked a SpiceJet flight from Dubai to Mumbai for 12 September 2026 at 10:00 PM. After making the payment, SpiceJet first rescheduled my flight. Then, on 13 September 2026, I received a message informing me that my flight had been cancelled.
This was extremely stressful because my Dubai visit visa was expiring on 13 September 2026. I was left worried about my travel, visa expiry, and additional expenses.
I understand that flight cancellations can happen, but passengers deserve timely information, proper communication, and genuine support. Receiving a cancellation message after my flight was rescheduled was a terrible experience.
I booked this flight trusting SpiceJet, but the way this situation was handled has completely damaged my confidence in the airline.
SpiceJet should take responsibility for the inconvenience caused and provide proper assistance and compensation where applicable.
Very disappointing experience. I would not recommend SpiceJet after this incident.
Friend it's my personal suggestion you can make little bit higher tucket don't try to save your money it's will affect you mentally and physically and even much more financially lost
Never trust on spicejet don't book the ticket from airlines
My SpiceJet flight SG 5112 from Dubai…
My SpiceJet flight SG 5112 from Dubai to Delhi, PNR IYYIFS/SG, was originally scheduled for 20:55 hrs on 11 September 2026.
Then it was rescheduled to 02:25 hrs on 12 September.
And now, it has been rescheduled AGAIN to 06:00 hrs.
So my flight has gone from:
20:55 → 02:25 → 06:00
This is completely unacceptable. Passengers have schedules, work commitments, hotel bookings, onward travel and personal responsibilities. We cannot simply keep adjusting our entire lives every time the airline changes the flight by several hours.
What is even more frustrating is the customer service response. When I contacted SpiceJet for assistance, I was told that because I booked through a third-party agent, they could not assist me with rescheduling or a refund. I was also told that it was a “group booking.”
But how is that the passenger’s problem when the flight schedule is being changed by SpiceJet?
I did not request these changes. I did not cause these changes. SpiceJet changed the flight, yet I am the one being left to deal with the consequences.
Instead of taking responsibility and helping an affected passenger, I was effectively told to deal with the third-party agent.
This is not the level of customer service I expect from an airline.
After experiencing repeated rescheduling from 20:55 to 02:25 and now to 06:00, along with an unwillingness to provide meaningful assistance, I have completely lost confidence in SpiceJet.
My strong advice to other travellers: think twice before booking SpiceJet. If punctuality, reliability and customer support matter for your journey, I would seriously consider choosing another airline.
A passenger should not have to repeatedly chase an airline for assistance when the disruption is caused by the airline itself.
Very poor experience. Very poor communication. Very poor customer support.
Zero Respect for Passengers’ Time
Zero Respect for Passengers’ Time
Absolutely terrible experience with SpiceJet. My flight was rescheduled to the next day, completely destroying my travel plans and putting an important meeting at risk. I booked this flight for a reason—not to have my entire schedule thrown into chaos at the last minute.
If you value your time, plans, and peace of mind, think twice before booking SpiceJet. This is not how a professional airline should treat passengers. The frustration, inconvenience, and stress caused by this rescheduling are simply unacceptable.
Never again, SpiceJet. I seriously regret choosing this airline.
I will never travel in Spice Jet in future
I travelled from Mumbai to Delhi, Delhi to Srinagar, Leh to Delhi and Delhi to Mumbai. All the flights were either cancelled or rescheduled. Today is my last flight from Delhi to Mumbai and I have been waiting at Delhi Airport for last 5 hours. Spice Jet flights are horrible these days. I will never fly in Spice Jet in future.
Worst Airline in the World
Worst Airline in the World – Absolute Nightmare!
SpiceJet is easily the most horrific and dirtiest airline in the world. Even if someone offers you a free ticket to fly with them, do yourself a favor and reject it. Flying with SpiceJet is not worth the stress, disrespect, and utter misery. I am sincerely praying that this operational disaster of an airline shuts down as soon as possible.
My recent experience at Calicut Airport was an absolute nightmare. My flight was originally scheduled for September 6th, but it was delayed by an entire 24 hours and finally departed at 3:00 PM on September 7th. To make matters worse, despite a massive 24-hour delay, the airline did not even bother to provide basic food or refreshments to the stranded passengers.
When I approached the SpiceJet helpdesk at Calicut Airport to seek assistance, the staff member was extremely rude, arrogant, and unprofessional. Instead of helping or apologizing, the SpiceJet agent literally asked me, "Why did you even book this flight?" The complete lack of empathy, basic courtesy, and basic management is shocking.
