SpiceJet Omdömen 

Very poor ... I will say the poorest airline service....cancellation is very frequent...frustrated

I am extremely disappointed with the quality of service I have received. I have rarely experienced such poor customer service, and the refund process has been even more frustrating and unsatisfactory.

Despite my expectations of a smooth and professional experience, the way this matter has been handled has caused unnecessary stress, inconvenience, and frustration.

Based on my experience, I would strongly advise other clients to think twice before making any bookings with this company. I would not want anyone else to go through the same disappointing and stressful experience.

I sincerely hope the company takes this complaint seriously and improves its customer service and refund procedures. This has been an extremely disappointing experience, and I would not recommend their services.

Worst airline, feel like Ryanair will be better.
Their 24 hour confirmation policy is rubbish. Makes it difficult to be prepared for a cancellation or delay. No expectations for the domestic travel, while international is atleast a little better. Not recommended

I booked DXB-BOM with this airline a month before travel date 07 Nov26, dep 01:55. got an email on 24Oct for reschedule to different flight same date Dep 19.20 hrs. Resheduled to offered flight same date 12Pm dept. Flight cancelled on 4 Nov and no further reschedule date / time and no REFUND option working. sent emails to airline but no response. paid more and booked with indigo. worst airline to travel. Do not book with this airline. not trustworthy anymore.

Worst ever airlines always delayed beg for water. Owner and management of this airlines sucks first airlines who provides water in glass that to after begging for 5 times. I hope karma will get back to you soon. Worst minus stars. Road side hotel is best then you.

Never book with Spicejet, worst service, worst customer support, no one will pick your call. They will unilaterally cancel your flight just a day ago without responding to your calls and mails.

Third class airline. Delayed the scheduled flight by 18 hours, spent whole night stranded at Dubai airport. Worst customer service. Not a single word of apology from spicejet, did not provide any compensation, no hotel, no food, no explanation. Never fly with spicejet

Extremely disappointing experience with SpiceJet! Frequent flight schedule changes, arbitrary rescheduling at their own convenience, cancellations without timely refunds, and completely unresponsive customer support have made flying with SpiceJet a nightmare.

Even when the airline cancels flights, passengers are forced to chase them endlessly for their own money. No accountability, no transparency, and no respect for customers' time or money.

SpiceJet needs to take responsibility, process pending refunds immediately, and improve its pathetic customer service. Passengers deserve better!

I have had one of the worst experiences with SpiceJet. My flight from Bagdogra to Mumbai on 28 October 2026, which was scheduled to depart at 12:20 PM, was repeatedly delayed, with the departure time pushed to 4:00 PM. This level of service is completely unacceptable and shows a serious lack of respect for passengers’ time and circumstances.

I was travelling to Mumbai specifically for my father’s medical treatment, and these continuous delays caused me unnecessary stress, anxiety, and inconvenience during an already difficult time for my family. When someone is travelling for such an important medical reason, every hour matters.

What is most frustrating is the repeated postponement and the lack of consideration for passengers who have important commitments and emergencies. Passengers pay for a service expecting reasonable punctuality and proper communication, not to be left waiting for hours while their plans fall apart.

SpiceJet needs to take accountability for its poor service, repeated delays, and lack of consideration for passengers. This was not just an inconvenience; it added to the stress of an already emotionally difficult situation. I would strongly think twice before choosing SpiceJet again, and I would not recommend this airline to anyone who needs to reach their destination on time.

An extremely disappointing experience. SpiceJet seriously needs to improve its reliability, communication, and customer service.

I had to and fro flight from blr to Delhi .
SG722. delayed by 7 hrs. Return SH 723 ..rt now delayed by 3 hrs as of 2 pm ..not sure what time it will take off. First and last flight with them . Pls dont ever take spicejet.

Terrible experience with Flipkart Travel and customer support! I booked a SpiceJet flight from Mumbai to Ahmedabad for December 7. The flight was cancelled by the airline, not by me, and I received an official cancellation text message from them.
Following the link in the message, I requested a full refund, and I even received a text confirmation stating that my refund would be processed within 7 days. However, after 7 days, no refund was credited. When I checked the Flipkart app after 20 days, the refund request wasn't even showing anymore!
When I called customer support, they gave me the runaround, saying it would come from the airline. To my shock, while I paid around ₹5,900 for this booking, the refund amount now being offered to me is only around ₹1,100!
Why should I bear a loss when the flight was cancelled entirely by the airline? This is completely unfair and unacceptable. I demand a 100% full refund of my hard-earned money immediately. Zero stars for customer service and transparency!

