The operative was excellent. SES tecnology not for purpose. Website down the last few weekends. Will only take a meter reading up to 22nd of the month for a bill then raised at the end of the m... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
There were many unresolved issues we had with the SES Business Water which were taking a long time to resolve. Monika Lagiewka was brought in to help. She managed to sort out quite complex issues to b... Se mer
Företaget har svarat
I would like to commend Shamiela Lazarus for the excellent service she provided. Shamiela was kind, friendly, and extremely helpful throughout our interaction. She took the time to answer all of m... Se mer
Företaget har svarat
Very good service, Ethan was very well spoken and very exact on his security questions. Sorted out my 3 issues very quickly and easily and sent me the documents required as soon as the call was done.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
SES Business Water provides water and wastewater services for businesses across England and Scotland. We put our customers at the heart of everything we do, and we strive to provide the highest quality of service to each and every one of them. Our team are there when you need them, and they are dedicated to ensuring that the products and services we offer meet the unique needs of the wide variety of businesses we work with.
Kontaktuppgifter
London Road, RH1 2JH, Redhill, Storbritannien
- 0203 750 9300
- query@sesbusinesswater.co.uk
- www.sesbusinesswater.co.uk
4,7
Utmärkt
406 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 68 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service—friendly
Great customer service—friendly, helpful, and very professional. I’m really happy with the service and would definitely recommend them!
Thanks,
Kith Cars Ltd
10 september 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your wonderful feedback. We're delighted to hear that you received friendly, helpful, and professional service. It's great to know that you were happy with your experience and would recommend us to others. We really appreciate you taking the time to share your comments.
The agent was able to understand the…
The agent was able to understand the stance I was taking and agreed to review the amount owed once meter readings have been submitted.
9 september 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your feedback. We're pleased to hear that the colleague you spoke with took the time to understand your concerns and was able to agree to a review of the balance once your meter readings have been submitted. We appreciate you taking the time to share your experience and are glad that your query was handled positively and constructively.
Thankyou you Ethan Heuvl for your help
Thankyou you Ethan Heuvl for your help. You were very helpful and consise.
9 september 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your feedback. We're delighted to hear that Ethan Heuvel was able to help and that you found his assistance helpful and concise. We appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Ethan.
Sanapadou dealt with my query…
Sanapadou dealt with my query efficiently, she was very helpful!
8 september 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your feedback. We're delighted to hear that Sanapadou was able to deal with your query efficiently and provide such helpful support. We appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Sanapadou.
Sanapadou Sineyile was very helpful and…
Sanapadou Sineyile was very helpful and guided me through my query very professionally. Thank you
8 september 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your kind feedback. We're delighted to hear that Sanapadou Sineyile was able to assist you with your query and guide you through the process in such a professional and helpful manner. We really appreciate you taking the time to share your experience and will be sure to pass on your comments to Sanapadou.
Customer Change Request
Jaden was very quick to appreciate the service I was seeking and to find the best route to achieve it. As it had been on my mind for some time how best to reach the resolution, his explanation of the route through the process was very helpful.
4 september 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your kind feedback. We're delighted to hear that Jaden quickly understood the support you needed and was able to guide you towards the best resolution. It's great to know that his clear explanation of the process helped put your mind at ease and made it easier to understand the steps involved. We appreciate you taking the time to share your experience and will be sure to pass on your comments to Jaden.
Spoke with Ethan Heuvel regarding an…
Spoke with Ethan Heuvel regarding an outstanding commercial water bill - was very swift and efficient in providing the information we needed and was very friendly. Thank you!
4 september 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your feedback. We're delighted to hear that Ethan Heuvel was able to assist you with your enquiry regarding your commercial water bill. It's great to know that he provided the information you needed in a swift, efficient, and friendly manner. We appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Ethan.
I spoke to Sanapadou who was very help…
I spoke to Sanapadou who was very help and dealt with my query efficiently.
2 september 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your feedback. We're delighted to hear that Sanapadou was able to assist you and deal with your query efficiently. We appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Sanapadou.
