Sofas & Stuff Omdömen 5 218

TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Nicole was very helpful in the showroom and knowledgeable. The sofas are excellent quality. Gary and Stuart are much more than delivery guys and gave us some useful tips on how to look after the sofas... Se mer

Betygsatt 5 av 5 stjärnor

This is our second sofa from Sofas & Stuff and both fully meet expectation. The latest one is so sumptuous! We were kept fully informed at all stages of the process and the delivery by Dave and Shane... Se mer

Betygsatt 5 av 5 stjärnor

We bought our corner sofa from the Bury St Edmunds store. We visited the shop at least four times and Kelly did an amazing job helping us find the right sofa and the right fabric. What the staff clear... Se mer

Betygsatt 4 av 5 stjärnor

Ordered a Pugin sofa which looks lovely in my living room. It’s quite a substantial piece of furniture. The guys who delivered it, Shane and Gary were professional, respectful and mindful of other f... Se mer

Företaget har svarat

Företagsinformation

  1. Möbelaffär
  2. Sängbutik
  3. Sovrumsmöbler
  4. Möbelmakare
  5. Butik med vardagsrumsmöbler
  6. Soffbutik

Skrivet av företaget

Express your personality with a truly unique piece that is handcrafted in Britain using traditional techniques and finished in the your choice of fabric. We don’t just stop there, we tailor our sofas to your choice of filling, seat depth and foot design. Visit your nearest showroom and design a sofa, bed or mattress that’s tailored to you.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 5 av 5 stjärnor

Very happy!

My second gorgeous purchase from Sofas&Stuff, which I am so thrilled with (Kobe tobacco velvet sofa, lush!), was delivered today by the fabulous Jake and Martyn who were the best of the best! Not only did they set up the new sofa, but were so careful in the house as well as really thoughtful and professional. I was also shown how to easily puff up my existing S&S chair feather cushions which was brilliant. Thank you S&S for the amazing customer service from ordering to great delivery.

26 mars 2026
Omdöme utan inbjudan
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Svar från Sofas & Stuff

Good morning, Sue.

Thank you so much for your review.

We’re absolutely delighted to hear how thrilled you are with your second purchase - your Kobe tobacco velvet sofa sounds like a beautiful choice!

It’s wonderful to know that Jake and Martyn took such great care during your delivery and made the whole experience so positive. We’re especially pleased they could share some helpful tips for keeping your existing chair looking its best too.

Your kind words about our service from ordering through to delivery truly mean a lot to us. Thank you again for your continued support - we hope you enjoy your gorgeous sofa for many years to come!

Warmest thanks,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Great from start to finish

My sofa came today delivered by Jake and Martyn who were great, friendly curtious and efficient
The whole sofa and stuff experience has be first class from start to finish
I spent lovely afternoon with Liberty at the Mere Green Store, who helped me choose my sofa and fabric
There was no pressure sales and everything was explained and nothing was too much trouble
The sofa is fabulous and will be going back for a foot stool once my sitting room is finished
Can’t recommend them highly enough

25 mars 2026
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Svar från Sofas & Stuff

Good day, Millie.

Thank you so much for your review.

We’re delighted to hear that your sofa has arrived safely and that Jake and Martyn made the delivery experience friendly, courteous, and efficient. It’s wonderful to know that your time with Liberty at our Mere Green store was so enjoyable - choosing your sofa and fabric without any pressure is exactly what we aim for.

We’re thrilled that you’re loving your new sofa and look forward to welcoming you back for a footstool when your sitting room is complete.

Your kind words mean a lot, and we really appreciate your recommendation.

Warm regards,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Customer service from start to finish…

Customer service from start to finish is amazing. We met Jason Grout in Hungerford who gave us brilliant advice. We found the perfect chair and waited a short time for the product to be made from scratch. The delivery was faultless. Communicated in advance, app to follow on the day and excellent service from Dave and Shane

24 mars 2026
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Svar från Sofas & Stuff

Good morning, Mary.

Thank you so much for your fantastic review.

We’re thrilled to hear that Jason in our Hungerford showroom was able to provide brilliant advice and help you find the perfect chair. It’s wonderful that the custom-made process was smooth and that your delivery experience with Dave and Shane was faultless. We’ll be sure to pass on your kind words - they’ll be delighted to hear how much you appreciated their service.

We’re so pleased that the whole journey, from start to finish, was seamless and enjoyable for you.

Warm regards,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Excellent staff and great products

Just taken delivery of our new sofas and we are very pleased with their quality, overall appearance and how they enhance our room.
The delivery team (Dave and Shane) were excellent; friendly, careful and efficient.
Overall dealing with Sofas&Stuff has been a pleasure. From the staff in the showroom through to final delivery everyone we have dealt with has been friendly and helpful.