Avoid SpiceJet at all costs unless you want your time wasted and your self-respect insulted!
*Worst Airline*
*Worst Airline*
We booked a flight scheduled for 5:55 AM, and it’s already 1:10 PM, yet the staff are still trying to figure out the departure time. This is absolutely unacceptable and extremely frustrating. We understand that delays can happen, but the lack of clear communication and proper handling of the situation is completely disappointing. Such poor service has caused us significant inconvenience and wasted an entire day. Please provide a clear and immediate update on the actual departure time and explain how this situation is being handled.Also no basic humanity they are showing...No refreshment or water is provided.
Flight delay
My recent experience with SpiceJet on September 3 from leh to delhi i was deeply disappointing due to significant delays and poor cabin hygiene. My flight, originally scheduled for 8:05 AM, was repeatedly rescheduled—first to 8:35 AM and then to 9:35 AM—resulting in an almost two-hour delay with very little clarity provided to passengers. To make matters worse, once we finally boarded, the aircraft was visibly dirty and lacked basic cleanliness, making for an uncomfortable and frustrating journey. Between the unreliability of the schedule and the unacceptable hygiene standards, this fell far short of expected service quality.What made this worse was the airline falsely citing bad weather conditions as the reason for the postponement
Can I give zero stars or minus one???
Can I give zero stars or minus one???
What a horrible airlines and least bothered to care.
Delays are regular… on time is rare… no explanations other than due to operational reasons… and when flight is delayed it is norm for an airline to make arrangements for the passengers stranded to at least have a meal if nothing else. But SpiceJet doesn’t even bother to give water. And then they don’t pay airport authorities don’t have check outs having miserable employees who have not been paid for months to try to placate angry passengers. Then on top they don’t have meals on board even if you have booked for one… can things get worse … I hope they close down soon… that would be a better service to their passengers.
I hope I never ever have to travel on this pathetic airline ever. Writing on behalf of my husband who was booked to fly from Pune to Dubai yesterday night at 9pm and has finally reached Dubai today at 5.30 pm
This july we travelled via spicejet
This july we travelled via spicejet. On the day of flight it delayed 10 hours. Spicejet called from india and asked to book for leg space n food, we booked spice plus; got leg space but we waited n waited for food but it wasn't served. It was so upsetting. One person in our flight even fainted. Seriously will never fly again in spicejet.
Disgraceful
There’s no rating lower than one star? Giving even one star feels generous for this disgraceful airline. How does IATA stay silent on this? I’m still baffled that people are still flying with such a terrible airline.
SpiceJet is honestly one of the worst…
SpiceJet is honestly one of the worst airlines I have ever travelled with.
My flight was delayed by almost 10 hours, and this is not the first time. I have experienced similar long delays with SpiceJet three times while travelling with them.
The staff was extremely unprofessional and unhelpful, with very poor behaviour towards passengers. There were no proper facilities or support provided to passengers during the delay, and getting any clear response from the staff was almost impossible.
A 10-hour delay is already frustrating, but the complete lack of communication, assistance, and professionalism made the experience even worse.
After this experience, I have decided that I will never travel with SpiceJet again.
Very disappointing experience. I would strongly recommend passengers think twice before choosing this airline.
Absolutely one of the most pathetic…
Absolutely one of the most pathetic airlines I have ever flown with. The delays are unacceptable, and the overall condition and service are extremely disappointing. Honestly, the experience was so poor that it made me wonder whether this flight was designed for passengers or animals. Such a frustrating and disrespectful experience for paying customers. Never again.
Very disappointing experience with…
Very disappointing experience with SpiceJet
My flight was scheduled for 16 August 2026, but SpiceJet cancelled the flight and informed me about the cancellation by email on 6 August 2026.
Although I received the ticket refund, I have not received any compensation for the cancellation. The cancellation caused significant inconvenience and disrupted my travel plans.
I contacted the concerned parties regarding the compensation, but the matter has still not been properly resolved. I expected SpiceJet to take responsibility for the inconvenience caused to passengers and provide clear information about the applicable compensation.
A refund of the ticket amount does not compensate for the inconvenience, disruption and additional arrangements caused by a cancelled flight.
Very disappointed with SpiceJet's handling of this situation and customer support. I expected much better service and accountability from the airline.
Never book SpiceJet no matter the price!!
Stay away. Especially tourists. They will cancel your flight at the last minute. They do not offer an alternative, and you will be left stranded at the airport looking for another airline!!
They do not pay compensation either (they ignore the law).
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