Seasons Holidays NO STARS - As a means of escaping our previous time-share contract on a 4-bedroomed villa at Slaley Hall, Hexham, we purchased "Loyalty Nights" x 49 in exchange, to be used against... Se mer
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Det här tycker kunderna
2 minutes ago New Most unimpressed with the maintenance of the unit that we stayed in at Whitbarrow Village. In desperate need of redecorating. Rusty radiators, peeling paint on them. Silicone... Se mer
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Been Seasons members for many years joining at Laugharne Park, rebranded Dylan Resort when the redevelopment plans were being constantly promoted. Now find the site no longer has “CORE” accommodation... Se mer
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Have been joining my family at their lodge for years and have visited many seasons resorts. Always had an amazing time and couldn’t recommend highly enough. Staff are so welcoming and know us by name,... Se mer
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Företagsinformation
Skrivet av företaget
Founded in 1983, Seasons pioneered advanced holiday homes at Dylan Coastal Resort, South West Wales, boasting unparalleled views. Expanding across the UK and Ireland, we've consistently enhanced our portfolio, attracting a loyal membership base over 35 years. Entering the 21st century, we intensified our efforts, upgrading our properties to coveted standards for rental or purchase. Our commitment has always been to ethical, customer-first service, and continuous learning, shaping our unique and cost-effective approach to holiday home ownership today.
Kontaktuppgifter
Wynchgate house, Woodlands Lane, BS32 4JT, Bradley Stoke, Storbritannien
- 01994 426000
- theownersteam@seasonsholidays.com
- www.seasonsholidays.com
2,4
Dålig
190 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had a great stay at Bude Coastal…
We had a great stay at Bude Coastal Resort back in January. Staff were super friendly and accomodation was pure luxury. We will be back!
10 mars 2024
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for the fantastic review -We can't wait to welcome you back in the future.
I cannot thank Joe Gibson enough for…
I cannot thank Joe Gibson at Clowance enough for his great customer skills, he explains everything in layman terms, he is very professional, always has a smile and nothing is too much trouble.
I have taken 3 contracts out with seasons and have not regretted any of them. Joe is a credit to Seasons and I hope he gets recognised for his hard work. A true trooper.
We love you Joe keep smiling and doing what you do best working for Seasons your personality alone will take you far and I wish you all the very best for the future.
One happy customer who has stayed at Laugharne, Whitbarrow, Clowance and used Club Tahiti and just come back from Cozumel. Cannot fault either. All talked through with Joe and then arranged. Never had any problems with Seasons.
Mrs Janice Trotman.
19 mars 2024
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for taking the time to leave such a fantastic review. We are pleased to hear you have had some really great experiences with us.
Just arrived at Clowance and our…
Just arrived at Clowance and our accommodation is lovely. Feels brand new. A soak in the hot tub was just what we needed after a long drive. A call out for Joe in Customer Relations too. Always pleasant and very personable. Looking forward to finding out what’s new at the resort.
19 mars 2024
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for the great review - We hope you have a fantastic stay.
It was amazing they gave us Lodge 23…
It was amazing they gave us Lodge 23 with the hot tub and it was amazing we will come again some day
2 mars 2024
Omdöme utan inbjudan
Svar från Seasons Holidays
It is amazing to hear about your positive lodge experience and we hope to welcome you back soon!
Svar från Seasons Holidays
Thank you for leaving a 5-star review. We are really pleased to hear that you had a great experience and we hope to see you again in the near future!
The staff are so friendly and helpful.
The staff are so friendly and helpful.
The site and facilities are first class
28 december 2023
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for leaving a 5-star review. It is amazing to hear that you enjoyed all that Seasons Holidays has to offer!
5 * service
Fantastic service very patient and couldn’t do enough for me. Communication at its best would highly recommend. *****
7 februari 2024
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for leaving a 5-star review. It is great to hear that you would recommend us. We hope to see you again in the near future!
Long time members are treated badly and…
Long time members are treated badly and the accomodation they offer are disgraceful dirty and damp in the so called "Core accomodation" where long term members are being accomodated and barred from other sites.Unless you pay them thousands of pounds more.The health board should go and look at these run down accomodation units.SeasonsHolidays should be held accountable for treating long term members in such a way.
17 juni 2023
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for taking the time to share your feedback. We would be keen to discuss this with you further to help move towards a resolution. To help us investigate, please could you email the following address: theownersteam@seasonsholidays.com
We love the location of Whitbarrow
We love the location of Whitbarrow.
The facilities are good.
Everyone is very friendly and helpful.
As always a great experience
12 januari 2024
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for sharing your positive experience. We are delighted to hear that you enjoyed everything Whitbarrow has to offer and we hope to welcome you back soon!
Happy Owners!
My wife and I have been owners for 16 years and it's always a pleasure to stay. Customer relations staff are also great to meet, most notably Shaunna at Whitbarrow, she does a great job and deserves a mention!
