Simply The Best! The guys at Oxford Richer Sounds seem to make it appear easy going above and beyond what other companies could ever begrudgingly do. I have purchased many many times from these guy... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Richer Sounds has always featured a well chosen range of budget to affordable higher end equipment, and offers good friendly advice and demonstration facilities. It is always a pleasure to go along a... Se mer
Företaget har svarat
I purchased a TV from Richer Sounds just under a year previously, but was unhappy about its performance. RS agreed, no quibbles, to exchange it for a new one, so that I only had to pay the difference... Se mer
Företaget har svarat
Absolutely first class! Bought an expensive speaker sight unseen from them. They missed a damage to one corner when they were describing the condition to me. On pointing that out after delivery, the s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
1 West Way, Botley Road, OX2 0JB, Botley Road, Storbritannien
- 0333 900 0052
5,0
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent advice and service from Paddy…
Excellent advice and service from Paddy and the Oxford team including flexibility to change my order. I really appreciated their ability to accurately predict when new stock would be available which was spot on!
15 september 2026
Svar från Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent!
The staff are knowledgeable and friendly and don’t try to blind you with science
10 september 2026
Svar från Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Oxford store people are most helpful.
Oxford store people are most helpful.
Range of products great.
17 september 2026
Svar från Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
You walk in the store
You walk in the store, nobody jumps on you. You get greeted in a friendly and polite way. When you are ready, the staff are on hand to offer, help, support and very professional advice.
The pricing is about right, but more importantly the service is bang on. Next day delivery, if what you want isn't in the store. What more do you want?
Thank you.
15 september 2026
Svar från Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Great knowledge and excellent value
Great knowledge and excellent value. I would highly recommend.
20 mars 2026
Svar från Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Always great service from knowledgeable…
Always great service from knowledgeable people. Love Richer Sounds. Always recommend
12 september 2026
Svar från Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Kaz, oxford
Kaz, the manager was really helpful.
Although we couldn't try out the speakers we wanted (and this is our fault for not booking that in) he was able to talk through the best possible options and explain installation etc. A very welcoming place with very knowledgeable staff. I doubt I'll go anywhere else for media devices from now.
Competitive pricing too.
12 september 2026
Svar från Richer Sounds - Oxford
Thank you for your 5 star review!
Bought from Richersounds the price was…
Bought from Richersounds the price was right , in stock , and the people were nice and helpful.
11 september 2026
Svar från Richer Sounds - Oxford
Thank you for your 5 star review!
Excellent customer service from the…
Excellent customer service from the Oxford branch for a phone purchase.
10 september 2026
Svar från Richer Sounds - Oxford
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Fantastic customer service
Fantastic customer service and very good price and deals
8 september 2026
Svar från Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Great knowledgeable staff
Great knowledgeable staff, friendly and patient.
Thank you for helping us
8 september 2026
Svar från Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
OVERALL THE EXPERIENCE WAS GOOD…
The in-store service and advice was great + phone calls were good.Less good was the delivery with two timed deliveries missed and eventually the delivery was made at least 2 hours late. Delivery men were helpful. Wall bracket packaging was damaged badly but it was ok inside.
7 september 2026
Svar från Richer Sounds - Oxford
Thank you for your wonderful feedback
Svar från Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Extremely helpful and professional in…
Extremely helpful and professional in all departments when my tv developed a fault. A fabulous company, highly recommended. *****
20 augusti 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Oxford
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
TV Stand
The order arrived for local click and collect on time and the TV stand was easy to assemble. Local staff were very friendly.
1 september 2026
Svar från Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Repeat customer although 10 years ago…
Repeat customer although 10 years ago !!
Ash was great with explaining the difference between the LG c and g models.
Great knowledge and competitive pricing !! Thanks Ash.
30 augusti 2026
Svar från Richer Sounds - Oxford
Thanks for your feedback, great to read you were happy with our service.
Excellent advice and service would…
Excellent advice and service would fully recommend friends to shop there.
30 augusti 2026
Svar från Richer Sounds - Oxford
Thank you for your wonderful feedback
Just super friendly and very…
Just super friendly and very knowledgeable
Had my items ready for me when I got to the shop - just perfect !
29 augusti 2026
Svar från Richer Sounds - Oxford
Thank you for your 5 star review!
Another good buy from Botley
I went in to look at a LG tv was welcomed into the shop, spoke to Ash who was very helpful & informative and offered me a good price so decided at that moment to purchase the tv. Our 3rd TV from the Botley store.
27 augusti 2026
Svar från Richer Sounds - Oxford
Thanks for your feedback, great to read you were happy with our service.
Svar från Richer Sounds - Oxford
Thank you for your wonderful feedback
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.