So ive bought most of my cloths/shoes through you guys for about 2 decades.. your service is always exceptional.. my review though is for 1 specific person..the manager of your route one shop in liver... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So straightforward it was almost unnoticeable! No hitches, no glitches, just clear and hassle-free transaction, prompt delivery and great product. Thank you!
Företaget har svarat
Everything was perfect but it came with a couple of scratches on the deck which is kinda confusing even tho it was fully boxed but it doesn’t matter It was going to get scratched fork skating on it.... Se mer
Wonderful backpack! It’s very practical, well made and perfect for school. It was delivered on time, just before the start of the school year, which I really appreciated. Excellent service from the co... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Kontaktuppgifter
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Storbritannien
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
fast delivery came in well
14 augusti 2026
Svar från Route One
Hi there,
Thank you for your great feedback! We're really glad to hear your order arrived quickly and in good condition.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
My three sons all love Route One
My three sons all love Route One, the online service is always great. Especially if I get the wrong size and need to return items. They are very efficient and it’s an easy process.
13 augusti 2026
Svar från Route One
Hi there,
Thank you so much for your lovely feedback! We're delighted to hear your three sons are all Route One fans and that you've consistently had a great experience shopping with us online.
It's especially great to know you've found our returns process easy and efficient when you've needed to swap those sizes around!
We really appreciate your continued support and hope to keep you and your sons kitted out for many more years to come!
All the best,
Maddi
Route One Customer Care
Great quality products
13 augusti 2026
Svar från Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you're happy with the quality of our products.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great packaging Quick delivery
14 augusti 2026
Svar från Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear your order arrived quickly and that you were happy with the packaging.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Quick delivery
14 augusti 2026
Svar från Route One
Hi there,
Thank you for your great feedback! We're really glad to hear your order arrived quickly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great service.
7 augusti 2026
Svar från Route One
Hey Steven,
Thank you for the 5 stars!
Really pleased to see you were happy with the service.
Long may this continue!
All the best,
Meg
Route One Customer Care
Excellent
Nice website, good range, some very good sale deals, very easy and reliable, highly recommended.
13 augusti 2026
Svar från Route One
Hey there,
Love seeing this!
Thank you for the recommendation - we hope to welcome you back again soon.
All the best,
Meg
Route One Customer Care
Meg was attentive
Meg was attentive, understood my issue and resolved quickly. She is empowered to listen and act accordingly! Great service.
11 augusti 2026
Svar från Route One
Hey Stephen,
Thank you so much for this lovely review!
It was a pleasure helping you, and I'm really glad we got things sorted quickly.
Don't hesitate to reach out if you need anything else!
All the best,
Meg
Route One Customer Care
Great choice of skating brands with…
Great choice of skating brands with timely and secured delivery 🤘🏻
11 augusti 2026
Svar från Route One
Hey Stevo,
Thank you for the great feedback.
Awesome to know that you are loving the brands we sell.
Hope to see you again soon.
All the best,
Meg
Route One Customer Care
Svar från Route One
Hey Michal,
Thank you for the awesome feedback!
We're happy you're happy.
You know where we are if you ever need any help in the future.
All the best,
Meg
Route One Customer Care
Shameless
Ordered a brand new pair of shoes which were full of scuff marks. No response to two emails I've sent asking for an explanation.
23 juli 2026
Omdöme utan inbjudan
Svar från Route One
Hi Nick,
We are so sorry that there has been an issue with your purchase.
I'm unable to locate an order number linked to this review, and I can't find anything matching this in our inbox. Could you please call us on 0800 840 1010? I'll then be able to discuss this with you directly and provide my personal work email address so you can send over the photos.
Hope to get this sorted for you soon.
Kind Regards,
Meg
Route One Customer Care
Ordering and delivery was perfect!
13 augusti 2026
Svar från Route One
Hey Louis,
Thank you for the great feedback.
We'll be sure to pass this along to our team - it's great to know everything ran smoothly for you.
All the best,
Meg
Route One Customer Care
Fantastic company
Fantastic company, been shopping here for years and never had an issue!
12 mars 2026
Svar från Route One
Hey there,
Appreciate the awesome feedback.
We're so grateful for loyal customers like you! Thank you for sticking with us over the years - we'll keep working hard to keep it that way.
All the best,
Meg
Route One Customer Care
Svar från Route One
Hey Rich,
Wow, thank you!
Comments like this make our day. So glad you loved the site and found great deals.
See you next time!
Meg
Route One Customer Care
Svar från Route One
Hey William,
Thanks for the fab feedback!
Great to know you would love to come back.
Let us know if you ever need any help choosing your next pair.
All the best,
Meg
Route One Customer Care
Good delivery, but expensive returns
Delivery was good and fast. However, returns are not customer-friendly, as the sender has to cover the return shipping costs. Since I ordered from Germany, this means around €20 (about £18) for a return, which is quite expensive.
10 augusti 2026
Svar från Route One
Hey Tom,
Thank you for your feedback.
Super pleased to know your purchase got to you in good time!
We appreciate you highlighting this, and we'll continue to look at ways to improve the experience for international customers.
Kind Regards,
Meg
Route One Customer Care
Ordered and delivered on time..Grandson…
Ordered and delivered on time..Grandson thrilled with his jeans. Will be using u again..
10 augusti 2026
Svar från Route One
Hey Ginny,
Aww, this made our day!
Thank you for letting us know your grandson is happy with his jeans, and a massive thanks for trusting us with your order.
We'll be here whenever you need us again!
All the best,
Meg
Route One Customer Care
Trainers never arrived
I just came back from holiday, to find my trainers were never actually delivered so no not happy what’s worse is my mum is so old she had no idea how to deal with this while I was away and also to polite to tell me and ruin my holiday
18 juni 2026
Svar från Route One
Hi Jamie,
Thank you for getting in touch regarding this matter.
Our records show that Royal Mail has confirmed these items were delivered back in June.
I understand we're currently corresponding with you via email and are awaiting some further details from your end.
Looking forward to hearing from you soon.
Meg
Route One Customer Care
Quick and easy transaction's
Quick and easy transaction's. Even took the VAT off automatically oh and sick trainers 🤙
7 augusti 2026
No issues
No issues. Straightforward ordering and very importantly, royal mail not EVRI delivery for me!
10 augusti 2026
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.