21 januari 2024
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for leaving a 5-star review. It is amazing to hear that you have loved being a Seasons owner for 16 years and our customer relations team are still able to elevate your Seasons holidays experience. We look forward to seeing you again soon!
NOT ANYMORE THEIR NOT
YES THIS COMPANY WAS VERY GOOD ONCE, NOW GONE DOWN HILL BADLY EVERY GOOD SITE MANAGER (CUSTOMER WISE) DO NOT SEEM TO LAST VERY LONG. the COMMENTS TO ME SEEM MADE UP ON THE POSITIVE SIDE, ALL THE PEOPLE WHO GIVE NEGATIVE VIEWES JUST GET A BASIC REPLY
11 november 2023
Omdöme utan inbjudan
Svar från Seasons Holidays
We are committed to addressing all reviews, both positive and negative, and have responded to all previous reviews which you have left. If you have an issue you would like to raise, you can contact the team directly by emailing theownersteam@seasonsholidays.com.
Their behaviour is disgraceful!
Their behaviour is disgraceful!
If you are an original timeshare owner, they just want to get rid of you.
The accommodation we had at Whitbarrow was appalling, I have complained, they do not want to know.
Such a shame, when I purchased my week about 30 years ago, everything was great, this is what greed does to people!
I have now relinquished my week, which is what they wanted all along.
18 juni 2023
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for your review.
Feedback from our Seasons Holidays members is important to us, and we work alongside all of our guests to ensure they are happy with everything on our resorts - This incudes investment in to accommodation, facilities and products.
Lovely resort and great staff
Lovely resort and great staff. Will definitely return.
28 november 2023
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for leaving a 5-star review. It is great to hear that you enjoyed your stay and we hope to welcome you back soon!
we spent 7 days at clowance last…
we spent 7 days at clowance last decemebr and it was lovely
9 december 2022
Svar från Seasons Holidays
Thank you for your 5-star review. It is great to hear that you enjoyed your week-long stay at Clowance and we hope to welcome you back soon!
I have been a Seasons member for many…
I have been a Seasons member for many years and have always had a great time on my holidays there. The last one was in the Lake District back in May and i have already booked my return there next year. I have also let some of my friends have holidays in Seasons and they have all reported to men how much they enjoyed their stay.
6 maj 2023
Svar från Seasons Holidays
Thank you for sharing your positive experience. It is wonderful to hear that you have been a Seasons member for many years and continue to enjoy your holidays with us. We look forward to seeing you again next year!
Bullies
Well it looks like the bulling tactics worked.
They have threatened to sue the admins of the Members Facebook group because people are sharing bad reviews and experiences there.
Unfair and corrupt.
On top of that they still ignore my emails!
A large group of us have now agreed to give an interview to the BBC. Watch this space!
24 november 2023
Omdöme utan inbjudan
Svar från Seasons Holidays
Firstly, your claims are completely untrue. Secondly, we have not ignored you; we do not know who you are.
Please email us directly to deal with your issues and tell us who you are, rather than hide behind your keyboard!
Contact theownersteam@seasonsholidays.com
absolutely brilliant accomodation was…excellent
absolutely brilliant accomodation was first class [luxury sleep 6] staff were excellent from the cleaners to reception they bend over backwards for you,thats why we visit club tahiti [lanzarote] year in and out we have been 3 times this year,cant wait to get back in april.the clubhouse caters for all vegan etc as long as you give them notice.all in all brilliant keep it up guys your a credit to the company.
26 oktober 2023
Svar från Seasons Holidays
Thank you for your kind words. We are delighted that you loved our accommodation and all members of our team were on hand to help you. We can't wait to see you back at Club Tahiti in the not too distant future!
Club Tahiti - We love this resort
We love this resort. Our 3rd time here as our November winter sun choice location. We love Club Tahiti. The only negative is that the apartments are looking a little tired with the bathrooms needing a bit of a make over.
24 november 2023
Svar från Seasons Holidays
Thank you for sharing your feedback. We are delighted that you love holidaying with us at Club Tahiti. We are always working to maintain the standards across all of our resorts. Your feedback is valued, and is something we will pass on to the resort team.
Gorgeous lodge at Clowance Estate
Staying in a gorgeous lodge at Clowance Estate. Had the opportunity to sit down with Joe from the Seasons team to talk about their holiday credits programme. Excellent product at a fair price, just not in the position to commit.
23 november 2023
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for sharing your positive experience. It is great to hear that you enjoyed staying with us at Clowance Estate and we hope to welcome you back soon!
Really good service and support from…
Really good service and support from all areas of staff.
Excellent facilities , pool, restaurant, grounds etc
23 november 2023
Omdöme utan inbjudan
Svar från Seasons Holidays
Thank you for leaving a 5-star review. It is wonderful to hear that you enjoyed everything that Seasons Holidays has to offer and we hope to welcome you back in the near future!
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