I went to Paris using Eurostar and the thought of taking suitcases with me on the train was horrendous - First Luggage came to my rescue. My suitcase was waiting for me in my hotel room, and on my re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... Se mer
Always always had a great service from First Luggage. This time even though the couriers vehicle had broken down and couldn't collect the suitcase, First Luggage sent someone else out straight away.... Se mer
Great service. We got our luggage delivered home within 3 days, we had regular updates and were able to track it very easily. The only thing I found challenging was to get help when having difficult... Se mer
Företagsinformation
Skrivet av företaget
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Skrivet av företaget
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Kontaktuppgifter
120 Salmon Street, NW9 8NL, London, Storbritannien
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
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Excellent service all round and prompt…
Excellent service all round and prompt attention at all times
Very easy to use and luggage arrived on…
Very easy to use and luggage arrived on time at our hotel
Amazing service - enables me to use the Eurostar without the worry of luggage
I went to Paris using Eurostar and the thought of taking suitcases with me on the train was horrendous - First Luggage came to my rescue. My suitcase was waiting for me in my hotel room, and on my return, the case was collected on the Monday and arrived back to my home on Tuesday. Amazing service and it enables me to use the Eurostar without the worry of luggage.
Very professional team
Very professional team. Always available and ready to accommodate last minute changes
Excellent service…
Excellent service and communication throughout the delivery process.
Everything was smooth and nice
Super efficient and good value for your money
The company representatives that arranged the service did so quickly and filled all details for us . They also changed the date with no issue when I had to postpone the collection by a day and most importantly the luggage arrived to its destination in a day and a half so way before the estimated original date.
We have used First Luggage for years and will continue to do so! Thank you.
Easy and super efficient
Easy and super efficient
The bag arrived in just 4 days from Florida to France !
Really easy to use service
Really easy to use service. Collected on time. Delivered on time. Hassle free. Can speak to a real person and not wait for hours on hold!!
Great!!!!!
it’s all so easy
it’s all so easy! Just a wonderfully simple way of transporting your clothes , I will be using first Luggage every time I travel from now on, ANNE REID
Outstanding
All done online. Simple and easy to follow the instructions. Case was collected in the date as stated and delivered in Miami the very next day.
Could not have wished for anything better.
Will continue to use the company as always
Easy booking and great customer…
Easy booking and great customer service.
No issues with collection and delivery.
Makes the holiday relaxing
Not to have to carry a suitcase onto an over crowded train.
My husband is waiting for a new shoulder and I didn't want to see him in pain when lifting the suitcase. So im very grateful for this service. so thank you and happy new year!
Excellent service from start to finish
Friendly and helpful service from start to finish, ensuring all stages of collection and delivery were communicated clearly Would thoroughly recommend. Thank you David!
First Luggage - Highly Recommend
First Luggage was recommended to me, and I was impressed from the very first point of contact. The process — from quotation through to collection and delivery, was seamless and highly professional. I would not hesitate to recommend their services.
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