I wish it was more obvious on the website that I would have to pay to return items myself. I have not had to do that for years from other companies and would not have purchased shoes from R1 if it wa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So ive bought most of my cloths/shoes through you guys for about 2 decades.. your service is always exceptional.. my review though is for 1 specific person..the manager of your route one shop in liver... Se mer
So straightforward it was almost unnoticeable! No hitches, no glitches, just clear and hassle-free transaction, prompt delivery and great product. Thank you!
Företaget har svarat
Everything was perfect but it came with a couple of scratches on the deck which is kinda confusing even tho it was fully boxed but it doesn’t matter It was going to get scratched fork skating on it.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Kontaktuppgifter
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Storbritannien
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and easy transaction's
Quick and easy transaction's. Even took the VAT off automatically oh and sick trainers 🤙
7 augusti 2026
No issues
No issues. Straightforward ordering and very importantly, royal mail not EVRI delivery for me!
10 augusti 2026
Trainers arrived quickly at a great price too
Trainers arrived quickly. Great price. Perfect service 👍
10 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great customer service very…
Great customer service very professional and supportive when I need a little help fantastic quality and prices I'd highly recommend shopping here
10 augusti 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you found our customer service professional and supportive when you needed a little help.
It's also great to know you're happy with the quality and prices we offer. Your recommendation really means a lot to us!
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you're happy with the great price, quick delivery, and comfy shoes.
We love the 10/10 rating! We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Always great
Always great - good pricing, good amount of stock, well packaged, as described and arrived on time. What more do you want?
28 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you're consistently happy with our pricing, stock selection, packaging, and delivery.
"What more do you want?" — we'll happily take that as a five-star review! 😄
We truly appreciate your continued support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
We're sorry to hear you received the wrong items. We can't seem to find any previous communication from you regarding this issue, but we'd really like to get this sorted for you.
A member of our team will be in touch shortly to look into this and help resolve the issue.
We apologise for any inconvenience caused and appreciate you bringing this to our attention.
All the best,
Maddi
Route One Customer Care
Best quality jeans around
7 augusti 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you think our jeans are the best quality around.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you're happy with your new skateboard and that it arrived quickly.
We truly appreciate your support and hope you enjoy your new board!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with both our service and delivery.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear that your experiences with Route One are always good.
We truly appreciate your continued support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for taking the time to leave your feedback. We're really glad to hear you were happy with the quality of your items.
We're sorry to hear you found the returns process difficult. We understand how important it is for returns to be simple and straightforward, and we'll be sure to pass your feedback on to the team for consideration.
We really appreciate your support and hope to provide an even smoother experience next time!
All the best,
Maddi
Route One Customer Care
great selection of clothes
great selection of clothes including your/their own brand, good prices and fast delivery. I recommend this shop for anyone
3 augusti 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you're enjoying our great selection of clothing, including our Route One own-brand range, as well as our prices and fast delivery.
We really appreciate your recommendation and continued support. We hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you were happy with the service and that your order arrived the very next day.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Excellent Store with a vast array of…
Excellent Store with a vast array of trendy and stylish clothing for men, women, and kids. Plenty to choose from, and easy to refresh your entire wardrobe or individual pieces. Reward points are available to either redeem or let them build up. The customer Service is thorough and puts you at ease, relieving the stress. Prices are reasonable, and if you shop wisely, you can grab yourself some bargains for very little.
5 augusti 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic and detailed feedback! We're delighted to hear you're enjoying the wide range of clothing available across our men's, women's, and kids' collections, as well as the value and offers we have available.
It's also great to know you're making the most of our reward points and that our customer service team has helped make your shopping experience feel easy and stress-free.
We really appreciate your kind words and continued support. We hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Quick dispatch & use of eco friendly…
Quick dispatch & use of eco friendly packaging.
Great quality products.
4 augusti 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with the quick dispatch, eco-friendly packaging, and great quality of our products.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you were happy with the quality of your product and that your order arrived quickly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
No original box bit disappointed
I Ordered a couple pairs of trainers only to receive one in a non original box for the pair.i was not informed of this so on arrival I queried this and was told the box was badly damaged so they put in a plain box.
Would have been nice to be told this rather than me having to find it out.
I know it's not that much of an issue to some but I like to have all original.
Felt like I was just palmed off .
Normal really happy but this one did upset me about.
3 augusti 2026
Svar från Route One
Hey Ian,
Thanks for the feedback - we really appreciate it.
Sorry the box change wasn't mentioned to you; we know it matters to a lot of our customers, so that should have been communicated properly.
Get in touch with us next time you order, and we'll sort out a discount to make up for it.
We want to make sure your next experience with us is a great one, start to finish!
Kind Regards,
Meg
Route One Customer Care
Great service ,rapid delivery an the…
Great service ,rapid delivery an the half cabs are brilliant ,but then all my 6 pairs of vans are.
5 augusti 2026
Svar från Route One
Hey Phillip,
Thank you for your fab review - really appreciate it.
So pleased you are happy with both the delivery and the product.
Great to know you are a big fan of the half cabs. They are great, aren't they!
Hope to see you back soon.
All the best,
Meg
Route One Customer Care
Great product loved the jorts
3 augusti 2026
Svar från Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you loved your jorts and were happy with the product.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.