25 mars 2026
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Svar från Sofas & Stuff

Good morning, Stephen.

Thank you so much for your wonderful review.

We’re delighted to hear how pleased you are with your new sofas and that they’ve enhanced your room. It’s fantastic to know that Dave and Shane made your delivery experience friendly, careful, and efficient - we’ll be sure to pass on your kind words to them.

It’s also great to hear that your experience with our showroom staff and the rest of the team was positive from start to finish. We always aim to make the whole journey enjoyable, and your feedback means a lot.

Warm regards,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Delivery arranged efficiently , friendly service

Delivery arranged efficiently .
Delivered on time and with ease .
Very friendly , Gary and Stuart, helpful , got the sofa in with ease , unpacked checked informative . Pleasant experience . Great service , great sofa .

25 mars 2026
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Svar från Sofas & Stuff

Good morning, Kate.

Thank you so much for your lovely review.

We’re thrilled to hear that your delivery went smoothly and that Gary and Stuart made the experience so pleasant. We’ll be sure to pass on your kind words - they’ll be delighted to know their care, friendliness, and helpfulness made a positive impression.

It’s wonderful to hear that you’re enjoying your sofa and that the whole process was seamless from start to finish.

Warm regards,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Sofas an stuff 5 star

Tracey at sofas and stuff is one of a kind. Her team welcomed us immediately, her energy was infectious and her knowledge was reassuring. Thank you for your support and quick delivery, efficient communication and amazing sofas!

23 mars 2026
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Svar från Sofas & Stuff

Good morning, Georgina.

Thank you so much for your wonderful review.

We’re absolutely delighted to hear about your experience with Tracey and the team. She truly is one of a kind, and it’s fantastic to know her energy, knowledge, and warm welcome made such a positive impression. We’ll be sure to pass on your kind words - they’ll mean a lot to her and the whole team.

It’s also great to hear that you were pleased with the quick delivery, clear communication, and of course your amazing sofas.

Thank you again for your feedback, and we hope you enjoy your furniture for many years to come.

Warm regards,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Excellent service from Sofas and Stuff

Janet and the team in the Woodchester, Stroud show room were extremely helpful and professional when we were choosing our sofas. They provided a very personalised, bespoke service and the range of fabrics on offer is exceptionally wide. Janet also recommended a local upholsterer who was able to recover a footstool in matching fabric purchased from Sofas and Stuff. Martyn and Jake delivered the furniture on time and they were fantastic too in manoeuvring large items, placing them with care and removing all packaging. They were extremely courteous and super helpful in making sure the new items were exactly where I wanted them and offered to move existing furniture back in place once the sofas were in situ. A brilliant company 🤩

24 mars 2026
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Svar från Sofas & Stuff

Good morning, Karen.

We’re absolutely delighted to hear about your experience with Janet and the team at our Woodchester, Stroud showroom. Providing a personalised, bespoke service is something we’re very passionate about, so it’s wonderful to know this came through during your visit.

We’re also so pleased that Janet’s recommendation helped you perfectly match your footstool - what a great finishing touch!

It’s equally lovely to hear your kind words about Martyn and Jake. We’ll be sure to pass on your feedback to them - they’ll be thrilled to know their care, courtesy, and attention to detail made such a positive difference. Going the extra mile to ensure everything is just right in your home is exactly what we aim for.

Thank you again for taking the time to share your experience. Your comments mean a great deal to us, and we hope you enjoy your beautiful new sofas for many years to come.

Warm regards,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Great sofa, great delivery experience.

We are delighted with our sofa. It looks and feels very well made.
Delivery was by a two man team, Martyn and Jake, who brought the sofa in to its location, unpacked it fully and explained the fabric care cover. We found the delivery experience exceptional, we thought both members of the team had excellent interpersonal skills, they were interested and positive and made the arrival of the sofa a pleasure for us.

18 mars 2026
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Svar från Sofas & Stuff

Good morning, Peter.

Thank you so much for your lovely review.

We’re delighted to hear how pleased you are with your sofa and that it’s living up to expectations in both look and quality. It’s especially wonderful to know that Martyn and Jake made such a positive impression during your delivery. We’ll be sure to share your kind words with them - they’ll be thrilled to hear how much you appreciated their care, professionalism, and friendly approach.

We’re so glad they helped make the whole experience enjoyable from start to finish, including taking the time to explain the fabric care cover.

Thank you again for your feedback, and we hope you enjoy your sofa for many years to come.

Warm regards,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Amazing sofas and overall experience…

Amazing sofas and overall experience from start to finish. Massive thanks too to Gary and Davy for the smoothest of deliveries and unpacking. Thank you.

23 mars 2026
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Svar från Sofas & Stuff

Good morning, Kristian.

Thank you so much for your review.

