Direct Bikes  Omdömen 

Avoid this company bought a moped last year only did 200 miles had 2 services and couldn't get rid of engine management light (that was on when I bought it) can't get them on phone only through email to discuss problem with moped cutting out I paid for an extra year warranty but won't send part without payment up front!!!..I asked what's the point of warranty and they won't reply gave me 2 garages to look into it and theywon't go near it as had problems with this company in past ...I love the bike but you won't have any help with problems as no phone number nightmare and they post a contract number but that's not true as when you phone it immediately directs you to email them so you can't speak to anyone about issues

Order the Ninja 125 on Sunday night, It arrived Wednesday mid day so happy with that. The build quality is better then expected but for £2000 you expect decent. Once I've registered it and done about 1000miles I'll update my review.

The scooter arrived bang on when they said it would. I'm extremely happy with both quality and also price. Rides very well. You really can't go wrong with one of these. Puts a smile on my face every time I take it out. Thanks 👍

They made my new moped purchase so easy, hassle free and fast. Couldn't have asked for better service. I would definitely buy again from them.

I own a venom moped for last 6 months. It's a great moped. Starts on the button every time even after sitting unused for a few weeks during my holiday. Would very much recommend. Thank you so much. Peter.

Great range of scooters. Polite, good communication and delivered on time. Got a ninja scooter from them. Hassle free.

I'm supper happy with my 125 cruiser moped. Delivery came in good time, boxed lovely. Great value for money.

I commute everyday and needed a scooter. Came across this site. My scooter came in two days. The distance it travels on a tank of petrol is impressive. Lasts me a whole week without filling up. Their customer service was patient and knowledgeable. Even after purchase they followed up to make sure I was happy. If you're considering buying a scooter this is the place to buy one.

I have a panther moped which I got from them. It was my first moped and would so use them again. The moped was delivered on time, safely and exactly like the photos on their site. Been riding now each day for around 5 months. Very good moped, service and communication excellent.

I bought a ninja a few weeks ago. I am extremely satisfied with my new scooter. The moped arrived in my selected day of delivery. Great service all round. Thank you!

ordered bike on next day delivery paid extra, the bike didn’t arrive contacted company only by email (no phone number).
Bike arrived following day (ordered Wednesday evening delivered on the Saturday)
t&c says 14 cooling off period with email I did this day scooter was delivered
Company email back refusing stating bike was made to order?
Few emails back and forth company told me to sell on eBay or gum tree?!
I gave no measurements or asked for anything detailed just ordered off website that stated in stock
I have lost £2k on this purchase company is awful do not buy

I have lost £2k as the scooter was too small and direct bikes wouldn’t provide an return address

As for delivery it should have arrived ed on Friday I took unpaid day off sat in all day waiting
I emailed at lunch time to a reply stating scooter would be delivered that day but then a lady from Daventry telephoned saying Monday would now be delivered however we was going away on the Sunday which is why I paid for next day delivery that turn up Saturday after complaining
The scooter is still in original packaging as it’s no use to me

I bought a Direct Bikes Venom in August and I admit that I read negative reviews but went ahead anyway. It has been sat in a garage for 3 weeks and they have done nothing to help me. If you are seeing this advert, do yourself a favour and go somewhere else. I’m going to Trading Standards now. Direct Bikes have refused to speak to me via email leaving websites like Trustpilot as my only outlet to get the truth out there. Don’t touch them!!

I needed a moped for my work. They explained everything very well. Moped arrived next day, good quality. 10 out of 10 experience many thanks

I recently bought a ninja moped from direct bikes. The team have been amazing throughout the purchase - available by email and reply quickly to all questions.

The moped itself is fantastic - easy to use - great for me. Very satisfied with it.

Everything arrived in time. We are very satisfied with the quality and look of the scooter. Customer service were very accommodating and would highly recommend.

New scooter is amazing. They are on the ball Sorted out everything for me. Friendly and professional. Scooter came much quicker than expected. Nice one. Many thanks.

Researched a lot on the internet for a moped. Ordered a python and very happy I did. Delivery was next day. Been using it now for around a month now and it's great 👍👍

They were incredibly helpful with advice on the right scooter for me. Responed to my emails and took delivery next day. Overall a very good experience.

This is now my second purchase of a 50cc moped from them. My last purchase was quite a few years ago. Happy to say they havent changed. Still competitively priced good quality mopeds.

New moped day. Got my fab panther moped delivered today. Staff have been excellent throughout. Very happy with purchase 😃