Svar från SES Business Water
Thank you for your feedback. We're pleased to hear that you received good service. We appreciate you taking the time to share your experience and are glad we could help.
Sanapadou was very knowledgable and…
Sanapadou was very knowledgable and professional and dealt with requests immediately.
A pleasure to talk with him.
Many thanks,
Tim Heywood
1 september 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your kind feedback. We're delighted to hear that Sanapadou provided such knowledgeable and professional service and was able to deal with your requests promptly. It's wonderful to know that you found him a pleasure to speak with. We really appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Sanapadou.
Shamiela was exceptional
Shamiela was exceptional. She successfully helped me with my query and was very helpful, patient and courteous on the call too.
27 augusti 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your wonderful feedback. We're delighted to hear that Shamiela was able to successfully help with your query and that you found her to be helpful, patient, and courteous throughout the call. We really appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Shamiela.
Spoke to Ethan Heuvel to set up a…
Spoke to Ethan Heuvel to set up a Direct Debit for our charitable organisation. The task was completed successfully.
I am happy with overall service and the call was answered quickly.
26 augusti 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your feedback. We're delighted to hear that Ethan Heuvel was able to assist you in setting up a Direct Debit for your charitable organisation and that everything was completed successfully. It's also great to know that your call was answered quickly and that you were happy with the overall service. We appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Ethan.
Svar från SES Business Water
Thank you for your feedback. We're pleased to hear that you found the service informative and helpful. We appreciate you taking the time to share your experience and are glad we were able to assist you.
Nice Experience
The lady was very clear and precise, very courteous and extremely helpful. I am really appreciative to get such a pleasant helpful person to guide you through. I wish all utility companies were like this-plus did not have wait more than a minute or to to be connected. Always a bonus!
25 augusti 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your wonderful feedback. We're delighted to hear that you found the service clear, courteous, and extremely helpful. It's great to know that our colleague was able to guide you through the process and make your experience such a positive one. We're also pleased that your call was answered so quickly. We really appreciate you taking the time to share your experience and will be sure to pass on your kind comments.
Svar från SES Business Water
Thank you for your feedback. We're delighted to hear that you found the service polite and professional. We appreciate you taking the time to share your experience.
Ethan Heuvel was very helpful & dealt…
Ethan Heuvel was very helpful & dealt with my enquiry thoughtfully & without any fuss.
24 augusti 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your kind feedback. We're delighted to hear that Ethan Heuvel was able to assist with your enquiry in such a helpful and thoughtful manner. It's great to know your query was dealt with smoothly and without any fuss. We appreciate you taking the time to share your experience and will be sure to pass on your comments to Ethan.
Resolution
We heard from SES water immediately after our review and we are very happy with the explanation and the swiftness of answering us and explaining.
24 augusti 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for taking the time to update your review. We're delighted to hear that our team contacted you promptly and that you were happy with the explanation provided. It's great to know that the matter was addressed quickly and clearly, and we appreciate your positive feedback regarding the service you received.
Appreciated service
Very happy with the support I had received.
Professional staff and high level of service.
7 augusti 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your kind feedback. We're delighted to hear that you were very happy with the support you received and that you found our staff professional. It's great to know that we were able to provide a high level of service, and we appreciate you taking the time to share your experience.
My query was sorted immediately without…
My query was sorted immediately without delay. The advisor was helpful too.
20 augusti 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your feedback. We're pleased to hear that your query was resolved quickly and without delay. It's also great to know that the advisor was helpful throughout your interaction. We appreciate you taking the time to share your experience.
Didn't have to wait long to get through…
Didn't have to wait long to get through and Ethan was very helpful.
20 augusti 2026
Omdöme utan inbjudan
Svar från SES Business Water
Thank you for your feedback. We're delighted to hear that you didn't have to wait long to get through and that Ethan was able to assist you. We appreciate your kind comments about his helpful service and will be sure to pass them on to him.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.