Meg saved the day! Amazing customer service. I ordered a helmet and elbow and knee pads for my son’s birthday and clicked the wrong shipping option. As soon as I’d paid I realised what I’d done and em... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Initial order despatch was quick and efficient. Unfortunately, through no fault of Skatehut the item that arrived had a minor defect. However, the way it was dealt with and how quickly the replaceme... Se mer
Placed an order and immediately realised I’d made an error once clicking pay. Reached out to the team via their online chat and spoke to molly. Safe to say she had the issue dealt with within... Se mer
Avoid Avoid Avoid Ordered a part for my daughter’s scooter on next day delivery, part never turned up and had an email saying I needed to contact the seller. On contact I was told I needed to wait a... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Next Day Delivery - Order Now, Great Prices and Great Service, Ice Skates, Skateboards, Decks, Micro Scooters, Longboards, Heelys & Powerisers Online from Skatehut UK
Kontaktuppgifter
Storbritannien
- www.skatehut.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 9 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Meg at skatehut was extremely helpful…
Meg at skatehut was extremely helpful and sorted an issue with my order very quickly which means my nephew will get his birthday present so I am very grateful!
Meg.
Meg has been brilliant, quick responses, clear communication and very helpful. Thank you 😊
Meg is a credit to SkateHut … I needed…
Meg is a credit to SkateHut … I needed assistance in building a custom scooter for grandson, she pointed me in the right direction and kept me updated throughout the process. My grandson will be delighted with his gift
Great customer service
The order arrived promptly but because it was a birthday present we didn’t check the parcel immediately for all items. When we did we noticed something was missing. We were made aware that smaller items are usually being placed inside bigger boxes. We found the item.
I like their customer service and order issues were dealt with confidently and knowledgeable by Meg.
Sales communication
I had some trouble ordering things online from skatehut so I needed to contact the sales team. I was so surprised that they came back to me within minutes and Meg took the time to quickly sort everything out and fix things in a very efficient and really lovely and friendly way! I am so impressed with her!
I had a problem with my order and a…
I had a problem with my order and a worker by the name Meg was very friendly and helpful On the emails and gave me reassurance on the parcel
Really helpful thank you Meg
Meg was very helpful
Meg was very helpful. Despite not having the part I required, Meg provided with an alternative company to source the part. Went that extra mile which is always a positive experience.
Great customer service
Great customer service. And quick responses to any queries
I had an issue re the delivery address…
I had an issue re the delivery address when I placed an order (my fault)
First thing Monday, I used the online chat and Molly couldn't have been more helpful. She changed the delivery address for me really quickly before dispatch and saved me a lot of hassle. Thanks again.
Very prompt and helpful answer from…
Very prompt and helpful answer from customer services (Meg). Thanks Skatehut.
Excellent Customer Service
I contacted Skatehut after Yodel stated i should contact them due to a delay.
I contacted them by phone and Meg was very helpful and told me about the inpost change was the delay. She said she would monitor for the next couple of days.
She emailed me the following day with an update on the delivery, and it has arrived safely.
Excellent customer service.
Prompt, efficient & friendly customer service
I sent a request through early this morning. It was picked up immediately by Meg who responded to me with all of the information and recommendations I needed in a very prompt, efficient and friendly manner. It's an absolute pleasure doing business with them.
Issue with delivery
Made a purchase and the order was delivered in a very poor state due to how it had been handled by the courier. I contacted SkateHut and had the pleasure of dealing with Meg. My issue with the items was resolved very quickly. Meg is an asset to the team!! Great job.
Absolutely disgusting experience
Absolutely disgusting experience, when by mistake was ordered S size instead of M so sales representative on the phone just blamed me instead of offering exchange . I was about to buy 2 for both kids and ordered 1 to double check. After returned it on 22/05/2026 I still havent received a refund , but luckily found another company who sells them cheaper and I suggest everyone to run away from this unprofessional behaviour with clients. Instead of solving issues they making your life hard. Useless company .ORDER NUMBER 5003083898
Meg was very helpful when I messaged…
Meg was very helpful when I messaged her about a code not working for me. She suggested steps which I had done previously but also replied that if it wouldn’t go through, I could contact her and she would arrange the discount after purchase.
I eventually managed to make the discount work by setting up a completely new account but her advice and offer were very helpful.
Excellent customer service!
Delivery
I received my delivery on time but I had to query a missing part. I liaised with a person called Meg who was super helpful and was able to resolve my issue straight away. I was grateful for the quick response as the item was a gift for my son. Customers service and aftercare was great!
Meg sent over all answers to my query…
Meg sent over all answers to my query which was great and helped us no end with our order.
Very pleased with the service 👍
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








