I won't go in to the details but my mother had a query about a HiFi Item she bought and received through the mail from Richer Sounds. She phoned up the Liverpool shop as that's her closest shop and... Se mer
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Det här tycker kunderna
Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... Se mer
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Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Se mer
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Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
1-5 Berry Street, L1 9DF, Liverpool, Storbritannien
- 0333 900 0030
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
I ordered some speaker brackets and they were delivered next day. Excellent service as always. I always go to Richer Sounds for my hi-fi requirements

Svar från Richer Sounds - Liverpool
I’ve been buying from Richer Sounds-…
I’ve been buying from Richer Sounds- Liverpool for many years now and I’ve always been impressed by the way they are always welcoming and helpful

Svar från Richer Sounds - Liverpool
Been looking to replace my five year…
Been looking to replace my five year old LG OLED65C1
Went from looking at reviews of the latest model LG OLED65G66, to purchasing fairly quickly.
Contact with Liverpool store was a smooth process, model I wanted was cheaper elsewhere, they matched the price and still honoured the free soundbar as well.
Delivery was next day and free of charge.
If you had a LG before you know what to expect, however this TV is stunning to look at.
Lesser reflective screen was a good upgrade as a living room set is near a window and is a big improvement.
Colours pop, easy to set up which is a good job as LG don’t provide a manual.
Stand is solid, the free soundbar is actually a very good quality also.
Made up with this and the G model really is worth paying the extra for just don’t tell the Mrs.
Cannot hesitate to recommend Richer Sounds, great guarantee, helpful and knowledgeable staff, and when you ring it’s not a foreign call centre.
Keep up the good work, real point of difference, upgrading my hi fi soon can’t wait.

Svar från Richer Sounds - Liverpool
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff.
Didn’t feel rushed, took time to explain everything to us.
Would definitely recommend.

Svar från Richer Sounds - Liverpool
Top class advice and service
Purchased a turntable for my daughter. Received top class advice and service, as always.

Svar från Richer Sounds - Liverpool
I Wholeheartedly Recommend Richer Sounds Liverpool
Richer Sounds Liverpool was recommended to me by HMV Liverpool as someone who could help me find what I was looking for. They helped me find it and did so with every courtesy and absolutely no pressure to buy. I did buy and am very pleased with my purchase. I would recommend Richer Sounds; they are extremely knowledgable and their prices are competitive.

Svar från Richer Sounds - Liverpool
The service was second and none always…
The service was second to none always there to help with information very informative about the product that I purchased

Svar från Richer Sounds - Liverpool
I needed a new stylus/needle for an…
I needed a new stylus/needle for an Audio Technica turntable. Popped into the Liverpool store and Diego was helpful in providing advice as to what I needed. Ordered part the following day and delivered quickly. Product works and fitted perfectly. Third product ordered from Richer Sounds and never had any issues with products.

Svar från Richer Sounds - Liverpool
Friendly and extremely knowledgeable…
Friendly and extremely knowledgeable staff who helped me select the correct product. Great value for money too.

Svar från Richer Sounds - Liverpool
Excellent service
Excellent service when seeking to buy a Project -E record deck to listen to vinyl over bluetooth. Didn't have it in stock but ordered it there and then. The deck was delivered within 24 hours - first class service.
And so pleased with the product.

Svar från Richer Sounds - Liverpool
Excellent Customer Service
Richer Sounds has become my preferred choice when purchasing any audio visual equipment. Outstanding customer service and competitive pricing with knowledgeable staff. It’s easy to understand why this company is thriving in a competitive retail sector once you’ve experienced your first purchase with Richer Sounds.

Svar från Richer Sounds - Liverpool
Dali speakers and stands purchase - exceptional experience
Was in the market for new speakers and didn't hesitate to go back to Richer Sounds, where I'd shopped before. Was confident they would not only provide a great range of products at the best / most competitive price around, but also for the level of experience and advice you only get from speaking to people directly, ie. face to face. I booked a listening demonstration (Liverpool shop) and was assisted by Justin. Tried the speakers I was considering and on arrival they were set up ready with the same Amp unit I have at home, which really assisted the demo. After an unhurried listening and discussion / advice from Justin plus a colleague, opted for 'Dali Sonik 1' speakers. The price was great, home delivery ideal and the whole experience was simple and pleasant. Me being "fussy", the colour I picked in store didn't work in my home but Richer Sounds, (this time Diego), were fantastic and were happy to exchange the speakers for the same but in a different colour. And these are now perfect and delivered very quickly too.
Once again I'm very impressed at the service I received from Richer Sounds. Products available, price, delivery flexibility, but above all staff in the Liverpool shop were fantastic. Friendly, helpful, knowledgeable and clearly focused on giving a great service. Wouldn't even consider going anywhere else or searching 'online only' for Hi-Fi products.
Can't recommend Richer Sounds any higher!

Svar från Richer Sounds - Liverpool
The guys took time to provide a demo
The guys took time to demo the different cartridges, which helped me make an informed decision, they also agreed a deal with a cartridge id bought as part of the original turntable sale three weeks earlier.

Svar från Richer Sounds - Liverpool
Cambridge Audio…
Pre-arranged to test/listen to audio equipment. Had 1 hour to test various set ups. Eventually decided ! Great advice given by Stuart @ Liverpool branch. Ordered 1.30pm - delivered 08.35am next day. All perfect - very happy. Incredible improvement on old Sony stack system from 1987 !

Svar från Richer Sounds - Liverpool
Great engagement from the shop staff
Great engagement from the shop staff.
Demonstration of the eventually purchased equipment was thorough, with a good Q&A to ensure that the equipment was found to be suitable.
I also received follow up emails when they said they were going to send them.
Very satisfied.

Svar från Richer Sounds - Liverpool
Bought a wiim mini streamer at the…
Bought a wiim mini streamer at the Liverpool store, I'm very pleased with the great customer service. I even had a go on the racing simulator they've set up in store. Very happy with my purchase product works great. I'll be visiting again.

Svar från Richer Sounds - Liverpool
Jason
The person who served me, Jason at the Liverpool store, was very helpful and knowledgeable about the product I was enquiring about. He guided me through the different options in light of my budget.

Svar från Richer Sounds - Liverpool
Helpful and knowledgeable staff always makes a visit to Richer Sounds a positive experience
The helpful staff

Svar från Richer Sounds - Liverpool
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