I had contacted most of the cremation companies and found Simplicity cremations the friendliest to speak to and eager to help with my questions. The explanatory paperwork was sent to me within hours.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was very happy with the service. Jennie kept me well informed at all stages of the process. She was kind and professional at all times. I was particularly pleased that my initial conversation was... Se mer
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I did a lot of research before choosing Simplicity Cremations. The sudden death of my partner was a shock and of course I was very emotional. Rebecca from Simplicity Cremations was superb. So un... Se mer
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Simplicity Creations help make a very difficult and painful time so much easier. They are very professional very caring and understanding and made sure everything that mattered was organised e... Se mer
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Företagsinformation
Skrivet av företaget
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Kontaktuppgifter
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Storbritannien
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Utmärkt
689 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 76 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All verry easy
24 augusti 2026
Svar från Simplicity Cremations
Dear Mr Robson,
Thank you for your review. We're pleased to hear you found the process easy.
Well done and nice service.
24 augusti 2026
Svar från Simplicity Cremations
Dear Mr Ng,
Thank you for your review. We're pleased to hear you were happy with the service you received.
Svar från Simplicity Cremations
Dear Marie,
Thank you for your kind words. We're pleased you found everything polite, respectful and efficient.
Excellent service
From my initial enquiry to collecting my brother's ashes Symplicity Cremations were so helpful and kept me updated every step of the way. Staff showed compassion and understanding which was a great comfort to myself and my family. Thank you so much.
25 augusti 2026
Svar från Simplicity Cremations
Dear Sandra,
Thank you for your kind review. We're sorry for the loss of your brother, and we're honoured we got to help care for him. We're so pleased to hear the team took care of you and your family every step of the way.
Exceptional care and understanding
I did a lot of research before choosing Simplicity Cremations. The sudden death of my partner was a shock and of course I was very emotional.
Rebecca from Simplicity Cremations was superb. So understanding and compassionate. And didn't mind me rambling on while I gave her all the details she needed. Rebecca kept me informed of every stage and even checked on how I was coping. Everything went smoothly exactly as had been explained to me complying with my wishes. Rebecca made the process so easy even for me despite the grief I was feeling. I am so impressed thst when I am ready I will take our a plan with them for myself. Thank you.
20 augusti 2026
Svar från Simplicity Cremations
Dear Mike,
Thank you so much for sharing your experience. We're so sorry for the sudden death of your partner, but we're glad Rebecca took care of you both with such compassion and support during such a difficult time. We're so grateful for your recommendation, and are happy to help in accommodating your plan when the time is right.
It provided me with an inexpensive and…
It provided me with an inexpensive and professional option to a formal funeral
17 augusti 2026
Svar från Simplicity Cremations
Dear Diana,
Thank you for your review. We're so pleased to hear you felt the service was inexpensive and professional and gave you an option you were happy with.
Very easy to complete on line and when…
Very easy to complete on line and when I spoke with your support team I found them extremely helpful.
14 augusti 2026
Svar från Simplicity Cremations
Dear Philip,
Thank you for your review. We're so pleased to hear you found the process easy with helpful support from the team.
Very straightforward process offering…
Very straightforward process offering complete comfort whilst offering support every step of the way..
21 augusti 2026
Svar från Simplicity Cremations
Dear Dr John,
Thank you for your review. We're so pleased to hear you found the process supportive, straightforward and that it provided you comfort.
Very helpful and exactly what I was…
Very helpful and exactly what I was looking for, thank you.
21 augusti 2026
Svar från Simplicity Cremations
Dear Anthony,
Thank you for your review. We're pleased you found the team helpful and gave you exactly what you were looking for.
Got funeral plan at 69 and pensioner
Got funeral plan at 69 and pensioner, asked for a physical card for £50 Asda free card , told have to get one on line not technical, so presume won’t get that, should have bygone for a reputable firm now realised there under review, can I get the money back paying over £70 a month, trying to cancel won’t allow at the moment,
18 mars 2026
Svar från Simplicity Cremations
Good morning,
Thank you for sharing your feedback with us. I am sorry to hear you were dissatisfied with the service you received.
If you would like to discuss these issues further, I would be happy to speak with you and investigate the concerns you have raised through our formal complaints process. Please feel free to give me a call on 0800 731 0655.
Alternatively, if you would prefer to cancel your funeral plan you can call our Simplicity Team on 0808 304 3840 and they will arrange this for you.
Kind regards,
Jade
Svar från Simplicity Cremations
Dear Lisa,
Thank you for your kind recommendation. We're so pleased you found the staff and service to your satisfaction.
Mind did not have my name on
18 augusti 2026
Svar från Simplicity Cremations
Good morning Barbara,
Thank you for your feedback, and I am sorry to hear you are unhappy with the details on your funeral plan.
If you would like to contact us to give more detail, we would be happy to look into the concerns you have raised. We are available to call on 0800 731 0655 or alternatively you can email your details to Complaint.Resolutions@Dignityuk.co.uk
Kind regards,
Jade
Rebecca ray was vary professional
Rebecca ray was vary professional, kept us informed all the way (excellent), no problems, would recommend simplicity.
20 augusti 2026
Svar från Simplicity Cremations
Dear Douglas,
Thank you for your recommendation. We're so pleased Rebecca offered you such a professional and informative service.
Knowledgeable lady
19 augusti 2026
Svar från Simplicity Cremations
Dear Lucy,
Thank you for your review. We're pleased to hear you found our team member knowledgable to provide the information you needed.
easy to fill form,clear simple.
20 augusti 2026
Svar från Simplicity Cremations
Dear Mr Armsden,
Thank you for your review. We're so pleased you found the process clear and simple.
Have my funeral policy with them very…
Have my funeral policy with them very helpfull and caring and help you make the right choices and prices are amazing
28 april 2026
Svar från Simplicity Cremations
Dear Jamie,
Thank you for sharing your experience. We're so pleased to hear that you find our team caring, helpful and supportive. We're grateful for you having your plan with us at a price you're happy with.
Simple online process
12 augusti 2026
Svar från Simplicity Cremations
Dear Customer,
Thank you for your review. We're pleased to hear you found the online process simple.
The only thing that stopped this from…
The only thing that stopped this from being five star review was that i always felt the person I spoke to was following a script. When I asked a question it appeared to disrupt the flow and I never thought I got a satisfactory answer. Was less of a comfortable telephone conversation and more like a dictation of rules and regulations.
19 augusti 2026
Svar från Simplicity Cremations
Dear Pamela,
Thank you for your honest review. We take your comments seriously and will use them to shape further training for our team.
Easy to talk with explains everything…
Easy to talk with explains everything without complicating matters
11 augusti 2026
Svar från Simplicity Cremations
Dear Wendy,
Thank you for your review. We're so pleased to hear our team were easy to talk to and explained everything clearly for you.
Svar från Simplicity Cremations
Dear Pauline,
Thank you for your review. We're delighted to hear you're pleased with the service.
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