It's too cheap ( bahot cheap flights ha) that's why they don't mantain the aircraft properly according to recent viral video of spice jet staff

Worst experience worst staff behaviour
Never book spice jet

This is not fair I want to give it 0 stars that should be fair ok anyways I had a flight from JAI to DXB on 28 th august 2026 but it left on 29.8.2026 from SG 5157
It was supposed to leave at 5:55 pm but it went to 7:40 pm then 12:55 am then 1:55 am then 3:05 am and lastly 4:50 am almost 11 hrs delay and when I got in I pre-booked food but they did not serve us then I took like 20 mins to get our bags at the airport and the washroom was nott clean I will never fly SpiceJet no matter the price in the future and I don't recommend people travelling with spicejet

Flying with SpiceJet has been an absolute nightmare. They rescheduled and subsequently cancelled my flight [SG5113] from [BOM] to [DXB] without providing any prior notification, email, or message. I only found out about the disruption upon checking the status myself / arriving at the airport.
To make matters worse, their customer care assistance is completely nonexistent. Their helpline numbers are impossible to reach, the automated chat tools offer no real solutions, and the ground staff at the airport provide zero accountability or follow-up procedures. It is a horrible, exhausting loop of trying to get a straight answer regarding alternative flights or refunds. They leave passengers completely stranded without basic communication or empathy. Avoid this airline at all costs if you expect basic professionalism and respect for your time

SpiceJet is the worst airline in India. It should be shut down as soon as possible. The CEO and directors should be ashamed of themselves for causing so much trouble and inconvenience to the public.

They keep passengers suffering with their poor service and flight delays. And Mumbai Airport is no better. Even when flights are delayed, passengers are not allowed to enter the airport, leaving helpless people sitting outside for hours.

Both SpiceJet and Mumbai Airport are terrible when it comes to passenger service. They need to take responsibility and start treating passengers with basic respect and dignity.

This is the worst airlines in the world I have travelled so far.

Booked on SG157 from Kolkata to Bangalore.

Originally scheduled at 3:10 P.M., rescheduled to 9:10 a.m, further rescheduled to 9:45 A.M, then to 10:30 A.M. However gate opened at 10:15 A.M. Boarded a bus in which AC not working and stranded on the tarmac in the scorching heat with no air circulation in a closed chamber for 15 minutes.

Then boarded the aircraft at 10:50 a.m.. Finally the flight departed at 11:14 A.M.

It was a terrible experience. Hell with Spicejet.

Just imagine getting roasted on the tarmac in a closed bus at 35°C outside temperature without AC and any outside air, for 15 minutes!! Many people including toddlers would have faced severe health issue due to suffocation. The ground staff are so insensitive and inhuman!!!

Extremely Disappointing Experience with SpiceJet!

SpiceJet is one of the worst airline experiences I have ever had. My flight from Dubai was originally scheduled for 9 October 2026 at 3:40 PM. First, it was rescheduled to 10 October at 2:55 AM, and then it was delayed again to 9:15 AM.

Imagine the inconvenience and frustration caused by repeatedly changing the flight schedule! When we ask the airline staff for an explanation, all they say is to wait. There is no proper communication, no clear explanation, and no satisfactory response from the airline authorities.

Passengers have their own plans, responsibilities, and commitments. How can an airline treat passengers this way and expect them to keep waiting without proper information?

Very poor service, terrible communication, and a complete lack of respect for passengers’ time. I am extremely disappointed with SpiceJet and would think twice before choosing this airline again. I hope the management takes passenger complaints seriously and improves its service.

Good day,
There is no point in writing any thing for SpiceJet.
SpiceJet have multiple problems which can be addressed with some consultant.
You have one more option of switching to lorry business.
We request SpiceJet director to book a flight on there own and experience spice jet.

Extremely disappointing experience with SpiceJet. I booked tickets to Kolkata for my wife and me, but the online booking system did not allow us to select seats together. I made repeated attempts to contact customer support to resolve the issue, but despite my efforts, I was unable to get seats next to each other.

What is particularly frustrating is that there was no effective support or assistance provided to resolve a very basic seating issue. A booking system and customer support team should be able to handle such a straightforward request, especially when passengers are travelling together.

Very poor online booking experience and equally poor customer support. I would strongly advise passengers to think twice before booking with SpiceJet.