Would give them ten stars if I could. Best customer service. Communications, updates and speed if delivery is excellent. Moped is also very good. Unfortunately I didn't get the name of the customer se... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A big thank you everyone at direct bikes for getting my ninja scooter delivered to me. It's a nice ride, very comfy, they went above and beyond. Can't wait to get the miles on her. Thanks everyone
Wonderful moped. Good experience ordering my sons moped. My son chsnged hi minda about which one he wanted... twice 🤦♀️ i emailed customer services about changing our order and they were extremely n... Se mer
Good well made scooter. Got rid of a vesta recently. This one is equally as good. Can tell that a lot of effort has gone into all design aspects of the scoiter. Good customers service from their team... Se mer
4,6
Utmärkt
326 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great price
Great price. Staff helped me make a good choice of moped, a 50cc retro. Received moped two days later. Scooter is very good and get loads of comments how nice it is. Thanks direct bikes, 5 stars all round.
2 juli 2026
Omdöme utan inbjudan
Love my scooter
Love my scooter. Went for the Milan model. Arrived quickly. Very well made, ride is smooth, quiet and brakes work very well. Looks amazing when parked up. I would certainly recommend.
2 juli 2026
Omdöme utan inbjudan
So pleased with my cobra moped from…
So pleased with my cobra moped from direct bikes. Put it on Klarna. Excellent service and prompt delivery as well as easy to contact for my queries.
2 juli 2026
Omdöme utan inbjudan
First class service from the team
First class service from the team. I purchased a 125 ninja moped. Scooter came super fast. It was perfectly packed in a big cardboard box on a pallet to keep it safe. Everything arrived the way it should have. A huge thank you! Will definitely be back in the future.
2 juli 2026
Omdöme utan inbjudan
5 stars for 5 star moped
5 stars for 5 star moped. So very happy with my cobra moped. Better than photos on website. This moped literally has everything. They looked after me in a big way making sure I was happy. Thank you 🛵🛵🛵
1 juli 2026
Omdöme utan inbjudan
Direct bikes were recommended to me by…
Direct bikes were recommended to me by a friend and they have been absolutely amazing. From the moment I placed my order to the delivery next day the service was flawless. Moped is fabulous and I am very excited about taking my brand new moped on the road!
1 juli 2026
Omdöme utan inbjudan
Top quality advice and a lovely moped 😍…
Top quality advice and a lovely moped 😍 I really can recommend them enough. Had my tommy moped for 4 months now. Runs like a dream.
29 juni 2026
Omdöme utan inbjudan
What a cracking moped
What a cracking moped! Fabulous customer service. Very helpful. 5 stars from me.
29 juni 2026
Omdöme utan inbjudan
Got the Tommy scooter delivered today
Got the Tommy scooter delivered today. Was a pleasure dealing with them and sorting out a fantastic scooter for me. Delivered to me next day in Scotland, arrived in perfect condition. 10/10
25 juni 2026
Omdöme utan inbjudan
Received my brand new venom moped last…
Received my brand new venom moped last week and I'm over the moon with it. Excellent communication and updates while I was waiting for my moped. Friendly service and prompt delivery. Even got a follow up call to see how I was getting on. Would very much recommend. Thanks again
25 juni 2026
Omdöme utan inbjudan
Bought a 125 ninja online from direct…
Bought a 125 ninja online from direct bijes. The whole process was great. They were brilliant and realky helpful throughout. Great service, well made scooter. Woukd definitely recommend.
24 juni 2026
Omdöme utan inbjudan
Awesome
Awesome. Got my scooter a couple of weeks ago and I've been loving it ever since. Great customer services and really friendly. I would recommend.
16 juni 2026
Omdöme utan inbjudan
I decided to buy bike from them but…
I decided to buy bike from them but after reading reviews I am scared.
16 juni 2026
Omdöme utan inbjudan
Svar från Direct Bikes
Thank you for your review.
We do not have any customer under the name Farrukh.
Please see below link to screenshot of our customer orders.
https://www.dropbox.com/scl/fi/feuq9ccb5sru3497pbvys/Screenshot-2026-06-16-at-08.21.43.png?rlkey=ip5brnolo8mcd7887qvzzl5w5&st=vodc8w0s&dl=0
We have requested your full name, email address, phone number, and order details on 16th June 2026. You have failed to provide any of these details. See below link to screenshot. If you were a genuine customer of ours you would no doubt supply these details:
https://www.dropbox.com/scl/fi/bcvvzjmws2on43xbr3p0e/Screenshot-2026-06-30-at-00.44.49.png?rlkey=mcpb8dqmwrzdz75rpy31ij90h&st=dm8zzgh4&dl=0
We are a well-established scooter company with over 25,000 direct bikes happy customers who trust us and enjoy our scooters. We’re committed to providing quality scooters and excellent customer support, and we’d be more happy to answer any questions you may have. Please email support@scooter.co.uk
I just want to say a big thank you for…
I just want to say a big thank you for amazing moped! Delivery was incredibly fast.
Thanks again for great service!
😊 🛵
13 juni 2026
Omdöme utan inbjudan
First class service and scooter
First class service and scooter! The delivery company had superb communications and arrived when they said it would next day. The scooter is very well packaged and very nice quality. Thoroughly recommend this company.
10 juni 2026
Omdöme utan inbjudan
Ordered a cruiser moped
Ordered a cruiser moped. Very quick delivery, easy purchase. Excellent moped, everything included in the box and is ready to go.
8 juni 2026
Omdöme utan inbjudan
Absolutely amazing scooter
Absolutely amazing scooter. Good communication regarding my order. Couldn't have helped me any more than they did. Scooter runs very well and brillant quality.
4 juni 2026
Omdöme utan inbjudan
5 stars
Just wanted to say a big thank you for all the support with my moped purchase. I went with klarna at £65 per month. Delivery was arranged effortlessly. Really lovely moped. Everything was explained clearly and now I'm on the road. Definitely 5 star experience.
4 maj 2026
Omdöme utan inbjudan
Fantastic scooter and service
Fantastic scooter and service. I purchased a ninja for my son. He absolutely loved it. Great service from them 👍
3 maj 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.