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Snap Finance UK Omdömen 

1 336
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I needed finance to pay for my dental treatment and applied with snap, answered a few questions and allowed a search and was given an amount that was affordable for me thus allowing me to go ahead wit... Se mer

Betygsatt 1 av 5 stjärnor

After 3 years of paying on time never missed a payment on my mobility scooter my scooter broke down I applied for finance for new scooter and was rejected I have a credit score of 700 have a perfect p... Se mer

Betygsatt 5 av 5 stjärnor

Helpful and friendly staff plus delivery driver thay all are friendly and thay make you feel welcome i have had a good chat and a laugh with everyone I have spoken to they really make you feel at ea... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been a Snap Finance customer for several years, and I cannot praise them enough. They are very straightforward in their dealings, no shady small print, no taking extra direct debit payments, an... Se mer

Företaget har svarat

Företagsinformation

  1. Finansiellt institut

Skrivet av företaget

Financing from Snap helps merchants help their customers. Empower your customers today with finance from Snap Finance. Join now.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 94 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(1 336)

181 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Easy no fuss finace for my carpet and…

Easy no fuss finace for my carpet and vinyl. Great customer service and no hassle.
Great choice.

19 januari 2026
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Jo, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

Helpful

Helpful, fast communication and very easy to use my snap card

10 december 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Deborah, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

I would rate more if I could as they…

I would rate more if I could as they are so easy to use and deal with and the customer service is very professional perfect response with emails. Will be using these again for sure

16 januari 2026
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Kerry, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 3 av 5 stjärnor

Bit of a let down

Users of Starling Bank need not apply…

Really disappointing experience in that I was approved and accepted the loan offer, but when it came time to enter my BACS details apparently these cannot be verified (despite the automatic validation thingy confirming it was a real bank account and despite my having checked the details a million times.

Customer service was okay but weren’t able to offer any resolution sadly.

15 januari 2026
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Ian, thank you for taking the time to review. We are sorry we were unable to further assist you on this occasion, we have taken your feedback onboard. Please reach out to our customer service team if you have any questions. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

Absolutely amazing

Snap finance have been absolutely amazing they are a very good company and friendly and polite and very knowledgeable and have helped me so much well done 👏

5 januari 2026
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Phillip, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

Well it came at the right time not only…

Well it came at the right time not only for Christmas but my Big television broke and my inset electric fire so I was able to purchase these right away and the monthly payments are good.

3 december 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Helen, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

Your representative was fantastic and…

Your representative was fantastic and the feedback was awesome.

20 december 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi John, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

You get updated all the time

You get updated all the time
They help all the way from start to Finise
You get a Problem they help

17 december 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi William, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 1 av 5 stjärnor

Don't answer my texts or email...I…

Don't answer my texts or email...I bought items online and ghe funds went to ghe retailers but then on the app it says on all of the transactions rejected,so now what if I receive the goods will I be robbing the company..so blooming confused..

4 december 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Good afternoon,

Thank you for your review; I am so sorry to hear about your negative experience. Unfortunately, we have been unable to locate your account with the details provided, so we have submitted a request for more information.

Alternatively, please feel free to give us a call on 03300 109381 so we can look into resolving your issue for you as soon as possible. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

Got helped by Maria today

Got helped by Maria today, sorted my problem super fast and was absolutely lovely!

2 december 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Emma, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 4 av 5 stjärnor

Very patient

After a lot of messages they were very patient with me and we got things sorted

21 november 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Frank, thank you for your 4* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

First time using them and I have no…

First time using them and I have no complaints at all. It was a very quick and easy process. Excellent service.

20 januari 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Diane, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

Excellent

Excellent service
Easy to use and deal with customer service
Perfect response with emails
Will defo use again

27 oktober 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Romina, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

Great support

Got into a bit of financial bother after having to give up work due to health reasons.
The team were really supportive and helped me work out a plan to get me back on track
Thank you

23 oktober 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Kim, thank you for your 5* review. We are so pleased to hear you are happy with the support you have received from us. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

It was real easy and assured to get…

It was real easy and assured to get finance from snap finance thank you very much

21 augusti 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Shirley, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

I was assist by Maria and she was…

I was assist by Maria and she was amazing

21 oktober 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Alda, thank you for your 5* review. We have passed on your feedback and are so pleased to hear you were happy with the service provided. Many thanks, Snap Finance.

Betygsatt 1 av 5 stjärnor

Worst customer service

The payments links they sent over the text doesn’t work and I have requested call backs few time and never received a call. Now they are blaming me that I missed payments. I have sent all the screenshots of the errors i got using the link provided by them still they wouldn’t consider that. I have cleared everything and closed the account so that I don’t have any hassle. Even though their payment links doesn’t work they have updated in my credit file that I missed the payment. What a shame. Worst customer service

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hello Manohar Kosaraju,

Thank you for your review; I am so sorry to hear about your negative experience.

We assure you that want to get this issue resolved for you as soon as possible, so we’d like to raise a formal complaint on your behalf. In order for us to do this, please could you either call us on 03300 109381 or email us at complaints@snapfinance.co.uk so we can take your details and begin the investigation.

Many thanks, Snap Finance.

Betygsatt 5 av 5 stjärnor

Outstsnding…

Snap finance are honestly brilliant,staff always happy to help,my recent enquiry was dealt with in a kind and proffesional manner

6 oktober 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Hi Julie, thank you for your 5* review. We are so pleased to hear that you are happy with your experience with us. Many thanks, Snap Finance.

Betygsatt 2 av 5 stjärnor

Customer service a bit lacking

The process of applying is straightforward but there are a couple of negatives for me.
The app frequently doesn’t work and gets stuck on the login screen.
Customer service isn’t great. I used the chat function to try to sort a more complex query about a wheelchair purchase and the agent was really unhelpful. No care for customer service and certainly no going the extra mile to find a solution. Luckily the company where I am purchasing a wheelchair was much more accommodating!

3 oktober 2025
Omdöme utan inbjudan
Logotyp för Snap Finance UK

Svar från Snap Finance UK

Good afternoon Lina, thank you for your review and I am sorry to hear of the issues you have been facing. Unfortunately, we have been unable to locate your account with the details provided, so we have submitted a request for more information.
Alternatively, please feel free to give us a call on 03300 109381 so we can look into resolving your issue for you as soon as possible. Many thanks, Snap Finance.

UPDATE 07/10/2025

Good morning Lina, thank you for submitting the request for more information. We can see you have raised a formal complaint and our complaints team will be in contact with you in due course. Many thanks, Snap Finance.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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