We’re thrilled to hear that you had such a great experience with us from start to finish, and that you’re loving your sofas. A special thank you for mentioning Gary and Davy - we’ll be sure to pass on your kind words to them. They’ll be delighted to know their delivery and unpacking made everything run so smoothly.

We really appreciate your feedback and hope you enjoy your new sofas for many years to come.

Warm regards,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent and informative service from the sales staff at stroud branch followed by the same Excellent service from Gary and Davy who delivered and placed our sofas and chairs with care. Taking the time to explain about the stain guard protection

23 mars 2026
Omdöme utan inbjudan
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Svar från Sofas & Stuff

Good morning, Tony.

Thank you so much for your wonderful review.

We’re delighted to hear that you received excellent and informative service from our team in the Stroud branch, and that Gary and Davy continued that experience during delivery. We’ll be sure to pass along your kind words to them - they’ll really appreciate it.

It’s great to know that the care taken with your furniture and the time spent explaining the stain guard protection made a positive difference. We always aim to make every step of the journey as smooth and helpful as possible.

Thank you again for choosing us, and we hope you enjoy your sofas and chairs for many years to come.

Warm regards,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Great Service

Just had a delivery of a chair , the service from David and Shane was impeccable, we were contacted beforehand, and they were both friendly and helpful on arrival, nothing was too much trouble.
We have previously bought a sofa and another chair from their Salisbury branch and again the service could not be faulted, especially from Lorraine and Elle. From the help we were given in the shop to the delivery they were fantastic to deal with and we would recommend them 100%.

23 mars 2026
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Svar från Sofas & Stuff

Good afternoon, Mary.

Thank you so much for your wonderful feedback!

We’re delighted to hear that David and Shane provided such impeccable service and kept everything smooth with great communication - we’ll be sure to pass on your kind words to them.

It’s also lovely to know you’ve had consistently great experiences with our Salisbury showroom. Lorraine and Elle will be thrilled to hear how much you appreciated their help and support throughout your purchases.

Your recommendation truly means a lot to us, and we’re so pleased you continue to choose us.

Warmest thanks,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Just had a new sofa delivered

Just had a new sofa delivered. Was delivered when they said they would and app means you can see exactly where the van is. David and Shane, the delivery nen were polite and efficient. Oh, and the sofa is great too.

23 mars 2026
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Svar från Sofas & Stuff

Good afternoon.

Thank you so much for your lovely review!

We’re really pleased to hear the delivery went smoothly and that you found the tracking app helpful - it’s great to know everything arrived just as expected. David and Shane will be delighted to hear your kind words about their polite and efficient service.

And of course, we’re so glad you’re loving your new sofa too!

Warmest thanks,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Super friendly team

Super friendly team, really helpful. Comms was fantastic

21 mars 2026
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Svar från Sofas & Stuff

Good afternoon, Luke.

Thank you so much for your kind words!

We’re delighted to hear you found the team super friendly and helpful, and that our communication hit the mark. Providing a smooth and supportive experience is really important to us, so your feedback means a lot.

Thanks again for taking the time to share your experience.

Warmest thanks,
Sofas and Stuff

Betygsatt 4 av 5 stjärnor

Ordered a Pugin sofa which looks lovely…

Ordered a Pugin sofa which looks lovely in my living room. It’s quite a substantial piece of furniture. The guys who delivered it, Shane and Gary were professional, respectful and mindful of other furniture, dogs etc.

I’m a little concerned about the feather cushions which already seem to be sagging towards the middle and not super comfy. I’m used to my other upholstery being firm but squashy and this is a bit different. I can see other reviewers have had issues with cushions but I guess I’ll give it longer to see if they settle down

20 mars 2026
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Svar från Sofas & Stuff

Good morning, Nancy.

Thank you so much for your kind words – we’re really glad to hear you’re pleased with how your Pugin sofa looks, and that Shane and Gary made a great impression during delivery.

We’re sorry to hear you have some concerns, but please don’t worry – we’re here to help. If you’d like, do reach out to us directly and our team will be more than happy to take a closer look and support you in any way we can.

Kind regards,
Sofas & Stuff

Betygsatt 5 av 5 stjärnor

It was honestly lovely to meet Gary and…

It was honestly lovely to meet Gary and Shane who arrived early and got the sofas in and unpackaged remarkably quickly. They were very helpful in showing me how to take the legs off and how to deal with any stains and spillages. Two stellar lads!

19 mars 2026
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Svar från Sofas & Stuff

Good afternoon, Harry.

Thank you so much for your wonderful feedback!

We’re thrilled to hear that Gary and Shane made such a great impression - arriving early and getting everything set up so efficiently is exactly the kind of service we strive for. It’s also lovely to know they took the time to show you how everything works and shared helpful care tips.

We’ll be sure to pass on your kind words - “two stellar lads” will certainly make their day!

Enjoy your new sofas, and thank you again for choosing us.

