Meg saved the day! Amazing customer service. I ordered a helmet and elbow and knee pads for my son’s birthday and clicked the wrong shipping option. As soon as I’d paid I realised what I’d done and em... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Initial order despatch was quick and efficient. Unfortunately, through no fault of Skatehut the item that arrived had a minor defect. However, the way it was dealt with and how quickly the replaceme... Se mer
Placed an order and immediately realised I’d made an error once clicking pay. Reached out to the team via their online chat and spoke to molly. Safe to say she had the issue dealt with within... Se mer
Avoid Avoid Avoid Ordered a part for my daughter’s scooter on next day delivery, part never turned up and had an email saying I needed to contact the seller. On contact I was told I needed to wait a... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Next Day Delivery - Order Now, Great Prices and Great Service, Ice Skates, Skateboards, Decks, Micro Scooters, Longboards, Heelys & Powerisers Online from Skatehut UK
Kontaktuppgifter
Storbritannien
- www.skatehut.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 9 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I emailed as a part had broken and was…
I emailed as a part had broken and was looking to find the correct replacement. Meg was very helpful and sent me a link for a few that would suit the model I had. Now ordered and on its way!
Fab help from Meg!
I had issues with an order and it being out of stock. Meg was fab and went above and beyond to provide me with help about when the item would be back with them to be dispatched to us. Constant updates from herself which was amazing.
Great customer service
Meg was able to help me with my order. Her replies were quick and her attitude pro-active which was really appreciated!
Quick responses to enquiries and fast…
Quick responses to enquiries and fast resolution of issues, thank you Meg
A satisfying end to a questionable order
I wasn't too happy, an order I had made had been nothing but messy since the start with failing chat features and delayed postage, but after me emailing about it today Meg resolved the issues quickly and even refunded my postage which was great.
The support team were great at handling…
The support team were great at handling our support query. Meg their advisor responded swiftly, knew exactly what our issue was and provided clear instructions on how to resolve. Thanks so much
It took a while to be shiped but any…
It took a while to be shiped but any concerns i had were quickly handled by someone called meg she was so much help
Meg was fantastic and made sure my son…
Meg was fantastic and made sure my son received his new roller skates 🛼 in time for his birthday! 🎉 thank you so much Meg for your help!
Megs customer service was the best I’ve…
Megs customer service was the best I’ve ever experienced from purchasing something online. Her response time was super quick and she resolved my issue promptly. Meg is a credit to the company, I hope she is praised highly for her impeccable service. Thank you again 🙏🏽
Great customer service
Great customer service, Meg was polite, quick in her communications and very helpful!
Great service from Meg
Great service from Meg, sorted out the problem with no fuss or bother. Thank you.🙏
Very quick communication and great…
Very quick communication and great customer service
My experience with SkateHut was great
My experience with SkateHut was great, ordered what I needed, but there was a issue with the delivery company.
Meg was straight back to me and kept me updated after I raised the issue they were super friendly and super helpful.
Meg at Skatehut was extremely helpful…
Meg at Skatehut was extremely helpful when I had a delayed order through no fault of their own.She was very friendly and refunded my next day delivery charge due to the item not arriving on time.Excellent customer service and very quick response time.Thank you Meg 😃
Speedy customer service response and resolution from Meg. Ironed out a next day shipping issue. Good company to deal with! Thanks!
Speedy response and resolution
Credit to Meg
Credit to Meg for sorting my order with delivery, can not be more appreciative with how easy Meg sorted my issue
Meg was super helpful with an online…
Meg was super helpful with an online query. Quick response, answered my question and is trying to get the information I need for a present. Great customer service.
First time dealing with Skatehut and it…
First time dealing with Skatehut and it was exceptional service.
I had a faulty Scooter i bought for my teenage son when I noticed a fault on the stem. I contacted Meg, one of the agents, who dealt with the issue swiftly and organised a replacement in super quick time. Thanks again Meg you made a child very very happy!
Absolutely excellent customer service
Absolutely excellent customer service. I contacted them regarding some prizes i had won via a 3rd party competition and they went above and beyond to help me even though it isnt directly through their company, particularly meg. She was extremely polite and helpful. She is a credit to the company and deserves a raise!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








