People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Se mer
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Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... Se mer
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Ryan was honest and spoke Welsh! However I did NOT like the comment at the bottom of the invoice about getting back to you within 24 hours if the product is damaged being in "microscopic" print. This... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
268 Deansgate, M3 4JB, Manchester, Storbritannien
- 0333 900 0086
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant sales staff for my good…
Brilliant sales staff for my good quality televisions. Will certainly purchase televisions gain from Richer Sounds.
22 september 2025
Svar från Richer Sounds - Manchester
Thank you for your 5 star review!
Prompt service
Prompt service, manger rang me when my product became available to collect
1 mars 2026
Svar från Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Customer at the forefront of their…
Customer at the forefront of their business. A business that successful, and will be because of caring business, colleagues. I was very impressed this time with Ryan. A true ambassador for R S, I'm sure he is the type that know his customers well and with me he did stand out as very customer orientated. Thanks Ryan.
20 februari 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Manchester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Svar från Richer Sounds - Manchester
Thank you for your 5 star review!
Really helpful service choosing a new…
Really helpful service choosing a new TV from Sam & Liam was great helping us get it going,and on the phone.Great place.
24 februari 2026
Svar från Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Advice not sales pressure
As always, the advice is spot on and I was steered to what I needed to improve the sound of my system. Matt was really helpful and I left with great sounding new floorstanders that I am enjoying listening to. Hearing new dimensions to familiar tracks and better overall musicality. Happy customer
22 februari 2026
Svar från Richer Sounds - Manchester
Thank you for your 5 star review!
Everything went OK I love the TV the…
Everything went OK I love the TV the delivery was perfect and the delivery guy was very helpful. Hat off to Richer sounds.
21 februari 2026
Svar från Richer Sounds - Manchester
Thank you for your 5 star review!
Excellent Service
Excellent service. Shout out to Matt at the Manchester branch in particular. Very knowledgeable and helpful. Nothing was too much trouble at the demo. Enjoying the new sound system, thanks Matt.
24 december 2025
Svar från Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Wonderful product, spoilt !!!!!
Everything is first class,equipment working perfectly, just one thing that spoils it, there was no full manual in the box, this manual has 168 pages which is needed to help you with the complete installation of all the full aspects of this fantastic unit.
C'mon Marantz do something about this !!!!!!
13 februari 2026
Svar från Richer Sounds - Manchester
Thank you for your wonderful feedback
Great service with a smile
Great service with a smile - friendly, knowledgeable and even able to solve a problem with a very old order I had - headphones pad replacements.
16 februari 2026
Svar från Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Sam is very knowledgeable and friendly
Sam is very knowledgeable and friendly.
I bought a pair of senheisser hd 660 s2 headphones and an ifi audio hip dac 3 on his recommendation.
I'm blown away by the sound.
Great combination.
Delivery was free and arrived by DPD the day after.
Brilliant service all round.
11 februari 2026
Svar från Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Professional and friendly
Both over the phone and in the shop the staff were uninformedly friendly and helpful making the whole purchase enjoyable.
10 februari 2026
Svar från Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Brilliant service as always from Richer…
Brilliant service as always from Richer Sounds.
I was served by Rob at the Manchester city centre store, he offered me great advice and sorted out the best deal possible for me with no hard sell.
10 februari 2026
Svar från Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
I have been a customer for a long time
I have been a customer for a long time. I am always satisfied with the customer service and professional approach.Thank you for your help.Rob...Very good advisor and seller. Thank you.
7 februari 2026
Svar från Richer Sounds - Manchester
Thank you for your wonderful feedback
The staff in the store were really…
The staff in the store were really helpful and friendly. I purchased a new TV which was great value and made by a local company, Mitchell and Brown, which really pleased me.
5 februari 2026
Svar från Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Svar från Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Great advice
Sam spent time helping us get the right system. Very knowledgeable and listened to what we needed.
1 februari 2026
Svar från Richer Sounds - Manchester
Thank you for your wonderful feedback
Very happy with the cheap TV I bought…
Very happy with the cheap TV I bought from Richer Sounds.
3 februari 2026
Svar från Richer Sounds - Manchester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Caring and knowledgeable manager
2 februari 2026
Svar från Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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