The driver always comes early to the meeting point to meet us and discuss and review information. They keep you updated via whatsapp, and if you ask about the luggage at any time, they respond pr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Driver Chris arrived even 30 minutes earlier to our hotel in Paris. Foreseen departure at 06.30 and he was already on his way to London at 06.25 with 13 luggages. Communication was perfect via What... Se mer
My experience was very good, i wanted same day service between london-paris, during weekend.. they delivered everything dood to door based on my requested timing.. definitely will use it again
We used Sherpr for as part of an ovesears move. They were a few weeks late and one box short. It also took them 8 months to issue the VAT bill, which came as a surprise. We still don't know if we pai... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Ship luggage, boxes and sports equipment from just £20. Avoid airline excess baggage fees with our no-hassle, door to door delivery service.
Kontaktuppgifter
Hoxton Square, N16HW, LONDON, Storbritannien
- support@sherpr.com
- support@sherpr.com
- www.sherpr.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The company has helped me with all the…
The company has helped me with all the customs formalities and guide me through the painful process of an international moving. The price was lower than other companies.
I highly recommend Sherpr because of its quick and efficient responds to my emails and its competitive price.
5 stars to Sherpr
I had a great experience—my items…
I had a great experience—my items arrived safely and intact, and the customer service agents especially Marie was exceptionally helpful and committed to ensuring my shipment was delivered according to my schedule.
I highly recommend Sherpr for international shipping.
The experience was good
The experience was good, despite a small delay the team has been great in providing me with updates and the package reached the destination within the said timeframe.
This company was great to work with
This company was great to work with - friendly, helpful staff, reasonable rates, and fast delivery! I will use them again.

Svar från Sherpr
SHERPR is a great idea ….
SHERPR is a great idea ….
for somebody like me ( getting on and with poor mobility!). I love travelling in Europe by train, and I was able to send on a larger suitcase to my final destination. It was how it was done I guess back in the 1920’s!

Svar från Sherpr
It went very smoothly
It went very smoothly. I didn’t have worry about anything. It was great.

Svar från Sherpr
8 BOXES DISAPPEARED. NEVER DELIVERED
They collected 8 boxes from my sold property in Spain.
In November last year. Still not turned up. They offered me £100 compensation IF I gave them receipts within 7 days.(used house contents !!) Did not get my money back. Shocking company. If things get delivered its only luck. DO NOT TOUCH.

Svar från Sherpr
Joe is wonderful!
Couldn’t be happier! I was so anxious about shipping my bags across the world but Joe was so helpful, he answered all my questions, was patient with my changing requirements and was super responsive to all my emails! So so so grateful! Received my bags today as if by magic ✨
Great experience and fab customer…
Great experience and fab customer service, very trustworthy courier provider.
The Best for shipping
The best. I had such a great experience with Sherpa, incredible value for money but it was the service that was second to none. A few hurdles on the way, mainly due to my mistakes but Marie and Joana made everything so easy with zero stress. For sure I will use them again and will recommend them.
best service from Joana and Marie
I got the best service from both Joana and Marie at Sherpr. I moved my personal belongings from Spain to UK this month and they helped me through the whole process. Both were always available to assist me and anticipate all of that would be needed. I was really anxious about the process and they made me feel supported at all the stages of it. I couldn't be happier and I would not hesitate to use their service again.
Do Not Use - hidden fees bad service
Do Not Use! A technical issue let me book on a day when they don’t collect, took 4 days to arrange a transfer. Terrible communication. Then hidden costs everywhere including £44 in taxes. Then over a month later they charged me another £50 for some minor thing - and just take it from your account! Terrible experience

Svar från Sherpr
Bag took 2.5 months to travel from LA…
Bag took 2.5 months to travel from LA to New York (shipment on Jan 6, bag delivered mid March after I chased them almost every day) and it was destroyed upon arrival. Sherpr makes it hard to claim for anything (you need receipts for everything in the bag)…and then Sherpr, in comms a month later, in April, charged me more money for it as it was slightly heavier than expected. Tired of dealing with them, so here is a review instead!

Svar från Sherpr
Highly recommend Sherpr
This is our second time using Sherpr to ship our boxes from France to the UK, and everything went more or less smoothly. Our items were held up in customs, but the Sherpr team was super responsive to our inquiries, and they also sent chasers to customs to see the issue for the hold-up. Overall, all of our items arrived without many issues. They are also super flexible with changing the pickup date and the number of boxes you can ship, as long as you book the flexible option, which was super useful. A big shoutout to Chelsea and Marie for being super great via the online chat functions for any questions or concerns I had. I would highly recommend Sherpr to anyone looking to ship their items
Excellent shipping brokers
Customer service spot on and very helpful, thank you Joana Batista
Fantastic Service using Sherpr.
Fantastic Service using Sherpr.
Duncan King was very friendly very efficient and very helpful completing the customs documents.
The service was fast and all three boxes were not damaged. They picked up my order as promised.
Duncan King you rock.
I will use your company in the future 🙂
We chose Sherpr to ship 10 boxes for a…
We chose Sherpr to ship 10 boxes for a move from Germany to USA. The team was very friendly, professional and supportive (thanks to Joe, Joana, Marie and Sammy). They helped us through every step of the move. Our boxes were blocked in customs for some days and some of our fragile things arrived broken. (I wouldn’t send anything fragile). But the Sherpr team supported us and helped to solve every problem.
Move from France to the UK
Joe and Joana were really helpful throughout the whole process. My items were delivered on time and all intact. However I would advise using strong cardboard boxes for any fragile items.
Excellent Experience, Wonderful Shipping Service
Excellent experience! Duncan was incredibly helpful in arranging the shipment and helping me with the details. Customer support from Chelsea, Maria and the team has been outstanding all the way through the process. The shipment arrived safely and everything went smoothly. A BIG Thank You!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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