Everything was great from ordering to receipt. Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I shou... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The bracelet is lovely better than expected the different lovely coloured stones the attachment is a silver like button with a pattern and slips through the leather Bought it as a present for daug... Se mer
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well made earrings,quick delivery ,came in a nice little bag,good price.i bought these earrings for my grandaughter to wear at her dad,s wedding.The reason i bought them was they appeared to be inten... Se mer
As a repeat customer I know that Sehaya can be counted on to provide not only great quality jewellry but great quality customer service too. Their earrings are simply stunning, their delivery really... Se mer
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Företagsinformation
Skrivet av företaget
We are a UK based company of handmade jewellery with natural stones and gems
Kontaktuppgifter
60 Windsor Avenue, SW19 2RR, London, Storbritannien
- sales@sehaya.com
- www.sehaya.com
4,5
Utmärkt
519 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have purchased two bracelets from…
I have purchased two bracelets from Sehaya
and have no complaints so far. Very happy with my purchases 👍
24 juni 2025
Svar från Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Delivered really quickly and the…
Delivered really quickly and the earrings are just lovely.
4 juni 2025
Svar från Sehaya
Hi Norma,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
I did not get the earrings that I…
I did not get the earrings that I ordered. I ordered lapus lazuli blue earrings. What I received were very nearly black! I'm still waiting for someone to contact me. I shall phone on them on Tuesday. Phoning is impossible. I wanted an exchange IF I could have the blue earrings. Instead I've agreed to return them. Such a shame but ?????
3 juni 2025
Svar från Sehaya
Hi Alan,
We have received two emails from you and we have responded to both of them promptly. Please make sure you check your junk folder as well in case our responses landed there.
Thank you
Best regards
Svar från Sehaya
Hi Lesley,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Lovely product (2 bracelets)
Lovely product (2 bracelets). Easy to order and arrived in a week . Both a good fit as well.
25 maj 2025
Svar från Sehaya
Hi Nick,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Stacey,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Really disapointed
Really disapointed, the items were tiny ehen they arrived, if I has seen rpthem in a shop would have not paid £10 for them both. Overpriced
31 maj 2025
Svar från Sehaya
Hi Keith,
Thank you for taking the time to leave a review
We can see that you ordered a Choker and a Bracelet. We are not sure what you mean by "tiny", can you please elaborate? Is it the case that they don't fit or you were expecting bigger stones?
We have a very attentive customer service and if you drop us an email we can assist with anything you may need
You could also return the items for a refund
Thank you again
Best regards
Svar från Sehaya
Hi Theresa,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Vanda,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Suzanne,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful bracelet
Beautiful bracelet, my daughter loves it. Just a shame there's nothing to say what its made from and nothing about the company,in the package,which I love that you can plant a tree,when you purchase anything. Please promate that.Great delivery.
25 maj 2025
Svar från Sehaya
Hi Michelle,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Including an information card has been suggested by other customers as well and we are looking how we could implemented it. Thank you again for the feedback.
Best regards
I was looking for something different…
I was looking for something different as a present and came across just the right earrings. The ordering was straightforward, the price very reasonable and delivery was quick. In real life, the earrings are a very good math in colour to those shown on the website and they turned out to be a perfect complement for a birthday dress, as I thought.
25 maj 2025
Svar från Sehaya
Hi Michael,
Thank you for taking the time to leave a review and all the details that you provided, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
First order satisfaction
First time I've ordered from Sehaya. The jasper earrings in lively colours caught my eye. An ideal birthday present for my daughter in law. As soon as she opened the little bag, she loved them & put them on straightaway. Also planned when she would be wearing them again. I will order again for myself & others from Sehaya. The tree was an unexpected extra.
6 maj 2025
Svar från Sehaya
Hi Teresa,
Thank you for taking the time to leave a review and all the details that you provided, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Ray,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Really good experience with Sehaya
Really good experience with Sehaya. The tiger bead necklace is great and looks great and everybody loves it too! Good quality !
3 maj 2025
Svar från Sehaya
Hi Narendra,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Just good and it would be nice not to…
Just good and it would be nice not to keep getting these reviews everyone you buy from wants one and it gets tideous and stressful if we don't like you we won't buy from you again that should be good enough
28 april 2025
Svar från Sehaya
Hi Jo,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
We are very sorry if you received an invitation to review your experience more than once... The reviews not only help us to maintain high standards and improve whenever possible but also helps people that have never shopped by us before get an insight on what experience they should expect.
Best regards
Svar från Sehaya
Hi Rob,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Jane,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
We do appreciate your continuous support and we cannot thank you enough for that
Best regards
Svar från Sehaya
Hi Graeme,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Very pleased with my purchase
Very pleased with the piece I purchased, it was just what I was looking for….
28 april 2025
Svar från Sehaya
Hi Nigel,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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