Warmest thanks,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Thanks

Thanks. A great showroom experience (Sussex with Harriet), and seamless delivery by the really helpful Dave and Greg. Thank you for a couple of lovely sofas.

16 mars 2026
Omdöme utan inbjudan
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Svar från Sofas & Stuff

Good afternoon, James.

Thank you so much for your kind words!

We’re delighted to hear that you had such a great experience in our Sussex showroom with Harriet, and that Dave and Greg made your delivery smooth and enjoyable. We’ll be sure to pass on your lovely feedback to the whole team.

It means a lot to know you’re happy with your new sofas - we hope they bring you comfort for many years to come!

Warmest thanks,
Sofas and Stuff

Betygsatt 5 av 5 stjärnor

Why would you go anywhere else to buy your sofa!

From the moment you walk into the showroom in Tunbridge Wells (with free parking directly outside the countryside location) you are made to feel that you are the most important person that has ever visited the showroom. The friendly and helpful advice from Jo Willet and her colleagues was wonderful. The extensive range of Sofas and fillings is incredible. The service continues with the delivery of the sofa's. The two delivery men were friendly, courteous and respectful of our home. All in all, we are delighted that we choose to purchase our Sofa from Sofas & Stuff!

24 november 2025
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Svar från Sofas & Stuff

Good afternoon, Sam.

Thank you so much for your fantastic review. We're thrilled to hear that your experience at our Tunbridge Wells showroom was so welcoming and that Jo Willet and her colleagues were able to provide helpful guidance throughout your visit.

It’s wonderful to know you enjoyed our wide range of sofas and fillings, and that our delivery team made the setup process smooth, friendly, and respectful of your home.

We’re delighted that you chose Sofas & Stuff and hope your new sofa brings you comfort and enjoyment for many years to come.

Warmest wishes,
Sofas & Stuff

Betygsatt 5 av 5 stjärnor

Great experience, Great sofa!

Big big Thank you to all the staff at Sofas and Stuff! We should have come straight to you when we started this journey! We would have saved ourselves so much time and headaches. Cindy was extremely helpful, as she guided us through the process. This morning Dave and Gary delivered our stunning sofa. They were on time, friendly, helpful and informative. We will highly recommend Sofas and stuff! The sofa is stunning ! Beautiful craftsmanship, sturdy and very comfortable!

17 mars 2026
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Svar från Sofas & Stuff

Good afternoon, Margo.

Thank you so much for such a wonderful review. We're absolutely delighted to hear about your experience and that you’re so pleased with your stunning new sofa.

It’s great to know Cindy was able to guide you through the process and make things easier, and that Dave and Gary provided such a friendly and informative delivery experience. We’ll be sure to pass on your kind words to them all.

Your recommendation really means a lot to us, and we’re so glad you found us in the end. Enjoy your beautiful new sofa.

Warmest wishes,
Sofas & Stuff

Betygsatt 5 av 5 stjärnor

A great service from start to finish…

A great service from start to finish from the whole team at Sofas & Stuff .Cindy & Sam were very helpful when I visited the Fittleworth showroom to start looking for a sofa for my small sitting room which arrived last week .It fits perfectly, is a beautiful quality & very comfortable to sit in I would also like to thank the team who made the sofa Sam& Lewis delivered the sofa as promised & it was assembled efficiently thank you everyone

11 mars 2026
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Svar från Sofas & Stuff

Good afternoon, Jane.

Thank you so much for your lovely review. We're delighted to hear you had a great experience from start to finish with our team.

It’s wonderful to know Cindy and Sam were able to help you find the perfect sofa for your sitting room, and that it fits beautifully and is just as comfortable as you’d hoped. We’ll also be sure to pass on your thanks to Sam and Lewis for a smooth and efficient delivery.

Thank you again for your kind words - we hope you enjoy your new sofa for many years to come!

Warmest wishes,
Sofas & Stuff

Betygsatt 5 av 5 stjärnor

From start to finish a fantastic !!!

From start to finish a fantastic experience with Sofa & Stuff. Excellent advice and guidance in the showroom followed by great communication in the run up to delivery. Gary and Dave who delivered and set up our sofas and footstool were super friendly, polite and professional. The quality of our new furniture is really outstanding. Such a refreshingly great service will highly recommend!!!

17 mars 2026
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Svar från Sofas & Stuff

Good afternoon, Mark.

Thank you so much for your wonderful review. We're delighted to hear you had such a fantastic experience from start to finish, from the advice in the showroom through to delivery.

It’s great to know Gary and Dave made such a positive impression and that you’re so pleased with the quality of your new sofas and footstool. We’ll be sure to pass on your kind words to them.

Thank you for your recommendation-it really means a lot to us. We hope you enjoy your furniture for many years to come.

Warmest wishes,
Sofas & Stuff

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